Patient and Family Centered Care

At Michigan Medicine, we strive for a patient-centered culture where patients and families are empowered to have a voice.

Our Patient and Family Centered Care program supports care that recognizes and respects the uniqueness of each family and encourages families to partner with health care providers. Designed by families and health care providers, our Family Center is a place where patients and families can learn, relax and become advocates for their health care. Overall, the four concepts of Patient and Family Centered Care are:

• Dignity and respect

• Information sharing

• Collaboration

• Participation

Family Support and Services

• Detailed care coordination for patients while at Michigan Medicine

• Social work

• Breastfeeding and lactation support

• Spiritual care

• Travel and lodging coordination and support for families

• On-site and off-site Ronald McDonald House locations

• Comprehensive care plans and communication with referring providers when patients return to their primary care provider and/or institution