The Pinnacle Q2 2019
Center Updates
9
Boosts
Washington State Convention Center “Tim Wass (Event Coordinator), thanks for taking good care of the team from SAP Concur in January. Anita Cerana and I met with Cynthia Lydum, Amy Buzzell and Linsy Miller a month ago to recap January’s meeting. They said, ‘Tim, with Smart City, knows what their needs are and made some great recommendations. He was very generous and what he was able to provide was fantastic. He’s an expert in the area of connectivity and the Concur team appreciates that he wasn’t salesy.’ Thank you!” Aaron Davis, Convention Services Manager, Visit Seattle
Santa Clara
Phoenix Convention Center “The customer service was top notch, I have not received service like this before!” RFID Journal Live! Show Management
IoT World Conference & Expo
O
N May 18, 2019, the Santa Clara Convention Center held the KNect 365 IoT World Conference & Expo. Attended by 12,500+ people, Internet of Things World is North America’s largest IoT event, bringing the top technologies, strategies, and case studies for the key industries implementing IoT. The conference agenda included keynotes and tracks covering industrial and consumer verticals and focused technical session. The expo hall had 300+ exhibitors and startups showing the latest in technology solutions. The Smart City Santa Clara Team provided a Wi-Fi Buyout for 1,300 simulta-
Picture: Setting up IoT World
Picture: Nagaraj Padmanaban (CSSR) neous users, and ten hardwire internet drops. The conference required a total of 50 Mbps of bandwidth for the keynote, registration, and breakout sessions. To help with providing all these services, the Santa Clara team received assistance from Sedoris Ferguson (Technician) from the Smart City Los Angeles Team.
Picture LEFT to RIGHT: Thomas Lam (Technician) and Sedoris Ferguson (Technician)
Virginia Beach Convention Center “Justin LaPrad (Technician) was a tremendous asset, problem solver and great representative for Smart City” Something in the Water (SITW), Show Management Kay Bailey Hutchison Convention Center “Andrew Mendoza (Technician), was my contact and go to guy for our big change overnight on 5/18/19. I had direct one on one communication with him about our needs. He was truly professional in his reply and responses. He was professional, considerate and very helpful. He continued to report to me the status and conclusion of our turn. Perfect. I feel that Andrew is a great asset to your team and please know that he provides excellent customer service.” Tim Hartwig, Senior Project Manager, PSAV Charlotte Convention Center “Thanks for all your help today! Your staff was very attentive to our needs and we look forward to coming back next year!” Amy Sullivan, SPHR, Director of Talent Acquisition, Charlotte-Mecklenburg Schools
