Our Vitals
T
he strategic planning process has provided our entire stakeholder community the opportunity to reflect
and community engagement, will take further examination by additional groups. As a result, we will prioritize the development of an additional five Vitals during the first phase of this plan’s implementation. They are:
on an essential question: How do we know, year over year, if we are successful? Through this process, we have clarified our response by developing organizational Vitals. These core metrics serve as a “pulse check” on our progress and our success year over year.
Student Success Program Accessibility Marburn Community Engagement
We also recognize that measuring certain elements of our mission, like student success
Columbus Community Engagement Marburn Community Diversity
Enrollment Growth.
Day School Retention Rate.
Five New Vitals.
% enrollment growth
% of students who reenroll year over year
To be developed
year over year
Faculty and Staff Engagement.
Marburn Education collaborative Impact.
% of faculty and staff members engaged per annual survey
% growth in the number of students, families, and educators served through Marburn EC directly and indirectly
Faculty and Staff Net Promoter Score*.
Faculty and Staff Retention.
Financial Sustainability.
Overall net promoter score
% of faculty and staff
(NPS) of faculty and staff
returning year over year
Cash reserve equals six months of operating expenses
* Net Promoter Score (NPS) is a measure used to gauge organization loyalty, satisfaction, and enthusiasm that’s calculated by asking one question: “On a scale from 0 to 10, how likely are you to recommend us to a friend or colleague?” 8
M A R B U RN ACADEM Y