Wallcovering Warranty
Wendover Art Group stands behind the quality of its product. We guarantee that all products will be free of manufacturing defects for twelve (12) months from delivery. Should any product be defective or not per the written specifications provided, Wendover will replace the product free of charge. Pictures of the damaged or defective product must be provided for replacements to be issued.
Proper care must be taken to avoid damage when handling and storing wallcovering. Keep wallcovering out of direct sunlight, store in temperature and humidity-controlled environments, and avoid adverse climates.
Wendover shall not be liable for any damage or breakage of goods due to the following:
- Use of special cleaners or cleaning agents on wallcovering.
- Mishandling of goods during and after installation.
CLEANING & MAINTENANCE
Wendover’s custom wallcoverings are incredibly durable; however, the wrong cleaning process can jeopardize the integrity of our materials and artwork. It is essential to care for your digital wallcoverings properly.
Standard cleaning should be done with a mild soap and water solution. For best outcomes, Wendover recommends the use of dawn detergent at a 1:10 ratio of soap to water. Gentle scrubbing with a non-abrasive cloth or sponge is encouraged.
STAIN REMOVAL
Stains should immediately be attended to minimize any potential of the staining substance setting into the wallcovering. Mild solutions like a citrus-based cleaner can be used cautiously to remove blemishes.
For tougher stains, some stronger cleaners can be used, but always test your cleaner and process in a less visible area. Citrus-based cleaners are always recommended, but stronger cleaners such as Lestoil® can work for tough stains.
Avoid bleach or ammonia-based cleaners; their chemical compounds can damage the inks used to create your beautiful artwork. Never mix cleaning agents together—violent reactions can occur, resulting in serious injury. Always read and understand product information before using any product. Wendover cannot take liability for any damage to the print when using any solution for cleaning the surface of the wallcovering.