ICE ClusterWare AIM Service - Solution Brief

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ICE ClusterWare AIM™ Service

Peak Performance and Maximum Availability for AI Infrastructure

Organizations racing to harness AI as a competitive edge require peak performance and maximum availability of their AI infrastructure. Penguin Solutions’ ICE ClusterWare AIMTM service optimizes performance and availability at any cluster size, enabling IT leaders to consistently deliver advanced computing capabilities for evolving AI and HPC workloads.

Benefits

• Higher performance and greater ROI

• Faster job completion and fewer failed jobs

•  Less time spent finding and resolving issues

• Greater ability to scale operations

• Increased resilience and AI resource availability

By leveraging Penguin Solutions’ patent-pending software innovation gained from two billion hours of GPU runtime expertise, this service proactively:

Prevents failures before they occur through intelligent automation

Reduces downtime with prescriptive maintenance and real-time monitoring

Simplifies infrastructure management to optimize IT efficiency

Penguin Solutions AI and HPC optimization service builds on the company’s ICE ClusterWare™ software platform— intelligent cluster management that streamlines AI and HPC operations by transforming compute, storage, networking, and software resources into cohesive, high-speed AI, HPC, and data infrastructures.

AI Infrastructure Complexity: Managing Performance, Failures, and Uptime

Building and maintaining AI infrastructures is a significant challenge requiring capabilities that extend well beyond traditional IT skills. A critical concern is GPU availability. Unlike common data center components, GPUs experience significantly higher failure rates than other components and high-speed networks can degrade over time—directly impacting infrastructure availability and performance.

For example, during a recent 54-day training period, a leading hyperscaler found that GPUs in their AI cluster failed at 34 times the rate of CPUs. Identifying, isolating, remediating, and validating repairs can be a time-consuming and labor-intensive process. And some issues, such as underperforming network components, can go undetected dramatically slowing down AI jobs – and even causing those jobs to fail. Faced with these challenges, organizations often struggle to realize the full value of their AI infrastructure investment.

Achieving Full System Potential is Critical to Delivering ROI

Drive Peak Performance of Your AI Infrastructure with ICE ClusterWare AIM

ICE ClusterWare AIM is a cutting-edge AI infrastructure optimization service that leverages predictive analytics, intelligent automation, and Penguin Solutions’ patent-pending software innovations to maximize performance, efficiency, and reliability. Whether managing a small-scale AI environment or a hyperscale HPC cluster, this service ensures optimal system performance to help organizations accelerate workloads and achieve their projected ROI. When combined with Penguin Solutions’ ICE ClusterWare software platform, the ClusterWare AIM service enables you to achieve optimum system potential—delivering peak efficiency and operational stability, ensuring seamless AI and HPC workload execution.

The ClusterWare AIM service does this through:

Continuous monitoring and health management provides administrators with the visibility and status required for on-going cluster optimization, development, and resilience. Features include:

• Advanced Performance Optimization – Detects and resolves hidden bottlenecks and root-cause issues that traditional monitoring tools fail to identify

• Automated Remediation – Applies advanced node health checks and intelligent workload balancing to identify and prevent failures, including issues that other approaches are not able to detect or diagnose, before they impact operations

• Predictive & Prescriptive Maintenance – Reduces IT overhead by automating routine troubleshooting, accelerating issue resolution, and improving long-term infrastructure resilience

With the ICE ClusterWare AIM service, operations teams improve their ability to scale AI cluster operations – even with limited resources. Your team spends less time identifying and resolving issues and more time on activities that deliver business value.

ICE ClusterWare AIM Service: AI Infrastructure Optimization for Sustained Advantage

Penguin Solutions’ ICE ClusterWare AIM service optimizes cluster performance, availability, and operational efficiency, maximizing the value of your AI infrastructure. Its intelligent automation allows you to run more AI workloads faster, and with greater reliability and resource utilization.

With ICE ClusterWare AIM, IT and data center operations teams can:

Ensure continuous availability of AI and HPC clusters

Optimize resource efficiency to maximize infrastructure ROI

Scale seamlessly to support evolving AI and HPC demands

By eliminating performance bottlenecks and automating routine operations, ICE ClusterWare AIM empowers organizations to unlock the full potential of their AI infrastructure—keeping systems optimized, scalable, and ready for future innovation.

Learn more about Penguin Solutions’ Professional and Managed Services

Professional Services: www.penguinsolutions.com/services/professional

Managed Services: www.penguinsolutions.com/services/managed

AI Managed Services: www.penguinsolutions.com/services/managed/ai

Contact Us

For sales queries, please contact sales@penguinsolutions.com

To learn more about the ICE ClusterWare AIM™ Service and other Penguin Solutions products, www.penguinsolutions.com

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