Temple University Hospital - Patient & Visitor Guide

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CELL PHONES Cell phones and communication devices may be used, but it is a violation of policy and federal confidentiality laws to use a cell phone, camera or any device to take pictures of patients or staff or record conversations. Remember that the Hospital is not responsible for lost or missing cell phones or other electronic devices.

ENVIRONMENTAL SERVICES (HOUSEKEEPING) Our goal is to keep your room clean and comfortable. Each day, staff will tidy up your room, remove any trash and clean your bathroom. For any spills or other housekeeping issues, please call the hotline from your room telephone by dialing 2-3110.

ETHICS COMMITTEE The Temple University Hospital Ethics Committee is available for consult when a patient or family member is struggling with a difficult decision or a situation feels uncomfortable. An ethics consultation can clarify ethical issues and facilitate a discussion in which every person can be heard without judgment.

An ethics consultation can help when: • Making end-of-life decisions • You want to know what is enough treatment and what is too much • You or a loved one feel your wishes are not being considered or you feel you are not being understood You may request an ethics consult by dialing 2-4545 from an internal hospital telephone and asking the page operator for the Ethics Committee member on call.

PATIENT PRIVACY Temple University Hospital is committed to protecting the privacy of your medical information. You have received our HIPAA Notice of Privacy Practices during our admissions process, which includes detailed information on your legal rights and our obligations regarding the disclosure of your health records.

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