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NEWS Systems Integration Asia June - July 2017
RGB Spectrum Holds Technology And Training Symposium
SINGAPORE: RGB Spectrum held its second Symposium in Singapore in May at the Marina Bay Sands Exhibition and Convention Centre. This year RGB added training certification as part of the symposium. Session 201 was targeted at the design engineers offering them in-depth knowledge of how RGB solutions integrate with other solutions for optimal outcome. Session 301 was targeted at field engineers to empower them to understand the systems set-up confidently so that they can handle minor issues on the fly. In addition, the training will also help the field engineers to train the end-users on using the systems effectively. The first day training was specific to the MediaWall V and the second day training was on the Galileo and Zio. Concurrently there was also a general presentation and overview of the RGB solutions being presented in another room on both days, targeted at end-users and those interested to know more about RGB Spectrum’s solutions. “We included the certification training for this year’s symposium as we really wanted to make sure that our integration parters had the skills to properly setup and install RGB products. It is a value add that the industry has embraced with the great turnout that we have had for our training certification,” said Ken Pefkaros, RGB Spectrum’s Marketing Manager. The certification trainings were conducted by Terry King, who is RGB’s Training Manager. “Blending of AV and Content is getting amalgamated. This requires various level of IT expertise and our training is to help our partners do their job effectively,” said Terry. A similar symposium was held in Hong Kong the following week, without the MediaWall V training. “Our training is altered specific to the need of the region we are in. In SouthEast Asia, the MediaWall V solution is in demand whereas in Hong Kong this is not the case,” said Ken. The training in Singapore saw attendees from Singapore, Vietnam, Indonesia, Philippines and even Laos.
More than just solutions One important message that was shared with attendees to the Symposium was the value add Design service provided by RGB Spectrum. Ken highlighted about the RGB Web Portal which includes the Engineering Design Services feature. Partners need to fill in a questionnaire that will enable the Design team from RGB Spectrum to understand the requirements and provide a full solution including drawing. “This is our commitment to our partners. Should they require the service it is readily available for them to take advantage of,” said Ken. This certification training and design services fit in perfectly with the recent inclusion of RGB as an InfoComm APEx Advocate Partner. InfoComm International has introduced the APEx Advocate program, recognizing AV manufacturers that are dedicated to supporting AV integrators and design consultants focused on “high standards of employee training and certification” who provide “exceptional solutions to their clients.” RGB Spectrum “is proud to be among the first manufacturers to become an InfoComm APEx Advocate,” says John Henkel, director of product marketing, noting the company offers InfoComm-certified training. “As we celebrate our 30th year, our commitment to helping system integrators and dealers gain the knowledge they need to excel remains a key tenet of our business. APEx-designated integrators help the entire industry by providing more efficient and intelligent system design and implementation.” www.rgb.com
(L-R) Ken Pefkaros, Shiraz Khan, Benjamin Yap, Dennis Carle and Terry King of RGB Spectrum