DIGITAL PROCUREMENT
Jennifer Chaplain
Supplier performance issues are resolved in a fraction of the time. Beyond simply automating tasks, this makes it possible to keep a digital memory of every decision made – capturing valuable institutional knowledge and increasing the team’s ability to automate more decisions in the future.
COMPANY: AERA TECHNOLOGY INDUSTRY: TECHNOLOGY AND AI LOCATION: US
EXECUTIVE BIO
How is digital innovation changing procurement? Procurement teams rely on data from customer orders, safety stock, total cost of ownership, suppliers’ on-time in-full performance, and other sources. With so many time-sensitive decisions to be made, technology that makes it easier to harness all of this data is transforming how teams strategise and collaborate. Technologies that digitise and automate decisions can break down silos across the organisation that hide process gaps. They provide the visibility required for informed actions and better, faster decision making – not just in procurement, but across the business as a whole.
TITLE: SOLUTION ENGINEERING AND CUSTOMER ENGAGEMENT PRINCIPAL
In her role, Chaplain implements Aera’s core technologies and also designs decision intelligence workflows for global companies. “I am a passionate evangelist for data science and machine learning to enable predictive, self-healing supply chains,” she says.