Nonrev: Know Before You Go

By Total Rewards Program Manager Sean Wilburn

Soar to new heights with your Total Rewards offerings as a Southwest Employee! Take advantage of one of the greatest privileges of your employment at Southwest: Employee travel. You and your Eligible Travelers receive access to over 120 Southwest destinations— both domestically and internationally—free of charge (except for government taxes for international travel) beginning on day one of employment. Additionally, after six months with the Company, you can purchase standby tickets on over 140 other airlines at significantly reduced rates, connecting you to countless destinations around the globe!

Did you know in 2022 our Employees and their Eligible Travelers flew over 2.36 million flight segments on Southwest with their travel privileges?

So far in 2023, Southwest Employees traveled to 150 countries through their travel privileges on other airlines.

Last year, Employees purchased over 117,000 Zonal Employee Discount (ZED) passes on 119 different airlines.

Before you start planning your next nonrevenue getaway, here are some tips to know before you go.

• Review our Employee Travel Privilege Policies and the "Know Before You Go" SWALife page for details on other airline travel. These resources can prepare you for the best travel experience.

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• Before making travel plans, visit the ID Agreements menu on myIDTravel for information from partner airlines, including a contact email address for booking and refund support.

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• Explore the Pass Agreements SWALife page for our airline agreements, which include all major U.S.-based airlines and several international airlines. You can see the details about notices and visa requirements for U.S. Citizens for international travel too. These agreements provide access to purchase space available, your spouse and/or committed/ registered partner, eligible dependent children up to 24, and in most cases, parents (not all agreements include parents).

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• Each agreement page directs to the FlyZED.info website, where you can find additional information about each carrier, including their dress code and baggage allowance.

We’re always looking for opportunities to add new options for our Employees! So far this year, we’ve added seven new agreements, including British Airways. Keep an eye on the Travel SWALife page for the latest details! We work hard to bring our People as many options as possible. Some options may not always seem as flashy or glamorous as others—to one person, it may mean the difference between crossing off a bucket list item or seeing a family member they otherwise couldn’t afford to visit. Safe travels!

Last year, we introduced “The Scoop,” a digital publication available to Customers via the e-reader on the Inflight Entertainment Portal. Each quarter includes an Employee Spotlight that celebrates our Employees and their amazing work going above and beyond for our Customers. Here is the spotlight for this quarter.