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ONLINE BILLING WITH NELNET
In early July, you will be contacted by the Business Office with details on how to access the online Nelnet payment system. All W&L billing is completed online in Nelnet. Within Nelnet, you will be able to create accounts for other users such as your parents. Around July 15, registered users will receive a notice that the Fall Term bill is available for review. Payment is due on August 10. Subsequent bills from the Business Office will be posted around the 15th of each month and should be reviewed for any new charges/credits. Winter Term charges will show on the November bill. Please contact the Business Office at (540) 4588730 or businessoffice@wlu.edu for billing or payment questions. The Office of Financial Aid does not process any student billing or payments.
ESTIMATED/PENDING AID
Pending/estimated aid are awards that will reduce your bill, but are not actually disbursed and applied to the account until a later date. Federal regulations prevent us from crediting federal grants and loans to your account in July when the fall bills are generated. However, these awards will show in Nelnet as pending/estimated aid once all requirements are met. Pending awards typically disburse the first week of classes or the following week.
CREDIT BALANCE
A credit balance on your student account is created when credits from financial aid or other sources are greater than the charges on your account. Students can schedule a disbursement of their credit balance by contacting the Business Office when they arrive on campus in the fall. Winter credit balance disbursements can be scheduled in January. A credit balance can be used to pay for indirect expenses such as books, supplies, personal expenses and travel.