Discover Benelux, Issue 24, December 2015

Page 38

Discover Benelux | Top Eat, Drink & Sleep Spots | The Jordaan in Amsterdam

The best service to make you feel at home TEXT: MICHIEL STOL | PHOTOS: AMY MURRELL

Located in three 17th century canal houses in the middle of the beautiful Jordaan, Canal House is a boutique hotel combining the glamour of the Dutch Golden Age with contemporary design, luxury and excellent service. “It is our passion to make guests feel at home and take care of them throughout their stay,” says general manager Kristel Dom. Canal House opened its doors in 2011. It is designed in a monochromatic scheme with black, purple, grey and copper colours. The interior is styled with the original features of the building, but also designer furniture from Ebesco, wallpapers from Vescom, light switches from Berker and Marcel Wanders lamps. There are 23 bedrooms in five categories: Good, Better, Great, Exceptional and Best. Each room has its own style, but you feel the excellence of the ho38 | Issue 24 | December 2015

tel in all of them, with either a view of the Keizersgracht canal or the garden. Some rooms have an open-bathroom plan and in every room you will find a range of Green & Spring bath and body products. Canal House is part of A Curious Group of Hotels, founded by Peter and Jessica Frankopan. A Curious Group owns L’Hotel in Paris, The Portobello Hotel in London and Cowley Manor hotel and spa in the Cotswolds, England. “Each hotel has its own identity, but we all have the Curious gene, which is the love for our guests.” It is that love for the guests that makes Canal House special. Kristel Dom: “We will do everything we can to help make a stay with us as comfortable as possible.” It starts at the check-in. “We do not just check you in to your room, we love to get to know you: what you like and what your needs are, but also what you are looking for during your time with us.”

There are 23 staff members. Each of them has their own duties, but they all work together to make the guests feel good. Dom: “My team will do whatever it takes, you can refer to them as a ‘human library’: they know everything about Amsterdam and encourage and help our guests to get around the city and see it through their eyes. It is just one of many things to make those who stay with us feel really at home.”

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