032_PMM_DEC23_Layout 1 30/10/2023 10:47 Page 32
ADVERTORIAL
INSIDE INTELLIGENCE SIGN UP FOR A FREE TRIAL AT WWW.RDR.LINK/ABD010
Providing safe, accurate vehicle repairs and getting customers back on the road quickly means starting with the right tools: ALLDATA Repair offers exactly that by providing up-to-date OEM mechanical/body repair information and procedures for 91,950 unique vehicle combinations – more than 95 per cent of all vehicles on the road today. The portal comprises of six million technical drawings and wiring diagrams, including electrical connector views, which are available in five languages. To show how ALLDATA Repair can be used in the real world, let’s look at a recent case the team has dealt with.
2019 MY PEUGEOT 208 1.2I he team at the ALLDATA Repair Info Centre Service was recently presented with an issue on a 2019 MY Peugeot 208 1.2i. The vehicle owner had been experiencing, what they described, a “dull knocking noise” coming from the front of the vehicle. Bizarrely, though, the motorist would only hear it during warm weather and when the vehicle was at idle. This made the problem difficult to pinpoint and diagnose, making the conversation between technician and customer awkward, potentially.
T
Solution
ALLDATA PARTNERS WITH SCHAEFFLER REPXPERT, a digital platform and community developed by Schaeffler, is dedicated to supporting automotive professionals with product and technical material; therefore, its collaboration with ALLDATA Europe, a provider of genuine OE repair and maintenance information, is a perfect fit. REPXPERT members in the UK can access this invaluable resource by simply clicking on the ALLDATA Repair banner within the REPXPERT web portal. This will transport them to a new landing page where they can request a two-week free trial. This period will grant them unrestricted access to original repair and collision information for 36 VMs, all of which have licensing agreements with ALLDATA Europe.
32 DECEMBER 2023 PMM
Thankfully, the ALLDATA Repair Info Centre Service experts were able to come to the workshop’s rescue. They had been presented with this issue before and managed to get to the bottom of the problem quickly. The cause of the knocking noise was due to internal damage within the vehicle’s front right-hand engine mounting. To rectify, simply, the technician needed to replace the broken mounting, being careful to use the correct VIN number to ensure the correct, modified engine mounting was supplied. Once the part arrived, to complete a professional and accurate repair, the technician required a specific torque of 6daNM – information available, of course, on ALLDATA Repair! Mercifully, this intervention from the ALLDATA Repair Info Centre Service meant the technician was able to conduct the work and hand the keys back to a relieved and happy customer – no more knocking noises heard!