Scan Magazine | Hotel of the Month | Sweden
Hotel of the Month, Sweden
Top-rated favourite in Malmö Clarion Hotel & Congress Malmö Live reached the number one position on TripAdvisor just four months after opening. The hotel, complete with a sky bar and a Mexican taqueria, has since been a welcome addition to the southern Swedish city and appreciated by visitors and locals alike. By Ellinor Thunberg | Photos: Clarion Hotel & Congress Malmö Live
Last year in May, thousands of locals lined up to explore Malmö’s largest hotel. Clarion Hotel & Congress Malmö Live has been open for little over a year, and it is time to check back in with CEO Jens Lyckman. “It has been a huge success and a really good year. Everyone here understands what Malmö Live is now. But we still have that charm of novelty, so next year will be about achieving new goals. It is very exciting,” he says. The hotel reached the top position in Malmö just four months after opening,
currently with a 4.5 in overall rating from over 1,000 TripAdvisor reviews. “We had a goal to reach the top by the end of 2015, but we went in as number one in September that same year. We are proud to have had that position for a year now,” says Lyckman, who personally responds to all guest feedback. “It is important that anyone who has an opinion or feelings about us, positive or negative, gets a reply. The important thing is that we are on our toes – there is nothing worse than not getting any feedback,” he says.
It is clear that Lyckman has no intention of slowing things down and the goal for the coming year is clear: it is going to be even better! “We have made a name for ourselves, but we now have to find more even resources and energy. The first year is pure adrenaline, but it is now time to focus and stay excited,” he says.
DID YOU KNOW? The restaurants – Kitchen & Table on the 25th floor and the informal Mexican Eatery Social Taqueria – have both been developed in close collaboration with Swedish celebrity chef Marcus Samuelsson.
MALMÖ’S LARGEST HOTEL IN NUMBERS - 25 floors - Two minutes from Malmö central station - 444 rooms - 24 flexible conference rooms - 1,500 delegates in the second floor congress hall
For more information, please visit: www.clarionlive.se
88 | Issue 92 | September 2016