Team Spotlight: Employee Services

Meet Employee Services! This dedicated group is here to offer support and guidance to every member of the TB family. Their job includes all things essential to keeping TB running like human resources, payroll, and employee benefits. So, these ladies are good to know!

We caught up with Director of Employee Services Kacy Swanson to learn more about the team:

What is unique about the Employee Services team?

We are a new-ish team, with most of us having joined TB within the last year. And we intentionally call our team “Employee Services” vs. the standard Human Resources; TB is different and unique, and we wanted our team name to reflect that. We are employee-centric and want the message to be crystal clear all the way down to our team name. We will always remain focused on supporting employees and consistently offer a top-notch level of service to them, because that’s what they deserve.

What is the most rewarding part of your work?

We get the opportunity to work with people throughout the entire company- from brand-new employees to our most tenured, in every single location. And we get to help them with things that heavily impact their life, from their paychecks to insurance that protects their families as well as adding new benefits that enrich their lives and wellness initiatives that keep them healthy . Simply put, we just love helping our TB family.

What is the most challenging aspect of your work?

Laws are constantly evolving so we must always keep our finger on the pulse of the legislation changes and make/communicate any necessary changes as soon as possible. No one day is the same, which keeps things exciting, but we must be ready to pivot at a moment’s notice if anything comes up and not let it throw us off our game.

If you had to describe the Employee Services team in 3-5 words, what would they be?

Adaptable, Approachable, Kind, Hard-Working, Inclusive.

Employee Services is here to serve YOU! If you have questions, reach out anytime at employeeservices@trailerbridge.com.