A message from our leaders

Across Sheltering Arms Institute, it was a remarkable year. In addition to providing exceptional rehabilitation services to individuals across Virginia and the MidAtlantic, we achieved several milestones that make us very optimistic about the future and the potential to help more people regain function and independence.

A successful corporate transition aligned inpatient and outpatient care, as well as support services, into one structure. This alignment enables a more comprehensive focus on improving access to the highest quality rehabilitation services available.

For example, more patients are benefiting from advanced therapeutic technology. We renovated and expanded services at our East End location and launched outpatient services at the hospital. These resources, made possible by generous donors, allow our teams to generate patient outcomes that were not possible a few years ago.

All of this is happening because an incredible community of healthcare professionals, generous donors, and community partners believe in new possibilities. And people are noticing.

We were named one of Virginia Living magazine’s Top Hospitals, accredited by DNV, and recognized with a renewal in the Traumatic Brain Injury Model System designation. Throughout this report, you will see many other examples of how this community’s courage and teamwork are reinventing rehabilitation.

We are grateful for everyone’s contributions and another outstanding year!

OUR MISSION: Deliver personalized care in an environment that supports recovery and restores possibility through the integration of collaborative science and research, interprofessional education, community engagement, and stewardship.

OUR VISION: Reinventing rehabilitation for life beyond limits

OUR VALUES:

COURAGE: Courage calls on us to create an environment that inspires confidence and a belief in what is possible.

INTEGRITY: We lead with integrity in all actions, hold ourselves to the highest possible standards, and work to strengthen our capacity to grow.

POSITIVITY: Positivity is the energy that allows us to support and care for others, to overcome obstacles, and to create a healthy environment for all.

COMMUNITY: Our belief in the power of relationships drives us to build lasting and meaningful connections.

Dianne V. Jewell, PT, DPT, PhD President & CEO of Sheltering

DISCOVERY: We are relentless in our exploration of the art and science of rehabilitation, driven by our passion for care and for cures, to break down silos in the full spirit of our transdisciplinary care model.

ACCESSIBILITY: Our desire to be open to all compels us to minimize financial and other barriers within our environment of care.

Dianne V. Jewell, PT, DPT, PhD President & CEO, Sheltering Arms Corporation

Alan Lombardo, FACHE

Chief Executive Officer, Sheltering Arms Institute

John L. McElroy III

President, Sheltering Arms Foundation

Richard Kunz, MD Chief Medical Officer

James S. Litsinger, CPA

VP, Chief Financial Officer

Matt Wilks, PT, MSPT, NCS VP, Chief Rehabilitation Officer

Misty Woodward, MScM, BSN, RN VP, Chief Nursing Officer

Alex Grisham, CISSP, ITIL VP, Information Technology

Kelly del Campo Merricks, CFRE, MBA

VP, Philanthropy

Linda M. Tiemens

VP, Quality and Care Coordination

Amanda Worley

VP, Human Resources

Bryan Gilreath, PT, DPT, OCS

AVP, Outpatient Therapy Services

Tanza W. Westry

AVP, Hospital Operations

Patrick Zuniga, MBA, CRCE-I

AVP, Revenue Cycle and Health Information Management