DEC ‘21
Continuous Improvement Tips for Business 1. Mindset Matters: You need more than the right tools to see sustained change
Taking a strategic approachto improvement projects will
There are a number of systematic Continuous
your business without exhausting all your valuable
Improvement tools that enable you to optimise your
resources at once. A strategic approach requires you to
business, but unless you target behaviour change, and
cherry pick improvements that give you the highest
the intangible levels of change that influence behaviours,
benefit, at the lowest cost, with the least level of difficulty.
you will not see long-term sustained change from your
therefore ensure that you create the highest impact on
improvement efforts. This involves not only improving
3. Quick wins will gain you momentum
the knowledge and capability of your workforce, but also
Gain team motivation by initiating improvements that
includes addressing those ‘invisible’ factors that influence
have an immediate benefit and can be executed quickly
behaviours and the adoption of change - namely, values
and easily first. Some improvements do not need a project
and beliefs, identity and purpose, that together, form
management approach (such as DMAIC). These are JDI
culture and mindset. When people understand the ‘why’,
opportunities, famously coined by NIKE’s slogan - Just Do
they become more committed to changing their
It! Making a leadership decision to prioritise JDI’s in an
behaviour, which allows for tools to be incorporated
organisational culture that is vulnerable to change, is the
seamlessly. But without a change in the culture, mindset
best way to generate momentum and encourage team
and behaviours across your organisation, improvement
and executive-level support. A simple approach to
efforts will not have any long-term or sustained practical
identifying these is to use a 2×2 matrix, with each potential
implications.
project mapped against benefit vs effort or cost, allowing you to visually identify the projects that may be potential
2. A complex analysis requires a strategic approach
senior and middle managers, successful adoption of
Whilst complex analysis tools are utilised to understand
the organisation is a difficult task to achieve. quick wins.
the current state of fragmented processes, you should take
Acknowledging and recognising your team in accomplish-
a strategic approach to solving these problems. Your ideal
ing these will also create foundations to tackle the larger
future state will always have a list of opportunities for it to
more complex problems for that desired future state.
Continuous Improvement tools and methodologies across
become a reality, however, no business, regardless of size or sector, has endless supply of time, money and resources to solve a problem and pursue perfection.
VATIVE 5 STEP CONTINUOUS IMPROVEMENT STRATEGIC DEPLOYMENT Decreased costs & increased profitability Reduced project lead times Continuous Improvement mindset & culture Better engaged teams, improved team morale & respect More skilled & confident team members Increased clarity & alignment of communication Delivering realistic minimum 300% ROI Access to Federal and State wage subsidies
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