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Plugged in Need-to-know industry news for electrical installers
Don’t miss out on Live North tickets Contractors have two weeks left to book their tickets for this year’s Live North, held at Bolton Arena on 24 October. The event – the first joint NICEIC and ELECSA conference and exhibition – will be headlined by England football legend Geoff Hurst (pictured), whose hat-trick in the 1966 final gave England its only World Cup victory. He will talk about how to achieve success in any walk of life, as well as reminiscing on his football days. Visitors can attend a wide range of seminars on important electrical issues, including the legal aspects of safe isolation and live working, and emergency lighting. There will also be live demonstrations of both home automation and electric vehicle charging point installations, while Tony Cable and Darren Staniforth will present a number of sessions, including earthing and bonding and downlighter safety. There is also a full exhibition hall, where leading industry suppliers – including partner sponsors WF Senate, Click Scolmore and ESP – will be on hand to show contractors the latest kit.
“Live North provides excellent value for money and is a great day out for contractors looking for information they can use in their job,” said Mark Smith, head of group marketing at Certsure. “So don’t miss out on one of the biggest electrical industry events of the year; book your ticket today.” Tickets cost £29 plus VAT for NICEIC, ELECSA and ECA contractors, and £49 plus VAT for other delegates. Exhibitiononly passes are free and apprentices can attend for free. Delegates will also enjoy a complimentary bacon roll on arrival, free tea and coffee and a bag of doughnuts. To book your ticket visit www.niceicelecsalive.com or call 020 7880 7625.
CERTSURE LAUNCHES CUSTOMER CHARTER Certsure, the joint venture formed from the partnership between the Electrical Safety Council (ESC) and Electrical Contractors’ Association (ECA), has launched a customer charter. The certification body, which operates the NICEIC and ELECSA brands, has set out its promise to deliver exceptional service to all its customers. “Certsure is committed to taking the best from its existing brands, but also creating a new way; a Certsure way that is built on what’s best in class,” said CEO Emma Clancy. “We want to ensure our customers get the best service, every time, so we are making some important public commitments.” The five commitments are: • We will listen to you and commit to providing the best response, first time; • We promise to provide quality advice, technical expertise and highly skilled people to support you; • Our products and services are designed to meet your needs and will evolve as your business grows; • We will deliver a timely and professional service; • We will be respectful and courteous at all times. The charter is just one of the many customer added-value initiatives developed by Certsure since it launched in April this year. All 34,000 firms listed on its Electrical Safety Register have already received access to a free online training course in renewable technologies with more free training to be delivered shortly. For more information on customer relations see page 22
ONLINE CERTIFICATION GOES LIVE NICEIC’s online certification and notification system is now up and running. The programme has been rolled out to those customers who expressed an early interest. Invitations to join will now go out to all NICEIC contractors. To access the system go to www.niceiconline.com and use your current building control user name and password. “We apologise for the delay, but the testing period allowed us to robustly check the system and iron out any bugs that can happen with new software,” said Mike Jackson, head of sales at Certsure. “We are now confident that contractors will benefit from the system straightaway and we look forward to bringing more on board each day.” The new system means all forms and details are securely stored online and are always available to the contractor. There is no need to install the software, as contractors simply log in with their NICEIC login details to easily fill out all forms online. Purchasing pads of certificates will be a thing of the past and the system allows multiple users to work on a form. An ELECSA version of the online system is to be rolled out later this year.
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Autumn 2013 Connections
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LEADING LIGHTS Contractors visiting the LuxLive exhibition will be able to attend free technical sessions outlining new developments around LED lighting and control systems, as well as witnessing product demonstrations from manufacturers. The event, which takes place on 20-21 November at London’s Earls Court, will also focus on the energy-saving potential of new lighting technologies. For more information visit www.luxlive.co.uk/event-highlights See our lighting feature on page 30
www.electricalsafetyregister.com
25/09/2013 15:44