insight : jessica harling
OMG! I have to
STOP THE BLEEDING! BY JESSICA HARLING AT BEHIND THE DESIGN
H
ave you ever had that unsettling feeling that you are losing money? Or maybe it is not a feeling at all and you look at your bank account versus your profit and loss statement at the end of the year thinking, “Where did all of my profits go?” Unfortunately, that is a common symptom of a broken process. To stop the bleeding, we need to first figure out if you are bleeding and where it is coming from. At Behind the Design, we believe in simplifying to know where to look. In that regard, a healthy operation can be broken down into three categories: process, people and profit. Can you or the operations handle a spike in business? The first way to determine if you are managing the sales that are coming in is to ask yourself “Have I made compromises to my process” on: TIME: Have you been forced to extend your turnaround time trying to keep up with all orders? RESOURCES: Are you limited with not enough (or too many) people or products that have backorders/delivery restrictions? BUDGET: Have you had to increase your budget in one area to keep up, and is it sustainable long-term if the business drops in sales?
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| NOVEMBER + DECEMBER 2021 | wf-vision.com
