RESTORATION
Why management systems matter In the restoration industry, technical expertise will only get you so far. Invest in management systems to get to the next level.
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Words Daren Clark
n the restoration industry, there tends to be a lot of talk, workshops, and support groups focused on the technical aspects of our business. One of the obvious topics that is sometimes missing is, “How do you effectively and efficiently manage a restoration company on the business side?” In the 10 years I have been consulting in the restoration field, management systems and leadership training for owners and key managers are often overlooked by those in the industry. 58 INCLEAN July / August 2022
Management fundamentals apply to the restoration industry just as well as to any other type of business. Management is defined as setting goals and objectives, and then guiding an individual or group toward those goals. To be effective business managers, we need to have systems and processes in place that allow us to measure and control profitability to make smart decisions for our companies.