E-government
DIGITAL-FIRST, FLEXIBLE AND RESPONSIVE THE FUTURE OF E-GOVERNMENT
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Sebastian Krueger, VP APAC, Paessler
SIGNIFICANT ADVANCES IN DIGITAL TECHNOLOGIES HOLD THE PROMISE OF ENHANCING INTEGRATED CITIZEN-CENTRIC INFORMATION AND ONLINE SERVICES. MODERN E-GOVERNMENT IS A LOT MORE COMPLEX THAN STREAMLINING SOME PROCEDURES; IT CONSISTS OF AMBITIOUS GOALS, NUMEROUS STAKEHOLDERS AND A MINEFIELD OF LEGAL AND PRIVACY COMPLIANCE ISSUES.
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T
he term e-government describes the use of technical resources to provide public services to citizens in a suburb,
city, region, state or across the entire country. In principle, this covers all mutual relationships: it consists of the digital interactions between citizens and the government, between a central government and government agencies
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