GTN August 2021 - Garden Trade News, UK

Page 8

Interview with our customers – service level agreements, availability, transparency, strong communication and marketing excellence. If we do all this right, I’m sure we’ll create successful business. “In terms of our offer, we are looking to move the category forward – you have to keep evolving and innovating. There have been many changes in the market over the past few years – with new gardeners coming on board through lockdown and many of the new homes being built having much smaller gardens. Online Keeping it in the family. Children Cally, Kelsey suppliers continue to be a threat to and Owen Harker all join garden centres too, especially when it Antony in the new Altico comes to aggregates, but the pandemic business. has resulted in most garden centres either in this category – location the business, with a wealth of experience under having their own online offer or moving is everything and you have their belts in our core markets. towards one. We have no interest in competing to be good at logistics. “Having had the benefit of seeing both online and won’t be retaining the existing website “We are setting ourselves sides of the coin during my many years in offer Stone & Garden have today. Instead, we are up for very high service levels. A big part of our garden centres, and as a major supplier, I can looking forwards to directly supporting garden remit is about having the stock available on the see the opportunities ahead as well as the centre retailers in this area - both at store level ground and ensuring customers have stock potential pitfalls to watch out for. My role is and via their online developments.” delivered in the same week. More really, therefore, is to inspire Talking of Altico’s location, Antony adds, “One about this will be revealed at Glee and support the team to take The best of the main reasons for buying this new company but with Altico we are doing in 6 responsibility for creating results happen Altico’s future. Better said, to is the infrastructure it gives us and it’s proximity. months what we did in 12 years Situated near junction 4 of the M18, on the edge previously. Whilst it’s too early to when we work me, it’s their business to shape, of Doncaster, Altico has a large site, right in the announce specifics, I can tell you but we all understand that the together to middle of the core decorative aggregate country. that we’re building a superb Altico best results happen when we Transport and logistics play such an important role team, who each bring credibility to achieve them. work together to achieve them.”

Starting as they mean to go on. The Altico team are busy preparing for their launch at Glee.

8 August 2021