901 Old Trolley Road, Suite A | Summerville, SC 29485 | 843-851-2289 | www.aappayroll.com
The staff of American Automated Payroll
AAP continues to grow by keeping its focus on the people
A
merican Automated Payroll has settled into a new office designed from the floor up with its customers and employees in mind. However, this is nothing new for a company whose motto is “Your People Matter to Us.” After outgrowing its headquarters on Main Street in Summerville, AAP designed and built a new space featuring more sophisticated security. The new office has areas to accommodate client site visits and training, along with space for expansion. As AAP grows, it evolves to serve its clients’ needs. Not only does AAP provide customized payroll solutions for clients throughout the nation, it has developed and offers human resources tools, workers’ compensation, E-Verify, time and labor
management, and 401(k) retirement solutions. The company’s goal is to create efficiencies for each of its clients and to help each business grow. Customer Care Manager Emily McIlwain says that AAP supports clients by navigating the ever-changing rules, regulations and government mandates such as business compliance and health care. But what really sets AAP apart is not so much the services it offers, but how it goes about it. “The paper checks we mail out to clients’ employees have real people behind them,” Vice President Andrew Osborne says. “They’re not random pieces of paper we’re mailing out. Those pay for people’s mortgages, food to feed their families, and we care about those people.” This focus on
12 2013 Profiles in Business | Special Advertising Supplement
the human element serves AAP clients through an emphasis on personalized, friendly and accessible customer service—and it serves AAP’s employees as well. “Our own people matter to us too,” says President Bill Streyffeler. AAP has invested in an employee wellness program. The 24 Summerville employees compete in a health and fitness competition culminating in the company paying entry fees to the Cooper River Bridge Run. AAP’s growth certainly amounts to more business, but it also amounts to more ways of showing its customers and employees what “Your People Matter to Us” really means.