Board of Directors

Kym Clevenger, CPCU is a principle at Oakbridge Insurance in Knoxville and serves as the Vice President of Region III and President Elect. She is a Knoxville native and earned her Bachelor of Arts in Biology, Zoology and Medical Technology from The University of Tennessee at Knoxville. She is also a Registered Nurse. She started her career in the insurance industry in 1996 and earned her CIC in 2001, CPCU in 2007, and CAWC in 2013. Outside of her work with Insurors, Kym is a former president of the Associated Construction Women and enjoys reading, working out, traveling, scuba diving and sporting clays. She and her dog Betty have homes in Knoxville and Nashville.

John McInturff III, ARM is the president and owner at McInturff, Milligan & Brooks in Greeneville and serves as Treasurer. He is a Past President of Insurors and has served on the Board in several roles. A Greeneville native, John graduated from Greeneville High School in 1981. He attended the University of Tennessee in Knoxville, earning his B.S. in Business Administration in 1985. He began his insurance career with USF&G in 1986 and joined Bennett and Edwards in 1988 where he later became president. In 2006 the Tri-State Claims division of Bennett and Edwards merged with McInturff, Milligan & Brooks to form the current agency. John’s contributions to Insurors include serving as Young Agents Chair, Director of Region III, VP of Region III and Secretary. In addition to his involvement with Insurors, John is a past President of the Kingsport Jaycees, past president of the HVFC Soccer Club and has been involved with Junior Achievement of Tri-Cities, the Kingsport Rotary-Sunshine Club, and is a member of First Presbyterian Church. He and his wife Tonya reside in Kingsport and have two children, Lauren and Lindsey.

Richard Whitley, CIC is a principal agent with McDaniel-Whitley in Memphis and serves as Secretary. He previously served as Director of Region I. He is a native of Covington and earned his BBA from Ole Miss in 1989. After working in banking, he entered the insurance industry in 1997. He credits his time as a commercial loan officer with giving him immense insight into owning a business. Additional professional education for Richard includes earning his CIC designation in 2000. Organizations he has previously been active with include the Insurors of Memphis, Collierville Rotary Club, West Tennessee Chapter of the Associated Builders and Contractors and Construction Financial Management Association. Richard is a twenty-five year volunteer for the FedEx St. Jude Invitational, Memphis’s PGA Tour tournament. He and his wife Michelle have been married for over 20 years and have two daughters, Caroline and Emmy.

Kevin Ownby is a co-owner of Ownby Insurance Service, Inc., in Sevierville and currently serves as Secretary. A 1992 graduate of Sevier County High School, Kevin went on to obtain his Bachelor degree in Finance from the University of Tennessee in 1997. He has been with the family agency for over 25 years, where he is now a thirdgeneration owner. He previously served on the Board two terms as Young Agent Chair, Director of Region III and Region III Vice President and is currently on the Insurors of Tennessee Government Relations Committee. He also serves on the Big I National Health Care Task Force committee. In addition to his service to the Big I on both the state and national level, Kevin also volunteers on the Board for the Boys and Girls Club of the Smoky Mountains where he has served as President and chairman of the One Campaign for the Boys and Girls Club’s annual fundraising efforts. He also serves as the state treasurer of the Boys and Girls Club of Tennessee. He currently lives in Seymour with his wife Brooke and their children Kendall and Braden.

Cy Young is a principal agent at both Young-Hughes Insurance and Haven Insurance Partners and serves as Director of Region I. Cy grew up in Alamo, TN, where he had been working in the Insurance industry and serving the community since graduating from Mississippi State in 2004. Having worked in the Insurance industry for over 15 years, Cy understands the need for an agency that is focused, forward-thinking, and always puts the client first. His experience as an independent agent continues to grow knowledge and skills to break the mold of traditional agencies and best serve the community. Cy is married to Jordan Leigh, and they have one daughter, Eliza, and a mini golden doodle, Stella. This State fan has converted his University of Mississippi Rebel wife, and together they enjoy cheering on the Bulldogs with their young daughter. In his free time Cy enjoys spending time with his family, grilling out with friends or on the golf course.

Eric Collison, CIC, CRM is a vice president for Kemmons Wilson Insurance Group in Memphis and serves as a Director of Region I. He joined the agency in July 2015 as the insurance sales manager and is currently focused on the Hospitality Program development throughout the country. Eric went to KWIG from GCM Insurance and before that 8 years at Liberty Mutual working throughout the southeast in commercial sales and personal lines sales management. His duties include development and mentoring of the sales force, marketing campaigns and initiatives, developing and fostering carrier relationships, and identifying new profitable areas for growth within the agency. He is a graduate of Mississippi State University and earned his Certified Insurance Counselor designation (CIC) in 2008. He enjoys golfing, hunting, and attending sporting events. Eric grew up in Starkville, Mississippi. After living in several cities throughout the southeast he moved back to the Memphis area with his wife Rivers and their three daughters.

Pam Lofton-Wells is the owner of Lofton-Wells Insurance in Memphis. She earned a degree in Risk Management from the University of Memphis. She began her insurance career working with her father, Harry Lofton, starting an agency in their kitchen in 1982. Pam started her own agency in 1998 and helped build both businesses to what they are today merging the agencies when her father retired in 2019. Pam has served on the board for Mi Techo Inc., a nonprofit company that teaches about home ownership and guides individuals through purchase and the Crohn's and Colitis Foundation. She is passionate about building strong relationships with other female agents, mentoring to help them better their businesses. Before becoming an independent agent, Pam was a captive agent for Nationwide, winning six Nationwide’s Conference of Champions and was a four-time winner for Life University. Pam is a part of the IAOA and is a Dave Ramsey ELP. She resides in Memphis with her husband, Michael, who also works for the agency. They have two daughters, Lindsey and Kelsi. Kelsi has become a 3rd generation agent continuing the family legacy while working for Nationwide.

Paul Steele, CIC, CRM is the president of Martin & Zerfoss in Nashville and services as Director of Region II. Born and raised in Nashville, he has been in the insurance business with the agency since 2005. He is a past Young Agent Director and a past Insurers of Nashville President. Paul is a graduate of Vanderbilt University. He is married to Jenny and they have three daughters, Sophie (13), Ella (12) and Helen (8). His passions are long walks on West End, his family, Vandy and craft beer.

Chip Piper is a vice president for Powell & Meadows and serves as a Director of Region I. Chip started working at Powell & Meadows after graduating from the University of Tennessee-Knoxville in 2009. He has enjoyed working with and learning from his father Phillip Piper. In 2017, Chip became Vice President and Minority Partner at the agency. Chip enjoys his job for many reasons but mainly because the insurance industry is constantly evolving which presents new opportunities and challenges. He enjoys finding the best solution for each customer's situation and helping them grow their business or protect their family. Chip and Phillip look to continue Powell & Meadows 127 year history well into the future. Chip is married to Stefani Piper and they have twins, Ella Lee and Cohen.

Cameron Winterburn is a principal of Winterburn & Associates Insurance Agency located in Pulaski, Tennessee. Cameron is graduate of the University of Tennessee at Martin in 2010 where he earned a BSBA degree in Business Administration and Finance. He has served on the Board of Directors of the Giles County Chamber of Commerce and is a member of the GCHS Booster Club. He and his wife, Katie, have been married 10 years and have two children, Ledger and Evelyn. Outside of work he loves to spend his time on the family cattle farm in Giles county.

Bill Oldham, CIC is an owner and principal of Oldham and Cox Insurance in Knoxville and serves as a Director of Region III. He has been in the insurance industry for 23 years. After graduating from the University of Tennessee at Knoxville, Bill Oldham started his career at Travelers Insurance, then shortly after became the owner of Oldham and Cox Insurance, LLC. He is a previous member of the Penn National Insurance Agents Advisory Board, Grange Insurance Advisory Board, and the PIA of Tennessee Board. In 2015, his agency merged with Steve Cox Insurance Agency to form the current agency. He is a member of the Kiwanis Club of Knoxville and attends Cedar Springs Presbyterian Church. He and his wife, Amee, have been married for 24 years and have a daughter, Natalee. He loves the outdoors, whether it is water skiing, mountain biking or deep sea fishing. He is an avid runner and has completed four marathons – Chicago, Marine Corps, New York and Knoxville, as well as several half marathons.

Tim Goss, CIC is the president of Goss Insurance Agency in Chattanooga, and serves as a Director of Region II. Tim is a seasoned insurance professional with over 40 years of industry experience. He holds a CIC designation and is both president and founder of Goss Insurance Agency, established in 1985. Tim resides in Hixson but can often be found cycling on the roads in Chattanooga or traveling to Mexico with his wife Krista for mission work with villages in the Yucatan Peninsula.

Josh Gibbons is the President of Watauga Insurance, Inc. and serves as a Director of Region III. He is a past Young Agent Chair and past Region III Director. Josh began his insurance career as an underwriter for the Cincinnati Insurance Companies and has been in the family agency for over 20 years. He received his Bachelors in Business Administration from the University of Kentucky and is proud to be a part of the Big Blue Nation. Josh has been married to his lovely wife and better half, Lisa, for 23 years and they have 3 amazing children, Marisa, Grant and Corinne. When he’s not spending time with family, Josh is involved in his hometown community of Johnson City. He is Past President and currently serves on the Board of the Johnson City/Washington County Boys & Girls Club. On the weekends, Josh enjoys English Premier League football, working in the yard, and playing golf on Sunday evenings.

John Brock, CAWC is a partner at Brock Insurance Agency in Chattanooga TN, Rossville GA, and serves as Young Agent Director. Receiving his degree in Risk Management & Insurance from The University of Mississippi in 2013, John specializes in construction, real estate, manufacturing, and nonprofits. With a passion for both insurance and community, he’s involved in the Association of General Contractors (Building Leaders of Chattanooga) as a board member, alumni council member at The McCallie School, and active among other associations in his area. He and his wife Kirby live in Chattanooga’s Southside. If you ever need a good tour guide... they’re your people!

Norfleet Anthony is the president of S.N. Anthony, Inc. in Ripley and serves as President. Born and raised in Ripley, after high school he attended the University of Tennessee. He began his insurance career by joining the family agency in 1982. He furthered his industry education by attending the Allstate, Travelers and USF&G producer schools. He formerly served on our Board as a Vice President of Region I and before that, Director of Region I. In addition to his service with Insurors, Norfleet is a member and lay leader of First United Methodist Church Ripley, a District Trustee for the Mississippi River District of the United Methodist Church, Co-Chair of the Pension & Benefits Board for the Memphis Conference of the United Methodist Church and Member and Past President of the Ripley Rotary Club. He and his wife Amy have four children, Sy Anthony, Katherine Anthony Leake, Rachel Harpole and Elizabeth Harpole. Norfleet also has two grandsons, Jackson Henry Leake and Hudson Franklin Leake. u