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Casino Life Issue 175 Volume 21

Page 14

Feature: Hippodrome Casino

number of times I have been asked why we can’t offer sports betting. The combination of these changes is leading to a big investment in the Hippodrome, the creation of a fabulous new sports arena and casino in Lola’s underground, and this will make us even more attractive! And many other casinos will invest likewise benefitting the whole sector. The Hippodrome and the ‘fun economy’ – tell us

about that. The ‘fun economy’ is huge. Fourteen percent of world’s GDP is now sports, tourism and entertainment, and the Hippodrome is at its center. We’re more than just a casino – we’re an entertainment destination offering, casino gambling, poker, dining, bars, live performances, and social experiences, all under one roof and people travel widely to experience it. This broader approach reflects changing consumer preferences. People want immersive experiences and we’re constantly evolving to meet that demand. Whether it’s new game formats, innovative bars and restaurants or unique entertainment offerings, we’re shaping the future of leisure in London. Hopefully this is just the start and the rest of the sector will embrace the opportunities through investment once the introduction of the new regulatory changes are done. 14

What aspects of your career do you enjoy the most? The people. Whether it’s mentoring staff, interacting with customers, or collaborating with industry peers, the human element makes this career fulfilling. I also love the problem-solving side – figuring out how to enhance the gaming experience and stay ahead in a constantly evolving industry. At the end of the day, creating memorable experiences for our guests is what drives me.

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