VIRTUAL COMPLIMENTARY REGISTRATION
OCTOBER 12, 2O21
Organizations need a modern toolbox to maximize their return on investment and maintain customer loyalty—while creating innovative ways to use that toolbox. That’s why we created DSF V-Day, our one-day virtual event geared to covering the emerging trends and strategies for customer engagement in a post-pandemic world.
DSF ’21 V-DAY PROGRAM • CIO FIRESIDE CHAT: Is Hyperautomation Just a Buzzword? Digital Transformation for the Real World
• PANEL: A Data Management Strategy You Can Actually Use • Customer Experience Management Demystified: The Evolution of CCM to CXM
• CASE STUDY: Grow Your Business with Managed Services
• PANEL: Intelligent Automation: Capturing the Capture Unicorn
• Signatures: A Strategic Question • We’re Not in Kansas Anymore: Responding to the Customer Zeitgeist for Two-Way Conversations • From the CoE to the LOB: How to Deliver Governance and Compliance to the Business • Your Customers Don’t Care about Your Process Problems: Deploying Frictionless Communication Experiences
• Automating Information Governance in Microsoft 365: Building a Compliance Program to Protect Your Data • CASE STUDY: The Time for Hybrid Mail Has Arrived: Enabling Ad-Hoc Correspondence for a Post-Covid Work-from-Anywhere Environment • Powerful Partners: Forms Management and the Organization • Cloud 101: Customer Communications Edition
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