11.0 Troubleshooting Problem: Laser has no response. Corrective Action: Check that the power cord is securely plugged into back of the laser unit. See page 6. Corrective Action: Check that the power switch on the back panel is turned to the on (O) position. See page 6. Corrective Action: Check that the Emergency button is in the up position. If not, turn the button 1/4 turn to the right to release the button. See page 8. Corrective Action: Check the fiber cartridge and verify that it is properly engaged. See pages 8-9.
Problem: Laser has power but no LED display. Corrective Action: Check to see that the Fiber Cassette End Cap of the fiber cassette is securely engaged. See page 8 - 9.
Problem: Audible beep on Laser will not stop when laser is on. Corrective Action: Turn laser off for 5 minutes. Turn laser back on. If beep stops, the unit was able to make operational adjustmenets and the laser should perform its function. If the beep continues, the laser must be sent in for adjustment. (8.2 Repairs & Returns to Ivoclar Vivadent, Inc.) See page 20.
Problem: Audible beep on Laser will not stop when foot pedal is depressed. Corrective Action: Turn laser off for 5 minutes. Turn laser back on. If beep stops, the unit was able to make operational adjustmenets and the laser should perform its function. If the beep continues, the laser must be sent in for adjustment. (8.2 Repairs & Returns to Ivoclar Vivadent, Inc.) See page 20.
Problem: Wireless foot pedal does not activate Laser. Problem: Laser has power but no output. Corrective Action: Check the battery in the wireless foot pedal. See page 4. Corrective Action: Check that the wireless receiver for the foot pedal is installed correctly. See page 7. Corrective Action: Remove the fiber cartridge and check if the fiber connector is attached. See page 8 - 9.
Problem: Measured power output on a power meter is different from the LED display. Corrective Action: Make sure the power meter is calibrated for use with 810 nm wavelength devices. See page 18. Corrective Action: Review the fiber tip for a good cleave. See page 17.
Corrective Action: Replace 9 volt battery. If the pedal still fails to activate the laser with new battery, refer to section 3.2.7 for channel programming procedure and program the Laser and the wireless foot pedal again. Corrective Action: The 2.4G frenquency is largely used today by wireless telephones and wireless modems for internet connection. Under its FCC clearance category (Part 15), the foot pedal is designed to not function when interference is present. Because of this, the Odyssey 2.4G wireless foot pedal may operate inconsistently in environments where the frequency may be congested. In the event the foot pedal does not activate the laser when properly assembled, try the following: 1. Reset the foot pedal by removing the 9V battery and reinstalling it. 2. Re-set the channel and program the laser and foot pedal again (refer to section 3.2.7 of this Manual for instructions). 3. Relocate the laser to an area away from other wireless devices. 4. Request a wired foot pedal from Ivoclar Vivadent.
Problem: Fiber does not move from the cartridge. Corrective Action: Make sure the fiber cartridge is seated properly. See page 8 -9.
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