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YOUNG PROFESSIONALS
A Passion for Communication By Meaghan Branham
nglish music composer John Powell once said, “Communication works for those who work at it.” Powell’s words ring true still, but with so many other things on the to-do list, busy CEOs often find that perfecting communication takes a back seat. Junior Smizmaul, founder and CEO of Voxtell, knows the high cost in the long run of cutting corners on communication, especially in a year when remote work and telecommuting are part of the new normal. With Voxtell, he has created a business phone service and resource center that lives up to its ideals of what communication should be: simple, powerful and reliable. Growing up in Brazil, Smizmaul had two dreams for his future. The first: to be a professional surfer. “Once I realized that it probably wasn’t going to happen,” Smizmaul laughed, “I moved to option 2: starting my own business.” He moved from Brazil to the United States to attend the University of Central Florida (UCF), where his studies of both business and English merged to create a passion for empowering communication. “I’d always been interested in technology my whole life, so I started by working for a telecommunications company,” he said. “While I was there, I heard the same complaint every day: The customer service was always terrible, and the company treated its clients like a number.” So he created his own company, and he has grown Voxtell into a recognizable name, helping thousands of clients manage communication within their teams and with their clients, all while offering personalized services, products and support. Voxtell’s product offerings range from service business phone services and a cloud contact center to virtual fax, managed IT solutions and video meeting platforms. Both at work and away from it, Smizmaul knows that communicating clearly with others requires first getting to know yourself well, and he spends his time doing just that by meditating, working out, learning new things and spending time with the most important people in his life. But it’s ultimately his daughter he credits with keeping him focused on being the best he can be: “Making sure she has a smile on her face before bed is what matters every day.” P
34 | OCTOBER 2020 | i4Biz.com
JUNIOR SMIZMAUL Founder and CEO Voxtell
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I wanted to help the small business that wanted the quality service of a corporation, but without the corporation price. — Junior Smizmaul
