Temple University Hospital - Patient & Visitor Guide

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PALLIATIVE CARE Palliative care is a medical specialty that focuses on the relief of the pain, as well as symptoms and stress associated with serious illnesses. Ask your physician or nurse to contact them.

PASTORAL CARE Volunteer clergy of various denominations are available by dialing 2-8934 from your room telephone. You are also welcome to invite a clergy person from your church or congregation.

SOCIAL SERVICES Our social workers help patients and their families cope with the stresses of illness and hospitalization. They can help you with arranging post hospitalization care and locating community resources and financial assistance.

PATIENT RELATIONS Your health, comfort and safety are our top priorities. If you have any questions or concerns about your care, or have a complaint that has not been handled to your satisfaction, please feel free to call on our Patient Representatives. Call 215-707-3320 or dial 2-CARE from your room telephone TDD call 215-707-4059 Open Monday-Friday 8:00 am to 5:00 pm Temple University Hospital is committed to providing the highest level of patient care services. All employees, physicians, and patients/families have the right, without affecting your medical care, to voice their concerns or complaints. We hope that you would contact Patient Relations first. You may also contact The Joint Commission at 1-800-994-6610 or at complaint@jointcommission.org; or, you may contact the PA Department of Health at 1-800-254-5164.

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