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Meet the team... Get to know the Master Plumbers team with our quick Q&As.
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1. What does your day-to-day role entail? I work closely with the Masterlink team on HR and wellbeing matters, whilst also working with Master Plumbers’ members on any inhouse HR issues they may have. I also assist with new member sign-ups and love getting out and networking with members when I can. No two days are ever the same which makes for a very interesting and very challenging role! Oh and I also work with the Canterbury Master Plumbers as their Secretary! 2. Where are you based for work? I work out of the Master Plumbers Christchurch office and also spend quite a bit of time in the national office in Wellington.
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Lisa Duston ROLE:
HR Manager
3. What’s your work background? My last couple of roles were as Payroll Manager at Crane Distribution—Mico, Corys and Mastertrade—and working on the Earthquake Recovery team at Fletcher Building.
SPEAKING UP ABOUT WELLBEING In a new Master Plumbers video series, Speak Up, men and women in our industry talk openly and honestly about their personal challenges and what they’ve gained by speaking up instead of shutting down. The first video features Christchurch plumbing business owner Johnny Gardner, who came to realise how important it is to reach out for support after experiencing personal loss. Johnny has made open communication a key part of the workplace culture at his business. The series is part of the Master Plumbers Wellbeing on Tap programme. View the Speak Up videos on the Master Plumbers Facebook page: www.facebook.com/masterplumbersnz
4. Can you tell us a bit about you? I am a Canterbury girl. My partner and I have recently built a house on a 2-acre section in North Canterbury and we love it. It’s nice to be out of the hustle and bustle of the city with a little bit of land to play with! Our blended family has five kids ranging from 13 to 20, three cats and one dog… and some resident pukekos, ducks and cows. 5. What music do you like? I like most music, but anything from the Eighties gets me every time. 6. Do you have a favourite book or movie? I’ve just finished reading American Dirt by Jeanine Cummins. I read it in three days and couldn’t put it down! 7. Where’s your favourite holiday spot? Anywhere in the Marlborough Sounds—it’s just beautiful and the views are sensational. 8. Is there someone who particularly inspires you? Princess Diana. 9. What do you enjoy doing in your spare time? I like walking and exploring new tracks. We are also lucky to have a beach close. Being down there is great for exercise and stress relief.
NEW: PRIVACY ACT RESOURCES Master Plumbers has developed a new fact sheet for members, which outlines your key obligations under the 2020 Privacy Act and answers some frequently asked questions. The resource also provides the steps your Privacy Officer should take in the event of a privacy breach. Accompanying the fact sheet is a data retention checklist template. Use it in your business to help guide your approach to the personal information you hold on your employees. Find the new resources in the member log-in area at www.masterplumbers.org.nz (under HR Support).
WANT TO JOIN? Master Plumbers is here to support all businesses in the plumbing, gasfitting and drainlaying industry. Members are Quality Assured and backed by the Master Plumbers Guarantee. We offer a wide range of business resources, HR & technical support, plus training and member discounts—and we advocate for our members as a collective industry voice. Get in touch to discuss our two-year membership deal! Contact 0800 502 102 membership@masterplumbers.org.nz Above: Johnny Gardner is the first the feature in the new Master Plumbers Speak Up video series.
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