SPECIAL REPORT
FIVE-STAR WHOLESALE BROKERS AND MGAs MARKETING SUPPORT Average wholesale partner performance
FIVE-STAR WHOLESALE BROKERS AND MGAs All Risks
Monarch E&S Insurance Services
AmWINS
NIF, a JenCap Holdings Company
Anderson & Murison Appalachian Underwriters
Peachtree Special Risk Preferred Property Program
Brown & Riding BTIS CRC
Risk Placement Services
Executive Perils
RT Specialty
Genesee General Agency, a JenCap Holdings Company
SIS Wholesale Insurance Services
Izzo Insurance Services, a division of Hull & Co. J.M. Wilson Jimcor Agency
Southern Insurance Underwriters Synapse Services USG
Johnson & Johnson
Western Pacific Insurance Network
MJ Kelly, a JenCap Holdings Company
Worldwide Facilities
8.17 Just 17% of the producers surveyed by IBA said marketing support was one of the three most important qualities they consider when choosing a wholesale partner, and it ranked lowest among all the categories in terms of performance with an average score of 8.17 out of 10. Only 26 of 32 wholesale brokers and MGAs earned a five-star rating for their marketing support this year – the fewest of all the categories. However, those who thrive in this category are handling marketing exceedingly well, according to producers. “Keep doing what you’re doing and being thoughtful and thorough with the marketing and quote options,” one producer told their wholesaler. “They assist in all areas throughout the marketing and placement process and serve as a true partner,” said another. Most producers, however, voiced a desire for broader marketing options, more education and more communication from marketing representatives. “Provide comparison of major differences in coverage when marketing,” suggested one producer, while another called for “better marketing of our accounts and not just rubber-stamping them.” A couple of respondents suggested providing agents with direct access to real-time marketing and claims status.
ALL-STAR WHOLESALE PARTNER
NIF, A JENCAP HOLDINGS COMPANY Headquarters: Manhasset, NY
President and COO Mark P. Maher
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NIF (North Island Facilities) is a national specialty insurance facility with established expertise in wholesale brokerage, binding authority/MGA services and program underwriting. Based in New York with branch offices nationwide, NIF has been partnering with the independent agent community since 1976, offering access to specialty property & casualty coverage such as contractors, difficult products, environmental, property and management/professional liability. NIF also underwrites exclusive programs for nonprofits, social service agencies, bowling centers, landscaping operations and trade contractors. “Year after year, NIF continues to bring five-star value to our partners by helping them grow their business through access to our exceptional products and exclusive programs,” says NIF president and COO Mark Maher. “We ramped up our customer service standards in 2019 by streamlining our MGA renewal processes through new technology and best-practice workflows. It’s a true honor to be continually recognized by our agency partners as a five-star wholesaler, and as a subsidiary of JenCap Holdings, we are thrilled to extend the power of the JenCap platform to our agency partners.”
www.ibamag.com
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