Kelln Small

Kelln Small’s professional story is one of purpose, persistence, and connection. With over twenty years of leadership experience, she has built her career around helping organizations grow through strategy, relationships, and exceptional service. From her Texas beginnings to her work with nationally recognized companies, Kelln has earned respect as a leader who balances analytical thinking with compassion, guiding teams and clients toward success with clarity and authenticity. Her leadership philosophy centers on collaboration and trust. Kelln believes effective leadership begins with empathy and communication—understanding people first and then building the structure for success. She fosters environments where individuals feel valued and empowered to make meaningful contributions. Her approach has consistently yielded strengthened teams, loyal clients, and long-term partnerships founded on respect and mutual success. For nearly two decades at First Financial Group of America, Kelln excelled as a Senior Account Executive, guiding clients through complex benefit programs and implementing systems that improved efficiency and retention. She developed training initiatives and mentorship programs that shaped new leaders within the organization. Her outstanding performance earned her multiple honors, including Account Manager of the Year and repeated recognition on the President’s Honor Roll. At Meritize, Kelln expanded her influence into higher education and financial services, managing partnerships that connected universities, students, and innovative learning programs. Later, at Stratus Financial, she leveraged her business development expertise to strengthen client engagement, streamline processes, and support company growth in competitive markets—all while maintaining her focus on people. Kelln’s dedication extends beyond her professional life. In Lorena, Texas, she has spent more than fifteen years volunteering with local schools, athletic organizations, and community programs.