FEATURE
REENA MERCHANT INTEGRATED THE PERSONAL WITH THE PROBLEM SOLVER TO BUILD HUMAN TECH. BY TARRYN REEVES BY definition, the tech industry is all about bits and bytes. But is there an opportunity for tech to do more? How can we elevate our tech companies to their highest potential, to develop software that humans want to use, and also provide outstanding workplaces for our staff? Reena Merchant, a user experience leader at Google and Founder of OurVoice, shares her insights about making the tech industry more human-centric. Why Considering the Human in Tech is Important Elevating the human side of tech can be better both for business and for people. This includes considering human needs in software development, as well as within the workplace culture. “I was interested in joining the tech industry because I am a logical thinker and enjoy problem-solving. But, on the other hand, I am also a very sensing, feeling person, so I struggled a lot with deciding whether the tech industry was right for me as a career path,” reflects Merchant. Merchant decided to enter tech and was determined to integrate the two parts of herself into the data-focused industry.
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