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Average Salary and Time in the Industry

Managers and the Economy 100

This year’s average salary went down quite significantly compared to last year’s $64,825. The average time in the industry also went down compared to last year’s 22 years. Sixty-one percent manage other departments or functions, compared to last year’s 48%, which means that (at least among our respondents) people are having to do more work for less compensation.

The number of respondents who report that the economy has had no effect on mail center managers went down compared to last year’s 48% (which is really no surprise, given that the COVID-19 pandemic continues to ravage the world).

90 80 70 60 50

46%

40

$55,351

30

32%

20 10

&

7%

0

17 Years

7%

4%

4%

0%

Has had no effect

Salary freeze

Took on additional responsibilities

Working additional hours

Other

Number of mail managers decreased

Salary concession

Continuing Education 100 90

What type of training did managers have access to/plan to attend in the past 12 months?

80 70 60

For the next 12 months, only 46% say managers in their organization will attend some sort of training (whether in-person or virtual).

50 40 36%

30

25%

20 10 0

14%

14%

7% 0%

National Postal Forum (if it hadn’t been canceled due to COVID-19) National mailing “schools” National industry or associationspecific mailing conference (MSFA, NACUMS, Non-profit, DMA)

Local PCC conferences/meetings

0%

4%

7%

7%

14%

18%

14% 0%

Vendor’s user conference

None, due to budget cutbacks

Other non-mailing national conferences (i.e., management training courses)

None, didn’t find the time to attend

Other non-mailing local conferences Online continuing education classes On-site continuing education classes

None, training is not allowed for mail center managers None, everything we had planned to attend was canceled due to COVID-19 None, no training needed this year MailingSystemsTechnology.com | SEPTEMBER-OCTOBER 2021

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