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Chamber Voice Newsletter, March 2022 | Business Plan Edition

Page 6

2022 Strategic Goals

2022 Strategic Goals

Program of Work BUDGET & FINANCIAL PERFORMANCE

COMMUNITY LEADERSHIP COALITION

VISION 100

MEMBER RETENTION & OUTREACH

DTR, INC. | GO DOWNTOWN ROGERS BRAND

DESTINATION ROGERS

ECONOMIC DEVELOPMENT

WORKFORCE DEVELOPMENT & TALENT PIPELINE

LEADERSHIP ACTIVATION

PRO-BUSINESS ADVOCACY & GOVERNMENT AFFAIRS

BUILDING EXPANSION & REMODEL

Balance Budget Achieve Revenue Growth Grow Reserves Implement Sustainable Funding Model Cultivate Investors for Increased Funding

Deliver “Over the Top” Customer Service Optimize Retention Efforts Create a “Rejoin the Chamber Campaign” Targeting Members Lost During Pandemic Maximize Member Contact & Feedback Provide Relevant Opportunities for Customer, Member, & Investor Interactions

Sustain Economic Growth for Downtown Rogers Sustain Economic Growth for Lowell Attract New Business Investment for Rogers-Lowell Area Create Jobs & Business Expansion for Rogers-Lowell Area Promote Rogers-Lowell Area as a Vibrant Community to Live, Work, Play & Invest

DIVERSITY, EQUITY & INCLUSION

Champion New Initiatives & Best Practices Convene Frequently with the Minority Community Deliver Unique & Relevant Programming to the Business Community

ENTERPRISE ADOPTION OF NEW TECHNOLOGY & PLATFORMS Continue Evolution to be a Data-Driven Organization Optimize Database & Reporting Adopt New Technologies to Improve Productivity Manage Accrisoft’s Freedom (Web Platform) and Memberclicks’ MC Trade (Association Platform)

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C h a m b e r Vo i ce | M A R C H 2 02 2

Integrate Citywide Communications Lead Collaboration & Cooperation

Position Brand as the Resource for Promoting Downtown Programming, Merchants & Development News Evolve Brand Communication Channels (Website, Social Media, Newsletter & Community Calendar) Facilitate Programming for Downtown Attractions & Amenities Serve as Downtown’s First Point of Contact for Public Requests to use Public Spaces (Railyard Park, Butterfield Stage, etc.)

Enhance & Create New Talent Pipelines for Workforce Needs Connect Education with Industry Increase Access for Early Childhood Education Support Key Partner Programs & Initiatives

Define Legislative Priorities for Economic Growth Advocate for Business-Driven Policy Engage Community in the Political Process Drive Change & Initiatives for the New Political Paradigm

2022 CENTENNIAL CELEBRATION

Deliver Successful Centennial Celebration of Business & Community Implement Launch Plan to Sustain Celebration throughout 2022 Adapt Communications to Utilize Refreshed Centennial Branding

Integrate in Strategic Planning & Program of Work Champion Support of the Community Action Plan with Key Stakeholders Continue Resources Campaign Outreach to Investors & Develop Additional Funding Sources

Implement Group Sales Effort to Support Rogers Hotels Focus Digital Marketing Strategy to Grow Leisure Visitation Support & Grow Rogers Hospitality Industry Support Chamber Goals through Destination Leadership

Activate Next Generation of Leaders with Unique Programming Increase Leadership Development Engagement Sustain Increased Outreach to Minority Businesses & Community

Continue Due Diligence and Concept Planning Develop Phased Plan Seek Investors and Funding Options


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Chamber Voice Newsletter, March 2022 | Business Plan Edition by Rogers Lowell Chamber - Issuu