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MEET THE DOCUMENT STRATEGY ADVISORY BOARD Pat McGrew Pat McGrew helps companies perform better in the print hardware, software and printing services industries. Her experience spans all customer communication channels and segments including transaction print, data-driven and static marketing, packaging and label print, textiles, and production commercial print using offset, inkjet, and toner. An experienced professional speaker and coauthor of 8 industry books, editor of “A Guide to the Electronic Document Body of Knowledge,” and regular writer in the industry trade press, Pat won the 2014 #GirlsWhoPrint Girlie Award for dedication to education and communication in the industry, and the 2016 Brian Platte Lifetime Achievement Award from Xplor International. She is certified as a Master Electronic Document Professional by Xplor International, with lifetime status, and as a Color Management Professional by IDEAlliance.


Bob Larrivee

Will Morgan

Inducted into the AIIM Company of Fellows in 2019, Bob Larrivee is a recognized expert in the application of advanced technologies and process improvement to solve business problems and enhance business operations. In his career, Bob is a contributing writer for DOCUMENT Strategy, has led many projects and authored hundreds of eBooks, industry reports, blogs, articles, and infographics. In addition, he has served as host and guest subject matter expert on a wide variety of webinars, podcasts, virtual event, and lectured at in-person universities, seminars and conferences around the globe.

Will Morgan is an experienced industry analyst with expertise in the Customer Communications Services market. As Aspire’s Senior Research Analyst, he works alongside a growing team to provide advice, insight, and vital intelligence to the company’s expanding customer base throughout Europe and North America. Before joining Aspire, Will worked with Keypoint IntelligenceInfoTrends’ Customer Communications and Business Development Advisory Services.


Paul Abdool Paul Abdool is currently doing Fractional Business Development for multiple firms in the Customer Communications Management arena. He uses his 20+ years of regulatory communications industry experience to help customers develop and optimize their customer communication strategies with process automation, workflow solutions and professional services. Recently, he was the Vice President of Sales for Doxim Inc. and Vice President of Enterprise Solutions for Solimar Systems, Inc.. Prior to that, he served as Director of Production Workflow Automation at Ricoh. His experience includes positions with IKON, KUBRA, Pitney Bowes and National Paper Goods.