HSS Patient Information Guide

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Your Hospital Stay Room allocation and private room request No matter your location after surgery you will be receiving the finest quality care. The PACU is specially designed to monitor your progress after surgery until you transfer to a room. At the appropriate time, the staff in the PACU will transfer you to a patient room. Please note that while you may have requested a private room, we have only a limited number available, and requesting a room does not guarantee that you will receive one. We apologize for any disappointment. We will do our best to accommodate your request.

Television and telephone services Television and telephone services are available in your room for an additional fee. Once you are in your room you may call x1442 from an internal phone for assistance. Patients can make telephone calls to the following area codes without third-party billing: 212, 347, 516, 63l, 646, 718, and 917.

Internet The Hospital provides free wireless Internet access available in all patient rooms and family waiting areas. However, the Hospital does not provide patients or visitors with access to desktop computers or laptops and the Hospital does not take responsibility for computers that patients and visitors bring to the Hospital. The Hospital asks patients and visitors

who wish to take advantage of the Hospital’s free wireless Internet access to please plan ahead. Patients may want to ask a family member or friend to oversee responsibility for personal laptops during their stay.

Inpatient Rehabilitation Rehabilitation after your surgery is an important part of your recovery. Early mobilization is important to regain your normal activities of daily living. Our Inpatient Rehabilitation team of physical and occupational therapists provides expert care during your hospital stay. If ordered by your physician, your rehabilitation will begin the day of or the day following your surgery. Your therapist will review your post-operative rehab instructions with you based on your surgeon’s recommendations.

Private Duty Nursing For added comfort and convenience, you may elect to supplement our excellent nursing staff with a private duty nurse. This can be arranged through the Private Duty Nursing Office and is based on availability. The service is available 7 days a week, 24 hours a day. For more details and a full list of private caregivers available and their costs, please call 212.774.7187 Monday – Sunday, 7:00 am – 11:00 pm. Note: If you have arranged for a private duty nurse, a call will be made to the agency as soon as we know when you will be transferred to your inpatient room.

Nellie Tyler – Knee Replacement Successful knee replacement surgery at HSS in 1996 has kept Nellie Tyler living a normal, active life and, as she says, “doing what I have to do.” Ms. Tyler gets out as often as possible and sometimes returns to HSS for check ups.


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HSS Patient Information Guide by Hospital for Special Surgery - Issuu