Reassessment processes for SETA accredited certificates Unless otherwise stated in this section, standard reassessment rules and procedures apply to students enrolled for SETA accredited certificates. The biggest difference in reassessment is the reassessment timeline, eligible mark range and an additional reassessment attempt.
➕ Certificate students are allowed a first resubmission per module on any failing mark (not just
between 40-47%), and can therefore include cases of non-submissions. This resubmissional will not incur the standard reassessment fee but can only take place during the standard reassessment blocks per term (within 14 days of marks being released).
➕ Students have to inform their lecturer by completing the SETA Certificate Reassessment
Application via the Student Portal. This alerts the lecturer of the student’s intention to resubmit. Submissions that are handed in without the student having submitted the correct form via the student portal prior to the submission will not be marked,
➕ It is assumed that the student will attempt to improve work based on feedback from the lecturer. ➕ Certificate students are allowed a final reassessment attempt per module beyond the standard
reassessment blocks, one just after the mid-year holidays for Term 1 and 2 modules, and one before the end of the academic cycle for Term 3 and 4 modules. In such a case, students may use work that is prepared, updated or improved for a final portfolio as part of a resubmission for a module. This final reassessment requires the standard reassessment form to be submitted, and will incur the standard reassessment fee. Submissions that are handed in without the student having submitted the Reassessment Application Form via the student portal prior to the submission will not be marked.
To apply for a SETA reassessment - please fill in the SETA Reassessment Form via the Student Portal (first submission) or Reassessment Form (second submission in January only) via the Student Portal.
LEVEL 1, TERM 1 REASSESSMENTS An extended reassessment opportunity is granted to all level 1, term 1 students for this term only, indicating that any student who receives a mark of 10% and above for the summative mark allocation for the term may apply for a reassessment opportunity. The reassessment fee of R250 is payable to the finance office (which will be automatically allocated once the form is submitted via the portal). Please see the second on REASSESSMENTS above, as usual reassessment processes are applicable.
APPEALING RESULTS In the interests of transparency, The Open Window recognises that students should have access to a clearly defined method by which they can query their academic results and to gain insight into their performance. Students are able to appeal their results by following a number of processes. + Marks query A student may submit a Marks Query at any time once progress marks are released. The request must be submitted in writing over email to the original assessor before the publication of final results. The assessor will double check mark weightings and whether the mark was captured correctly on the marks database, as well as explain the rubric in more detail if requested. Should any errors be identified, the assessor will correct the error on the marks database and inform both the student and line manager of this change in writing. 18