8 Operation 8.1 Operational planning and control REF
RECOMMENDED QUESTIONS
AUDIT FINDINGS
1.
What processes are used to meet requirements?
2.
How are the requirements for products and services determined?
3.
What level of documented information is kept about the operation of the processes?
4.
What planned changes have taken place recently, and how were they controlled?
5.
What processes are outsourced?
6.
How are they controlled?
EVIDENCE REVIEWED
8.2 Emergency preparedness and response REF
RECOMMENDED QUESTIONS
1.
What types of customer communication take place?
2.
How are applicable statutory and regulatory requirements defined?
3.
Is a review carried out to check that customer requirements can be met before a commitment to supply is given?
4.
What happens when the requirements for products and services are changed?
Version 1
AUDIT FINDINGS
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EVIDENCE REVIEWED
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