AHICE 2020 Program

AHICE 2020: PLANNING FOR THE FUTURE OF THE AUSTRALASIAN HOTEL INDUSTRY The hotel event where deals get done

8-9 September 2020 Hyatt Regency Sydney and Virtually across the globe

www.ahice.com.au Diamond sponsor

Hosted by

Diamond sponsor

Co located with

Design Inn sponsor

Welcome to AHICE 2020 On behalf of the organisers and hosts - the Intermedia Group, Interpoint Events and HM magazine - I’d like to present the program for the 2020 Australasian Hotel Industry Conference and Exhibition (AHICE) and Design Inn. I’m proud to say that given the incredibly challenging circumstances, I believe we have put together a very strong program that once again features speakers from across the globe, including some of the world’s most senior hotel industry executives. The sessions span operations, investment, development, design, real estate, food and beverage, technology, human resources and finance, and I hope you enjoy what’s on offer at both AHICE and Design Inn for 2020.

Yours in hospitality, James Wilkinson Editor-In-Chief, HM magazine Conference Convenor & Chair - AHICE & Design Inn Program Advisory Boards

| Program TUESDAY 8 SEPTEMBER 2020 8:00am-8:55am

REGISTRATION, COFFEE & TEA

8:55am-9:00am OFFICIAL WELCOME: Welcome to Design Inn 2020 from Howard Kemball (Emcee & Director,

Kcom) and Andrew Pickering (Commercial

Manager, SHAPE)

9:00am-9:30am PANEL SESSION: Hotels as place-makers,

economic enablers & storytellers. Moderated

by Leone Lorrimer (National Practice Leader,

GHDWoodhead), in conversation with:

• Iwan Sunito (Chairman & Group CEO, Crown Group) • Jure Domazet (CEO, Doma Group) • Rhys Williams (Director, Veriu Hotels & Suites) • Stephen Howard (Group Director, Ovolo Group)

(On stage in Sydney)

10:30am-11:00am

NETWORKING BREAK: MORNING TEA & COFFEE

11:00am-11:30am

PANEL SESSION: Hotel design and delivery: exploring the many tricks of the trade with some of the best in the business.

Moderated by Marie Colangelo (Senior Project Manager – Hotels, JLL), in conversation with:

• Angela Biddle (Director, Scott Carver) • John Andreas (Director, WMK Architecture) • Ian Lomas (Principal & Sydney Design Leader, Woods Bagot) • Kevin Miksch

(Director - NSW, PDS Group)

(On stage in Sydney)

11:30am-12:00pm

PANEL SESSION: The best in sustainability.

Moderated by Richard Dalman (Managing Director, Dalman Architects), in conversation with:

9:30am-9:50am NEW PROJECT FOCUS [1]: Session to be announced

To be hosted by James Wilkinson (Editor-In-Chief,

HM magazine)

• Dajiang Tai (Principal, Cheshire Architects / Lead Architect, The Hotel Britomart Auckland) • Vee Kessner

(Director, Space Studio)

• Speaker to be announced

• Speaker to be announced

(On stage in Sydney)

9:50am-10:10am NEW PROJECT FOCUS [2]: Coming soon:

W Melbourne Designer Fady Hachem (Hachem), in

conversation with Andrew Taylor (Managing

Director, Cre8tive Property)

12:00pm-12:20pm KEYNOTE Q&A: The art of design

Visionary designer Bill Bensley, in conversation with Angela Biddle (Director, Scott Carver)

(On stage in Sydney & Live from Bangkok)

12:20pm-1:05pm

NETWORKING BREAK: LUNCH AT SAILMAKER

Proudly sponsored by:

1:05pm

AHICE 2020 begins

(On stage in Sydney & Live from Melbourne)

10:10am-10:30am

NEW PROJECT FOCUS [3]: Coming soon: The Sandstones Joan Plouviet (SVP – Investment, Pontiac Land Group), in conversation with Leone Lorrimer (National Practice Leader, GHDWoodhead)

(On stage in Sydney & Live from Singapore)

Page 2 |

(On Stage in Auckland)

Program is subject to change

AHICE | Program TUESDAY 8 SEPTEMBER 2020 9:00am-1:00pm

REGISTRATION

1:00pm-1:05pm OFFICIAL WELCOME: What to expect at AHICE 2020 with hosts, HM magazine Editor-In-Chief,

James Wilkinson, and Leading Asset Manager and Emcee, Howard Kemball.

1:05pm-1:20pm

BY THE NUMBERS: An Australia, New Zealand and South Pacific industry review and outlook from STR – Regional Manager Pacific, Matthew Burke.

(Live from Adelaide)

1:20pm-1:30pm

INVESTOR Q&A: HM magazine Editor-In-Chief, James Wilkinson, in conversation with Schwartz Family Co Director, Dr Jerry Schwartz.

(On stage in Sydney)

1:30pm-1:40pm

HOTELIER Q&A: HM magazine Editor-In-Chief, James Wilkinson in conversation with Choice Hotels Asia-Pac CEO, Trent Fraser.

(Live from Melbourne)

1:40pm-2:00pm EXECUTIVE CONVERSATIONS [PART ONE]:

Featuring Accor COO Pacific, Simon McGrath, in

conversation with AOT Group Founder & CEO,

Andrew Burnes.

In a new feature for AHICE in 2020, hotel industry

leaders talk trends with travel industry leaders to

find out expectations for the new decade. In part

one of the ‘executive discussions’, McGrath goes

one-on-one with one of the legends in travel in the

region: AOT Group Founder and CEO, Andrew Burnes.

(On stage in Sydney & Live from Melbourne)

2:00pm-2:15pm HOTELIER & INVESTOR Q&A: HM magazine Editor-In-Chief,James Wilkinson in conversation

with Pro-invest Group Chairman & Chief Executive Officer, Ronald Barrott.

(Live from Dubai)

2:40pm-3:10pm PANEL SESSION: NEW ZEALAND & SOUTH

PACIFIC INDUSTRY OUTLOOK. Moderated by Les Morgan (COO, Hind Management & Sudima

Hotels) in conversation with: • Gillian Millar (Senior Vice President Operations - New Zealand, Fiji & French Polynesia, Accor) • Sally Attfield (Hotel Sector Manager - Tourism Industry Aotearoa) • Terry Ngan (Asset Manager, CP Group)

• Speaker to be announced

(On stage in Auckland)

3:10pm-3:25pm

HOTELIER Q&A: HM magazine Editor-In-Chief, James Wilkinson in conversation with an executive from Event Hospitality & Entertainment.

(On stage in Sydney)

3:25pm-3:55pm

NETWORKING BREAK: AFTERNOON TEA (Sydney) | NETWORKING DRINKS (Auckland)

Proudly sponsored by:

3:55pm-4:20pm: PANEL SESSION: WHAT OWNERS WANT [PART ONE]. Moderated by Nigel Greenaway (National

Director – Hotels, Colliers), in conversation with: • Grant Alchin (Head of Asset Management – Australia,CapitaLand)

• Marianne Ossovani (CEO – HTL Partners & Head of Hotels Tourism and Leisure, Elanor Investors Group)

• Ross Beardsell (Executive Vice President – Strategic Advisory, JLL Hotels & Hospitality Group)

• Steven Skarott (Director – Hotels, Salter Brothers)

4:20pm-4:35pm GLOBAL HOTELIER Q&A: HM magazine Editor-In- Chief, James Wilkinson in conversation with Hyatt

Asia-Pacific President, David Udell.

2:15pm-2:25pm GLOBAL HOTELIER UPDATE

By Kenneth Macpherson, CEO – Europe, Middle

East, Asia and Africa, IHG

(Exclusive from London)

(On stage in Sydney)

(Live from Hong Kong)

4:35pm-4:45pm: INDUSTRY UPDATE: State of the Australian

industry address by Accommodation Association CEO, Dean Long.

(On stage in Sydney)

2:25pm-2:40pm INDUSTRY UPDATE: State of the New Zealand

industry address by Horwath HTL New Zealand Director, Stephen Hamilton.

4:45pm-5:00pm:

Session to be announced.

(On stage in Auckland)

Program is subject to change

| Page 3

AHICE | Program 5:00pm-5:25pm PANEL SESSION: THE 2020-21 REAL ESTATE

INVESTMENT OUTLOOK. Moderated by Arnaud Millecamps (Managing Director, Minett Prime

Square), in conversation with:

•

•

•

•

PANEL SESSION: THE HOTELIERS’ OUTLOOK: An industry update with some of Australasia’s leading executives. Moderated by Robert Williams (Partner, Head of Hotels & Hospitality Asia Pacific, Withersworldwide), in conversation with:

Revised Version with re-ordered • Leanne Harwood

(SVP - Managing Director, Australasia and Japan, assets IHG)

Andrew Jolliffe (Director – Asia Pacific Region, HTL Property) Karen Wales (Director – Transaction Services, Hotels Asia Pacific, Colliers) Mark Durran (Managing Director, JLL Hotels & Hospitality Group) Michael Simpson (Managing Director – Pacific, CBRE Hotels)

(On stage in Sydney)

5:25pm-5:40pm GLOBAL HOTELIER Q&A: HM magazine Editor- In-Chief, James Wilkinson in conversation with

Radisson Hotel Group President - Asia-Pacific,

Katerina Giannouka.

5:40pm-6:05pm

(Live from Singapore)

• Mark Bullock (Managing Director – Australasia Business Unit, Radisson Hotel Group) • Sean Hunt (Area Vice President – Australia, New Zealand & Pacific, Marriott International) • Simon McGrath (Chief Operating Officer – Pacific, Accor)

(On stage in Sydney)

6:05pm-6:15pm SPECIAL PRESENTATION: Announcing the

winner of the 2020 Paul Davis Hotel Design Award in association with Pro-invest Group.

Proudly sponsored by:

6:15pm-8:00pm

NETWORKING EVENT: WELCOME TO AHICE 2020 AT SAILMAKER

Proudly sponsored by:

A Fully Integrated Hotel Investment Platform

Sydney Macquarie Park

Brisbane Central

Queenstown

Melbourne Little Collins

Melbourne Southbank

Sydney Airport

Adelaide City Centre

Newcastle

Auckland City Centre

Sydney Parramatta

Auckland City Centre

Sunshine Coast

Trust. Integrity. Commitment. www.proinvestgroup.com Page 4 |

Program is subject to change

AHICE | Program WEDNESDAY 9 SEPTEMBER 2020 8:00am-9:00am

REGISTRATION, COFFEE & TEA

8:15am-9:00am

BREAKFAST SESSION: “Revenue Management: weathering the storm” an overview how the ARMA/TAU Revenue management course can upskill a team during mass outbreaks such as viruses and natural disasters which will impact the industry. In association with Blue Mountains International Hotel Management School at Torrens University Australia.

Proudly sponsored by:

(On stage in Sydney)

9:00am-9:05am

WELCOME REMARKS: Welcome back to AHICE 2020 by Howard Kemball.

(On stage in Sydney)

9:05am-9:20am HOTELIER Q&A: HM magazine Editor-In-Chief,

James Wilkinson in conversation with Hilton VP – Australasia, Heidi Kunkel.

(On stage in Sydney) 9:20am-9:30am INDUSTRY Q&A: HM magazine Editor-In-Chief,

James Wilkinson in conversation with Intrust Super CEO, Brendan O’Farrell.

(Live from Brisbane) 9:30am-9:50am EXECUTIVE CONVERSATIONS [PART TWO]:

Featuring InterContinental Hotels Group Managing

Director – Australasia and Japan, Leanne Harwood,

in conversation with NRMA Group CEO, Rohan Lund.

In part two of the ‘executive discussions’, Harwood

talks to Lund, who was appointed to the role

of Group Chief Executive Officer of the National

Roads & Motorists’ Association (NRMA) in January 2016.

(On stage in Sydney) 9:50am-10:15am PANEL SESSION: WHAT OWNERS WANT [PART TWO]. Moderated by Howard Kemball (Managing

Director, Kcom), in conversation with: • Deborah Keller (Hotel Investment and Operations Analyst, Mirvac) • Glen Boultwood (CEO and Co-Founder, Serene Capital) • Lucia Grambalova (General Manager Hotel Investments, Mulpha Australia) • Robert Murray (Managing Director, Murray Advisory)

(On stage in Sydney) 10:15am-10:30am GLOBAL HOTELIER Q&A: HM magazine Editor-In- Chief, James Wilkinson in conversation with

Outrigger Hospitality Group President & CEO, Jeff Wagoner.

(Live from Honolulu) Program is subject to change

10:30am-10:40am

INDUSTRY UPDATE: State of the Australian industry address by Tourism Accommodation Australia CEO Michael Johnson.

(On stage in Sydney)

10:40am-10:50am

HOTELIER Q&A: HM magazine Editor-In-Chief, James Wilkinson in conversation with Quest Apartment Hotels COO, David Mansfield.

(Live from Melbourne)

10:50am-11:00am HOTELIER & INVESTOR Q&A: HM magazine Editor-In-Chief, James Wilkinson in conversation

with Doma Group CEO, Jure Domazet.

(On stage in Sydney)

11:00am-11:30am

NETWORKING BREAK: MORNING TEA & COFFEE Proudly sponsored by:

11:30am-11:55am PANEL SESSION: MIDSCALE & UPSCALE

BRANDS – DEVELOPMENT OUTLOOK &

SEGMENT SNAPSHOT. Moderated by Caspar Schmidt (Founder & Owner, QCC Collection), in

conversation with: • Graham Perry (Managing Director – Australasia, BWH Hotel Group) • Jip Van Driest (Director of Development APAC – StayWell) • Raphael Antonini (Director of Development Australasia, Radisson Hotel Group) • Tushar Raniga (Director, Development – Australasia, Hilton)

(On stage in Sydney)

11:55am-12:10pm HOTELIER Q&A: HM magazine Editor-In-Chief,

James Wilkinson in conversation with TFE Hotels CEO, Antony Ritch.

(On stage in Sydney)

12:10pm-12:35pm PANEL SESSION: THE KEYS TO STAFF

RETENTION AND CHALLENGES IN THE

CURRENT ENVIRONMENT. Hosted by Jerome Casteigt (General Manager - Business and

Hospitality, Laureate Australia) in conversation with: • Lydia Berlage (Regional Director of Human Resources – Australasia, Hilton) • Lynda Ugarte (Head of Human Resources Australasia and Japan, IHG) • Sarah Derry (Senior Vice President, Talent and Culture – Pacific, Accor) • Sarah Salkild (Group General Manager – People and Culture, Event Hospitality & Entertainment)

(On stage in Sydney) | Page 5

AHICE | Program 12:35pm-12:50pm

KEYNOTE: THE AUSTRALIAN WAY. The future of tourism down under by Tourism Australia Managing Director, Philippa Harrison.

(On stage in Sydney)

12:50pm-1:00pm

INDUSTRY Q&A: HM magazine Editor-In-Chief, James Wilkinson in conversation with an executive from Hostplus.

(Live from Melbourne)

1:00pm-1:10pm GLOBAL HOTELIER Q&A: HM magazine Editor- In-Chief, James Wilkinson in conversation with

Wyndham Hotels and Resorts President - Asia Pacific, Joon Aui Ooi.

(Live from Shanghai)

1:10pm-1:25pm GLOBAL HOTELIER Q&A: HM magazine Editor- In-Chief, James Wilkinson in conversation with

Marriott International President and MD of Asia- Pacific, Craig Smith.

(Live from Hong Kong)

1:25pm-2:10pm

NETWORKING BREAK: LUNCH AT SAILMAKER

Proudly sponsored by:

ACCOR LOGO

C=10 M=25 J=65 N=10

Nº dossier : 18J3476 Date : 9/11/18 Validation DA/DC : Validation Client :

2:10pm-2:25pm GLOBAL KEYNOTE: ASIA-PACIFIC INVESTMENT OUTLOOK. By Savills’ Managing Director – Hotels, Asia-Pacific, Raymond Clement.

(Live from Singapore)

2:25pm-2:50pm

PANEL SESSION: THE MONEY - HOTEL SECTOR FINANCIAL OUTLOOK AND EXPECTATIONS. Hosted by Dean Dransfield (Dransfield Hotels).

• Speakers to be announced (On stage in Sydney)

2:50pm-3:10pm EXECUTIVE CONVERSATIONS: [PART THREE]

Featuring Marriott International Area Vice President

– Australia, New Zealand and Pacific, Sean Hunt,

in conversation with Face to Face Event

Management and Medical Meetings Managing Director, Stephen Turner.

In part three of the ‘executive discussions’, Hunt

talks to Turner, who provides event management

services to both the health sector and

pharmaceutical industries in Australia.

(On stage in Sydney)

3:10pm-3:25pm GLOBAL HOTELIER Q&A: HM magazine Editor-In- Chief, James Wilkinson in conversation with Accor

Asia Pacific Chairman & CEO, Michael Issenberg.

(Live from Singapore)

3:25pm-3:40pm KEYNOTE: THE FUTURE IS NOW WITH HOTEL TECHNOLOGY: By Standing Rock Technologies Founder, Craig Simpson.

(On stage in Sydney) Page 6 |

3:40pm-4:10pm

NETWORKING BREAK: AFTERNOON TEA

Proudly sponsored by:

4:10pm-4:20pm HOTELIER & INVESTOR Q&A: HM magazine Editor-In-Chief, James Wilkinson in conversation

with Lancemore Group CEO, Julian Clark.

(Live from Melbourne)

4:20pm-4:45pm BOUTIQUE, LUXURY & LIFESTYLE BRANDS –

DEVELOPMENT OUTLOOK & SEGMENT SNAPSHOT. Moderated by Graeme Dickson

(Partner, Baker & McKenzie), in conversation with: • Abhijay Sandilya (Senior Director, Development – Australasia, IHG) • Lindsay Leeser (Vice President Development & Franchise – Pacific, Accor) • Peter Hill (Director of Development, Event Hospitality and Entertainment) • Richard Crawford (Senior Director, Hotel Development – Australia, New Zealand & Pacific, Marriott International)

(On stage in Sydney)

4:45pm-5:00pm

HOTELIER Q&A: HM magazine Editor-In-Chief, James Wilkinson in conversation with Ovolo Hotels Founder and CEO, Girish Jhunjhnuwala.

(Live from Hong Kong)

5:00pm-5:10pm

HOTELIER Q&A: HM magazine Editor-In-Chief, James Wilkinson in conversation with Hyatt Area Vice President – Pacific, Robert Dawson.

(Live from Melbourne)

5:10pm-5:25pm

KEYNOTE: HOW PROCUREMENT IS GOING LOCAL & SUSTAINABLE:

By Accor Head of Procurement – Singapore, Andrew Cameron.

(Live from Singapore)

5:25pm-5:50pm

PANEL: ‘THE APPETISER’ - THE FOOD AND BEVERAGE TRENDS YOU NEED TO KNOW. Hosted by Michael Rodrigues (Managing Director, Time Out Australia).

• Adam Trippe-Smith (Co-Founder, White Bay Beer Co) • Alison Hulm (Director - Restaurants & Bars, Australasia & Japan, IHG) • Vincent Lombino (Group Director - Food and Beverage, Ovolo Group)

• Will de Beaurepaire (Director - De Beaurepaire Wines)

(On stage in Sydney)

5:50pm-5:50pm EVENT WRAP-UP: Close of AHICE 2020 by James Wilkinson and Howard Kemball.

(On stage in Sydney) Program is subject to change

Sponsors HOSTED BY

DIAMOND SPONSORS

AV SPONSOR

GOLD SPONSORS

SILVER SPONSORS

DIAMOND SUPPORTER

ACCOR LOGO Nº dossier : 18J3476 Date : 9/11/18 Validation DA/DC : Validation Client :

EMERALD SUPPORTERS

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PLATINUM SUPPORTERS

GOLD SUPPORTERS

SILVER SUPPORTERS

CBRE HOTELS The World’s Leading Hotel Experts.

MEDIA & INDUSTRY SUPPORTERS inspiring creativity

| Page 7

LET’S STILL MEET

From roadshows, to AGM’s and charity galas, hybrid events open your hotel to the world.

Just because we can’t all be together in one location, doesn’t mean we can’t still meet.

Ask us how we can help link your guests from all around the world.

T 1800 209 099 E info@encore-anzpac.com ENCORE-ANZPAC .COM/VIRTUAL- SERVICE S