Field Service Business May 2016

Page 36

Peter Dickinson, CEO, Greentree

MAKING THE MOVE TO MOBILE ERP As businesses weigh up their mobile options, the working world is moving progressively towards more flexible working hours and a workforce that is increasingly needing to access business information remotely.

36

W

hile this is largely be-

‘cloud’, mobile access should be available

ing led by field service

via a browser or native app from both on-

workers, your sales force,

premise and cloud-hosted software. But it

operational staff, mar-

is only quite recently that having mobile

keting and management

access directly into your ERP system or

teams aren’t far behind.

other core business management software

This has been driving mobile access across

has become really viable.

the length and breadth of companies, into their core enterprise business systems.

There have been any number of earlyadopter scenarios in the mobile ERP app

But what do we actually mean by ‘mobile’

space over the past few years. As with any

access? While it is a term that is currently

disruptive technology, we’ve seen a high

being used a lot, mobile software access has

rate of churn and increasing fragmenta-

in fact been around for decades. Despite

tion. But what has also evolved has been

often being used interchangeably with

a raft of valuable learnings as the number

FSB MAY 2016

www.FieldServiceBusiness.com.au


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