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Computers / Business Profile 51
Computer Care Good Old Fashioned What device to buy Service Hamilton Cole for Christmas by Alan Stainer
Christmas is the time of year that a lot of people may be thinking about buying a new computer, either for themselves or most likely for someone else. Are you looking for a traditional desktop or tower PC, a laptop, a smartphone, smartwatch or tablet, or maybe a games console? Are you going to use Windows, Mac, Linux, ChromeOS, iOS, Android or something else entirely? Then of course there are the new breed of smart devices that are cropping up. You must have heard of the Amazon Echo that sports the Alexa assistant and you have probably heard of Google Home too. They all come in different sizes to fit your needs and there is even a new Google Home Hub smartscreen, so you aren’t just relying on it talking back to you, but can actually read things if you prefer. Useful if you are trying to follow a recipe for Christmas pudding. What’s the point of all this? Well it’s just that you shouldn’t feel confined to the old stereotypes of what makes a computer a computer. There are lots of different types and they all have their part to play in our future and that future looks pretty smart. www.alansitsolutions.com
In today’s world of the internet and ever-changing technology, directors of Pulborough based Hamilton Cole, Robin and Susan (pictured) told Sussex Local that customer service is of vital importance. Whilst they have a retail showroom, their main focus is on the service sections of the business. When a customer buys a new flat panel television or other AV equipment, a big part is setting up the Smart services and showing them how to work it all. Quite often people also want their TVs wall mounted. Another important service offered is EICRs (Electrical Installation Condition Reports). These are reports like a car MOT on the electrical installation and fixtures of your property (the electrics deteriorate over time) showing any work needed to bring it up to standard. Susan told us, “The beauty of having a showroom is that customers can see and feel the products, ask us question and get the advice they need”. Susan and Robin are very proud that the business is still operating after an impressive 65 years. 01798 872237 www.hamiltoncole.co.uk Station Rd, Pulborough RH20 1AH