MANUFACTURING TIDBITS
Supply Chain Leaders Must Develop a Culture of Quality by T.R. CUTLER
According to findings from the Gartner 2020 Culture of Quality During Disruptions Survey, a single disruption in an organization caused an average culture of quality to drop 9%. Organizations experience on average three disruptions per year. These findings have been corroborated by numerous thought leaders in the manufacturing sector.
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Manufacturing Outlook / September 2020
Even before COVID-19 manufacturers were forced to find new ways of working; manufacturers operating in “crisis management mode” were accustomed to an increasingly disruptive environment. The primary tools lean manufacturing leaders used to maintain a culture of quality during a disruption reinforced tools such as training and knowledge hubs. Gartner’s survey revealed these hackneyed methods had little to no impact.