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Crawford Technologies Inc. (CrawfordTech) provides innovative, enterprise level, document and data solutions that streamline and manage document processing in all stages of the document lifecycle. CrawfordTech offers output management, eDelivery, archive management, enterprise content management (ECM), Content Services and document accessibility solutions — all designed to assist organizations on their path to digital enterprises. CrawfordTech is a leader in the customer communication management (CCM) space with deep expertise in print description languages (PDL) and document formatting, delivering solutions that are practical, robust with a positive ROI. Advanced data re-engineering and Post Composition solutions from insertion of barcodes to ensure mailpiece integrity, splitting, merging and grouping of documents for postal processing are just some of the enhancements that can be made. All of these are designed to increase efficiency and allow for better control in operations. CrawfordTech’s document re-engineering solutions work in conjunction with our total output management workflow. PRO Preference Manager connects print and eDelivery options and provides complete control through an intuitive web interface. PRO Conductor dashboards can be extended to customers to monitor their workloads, reducing customer support costs for print centers. Uniquely designed to integrate existing hardware, software and processes, it allows organizations to extend their return on investments already made. A significant challenge facing most output providers is the need to create output that is compliant with accessibility regulations for the blind and vision impaired. CrawfordTech’s AccessibilityNow platform accommodates the need for multiple accessible formats (large print, audio, braille, as well as Accessible PDF and HTML files compatible with screen readers). AccessibilityNow automates as much as possible, reducing the implementation costs. These offerings are available as a SaaS or onsite solutions organizations can outsource as much of the work as they’d like using CrawfordTech’s extensive services offerings. CrawfordTech’s +73 Net Promoter Score (NPS®) is a testament to the quality, timeliness and accuracy of support and professional services. Products and services are offered directly and through a global network of partners.
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DOCUMENT Strategy Hot Companies 2020-21