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The Growing Accessibility of Large-Scale Video Walls PHOTO: NANOLUMENS
8 industry insiders 24 Executive Q&A
Chuck Collins of Digital Projection talks about the importance of loving what you do.
28 The Way They See It
The real-life ear doctor of ‘A Star is Born’— William Slattery—talks new approaches to maintaining your hearing and more.
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Jay B. Myers takes us down the emotional road to selling his business.
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CON TENTS
PEOPLE 28 A STAR IS BORN DOC SHARES EAR ADVICE FOR AUDIO PROS When Bradley Cooper directed the recent remake of A Star Is Born, he hired William Slattery to play a
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hearing specialist. The role wasn’t much of a stretch because Slattery is in fact the actor’s real-life ear doctor. In this article, Slattery shares new approaches for AV pros to maintain their hearing. By Clive Young
SNAPSHOTS 42 ROAD TO REBIRTH Shiloh Road Church of Christ emphasizes parishioners and not property. The phrase “A church isn’t a building, it’s the people” is featured prominently on its website. But the needs of the building were recently addressed when the organization decided to remodel its sanctuary. By Megan A. Dutta
TECHNOLOGY 43 THE GROWING ACCESSIBILITY OF LARGE-SCALE VIDEO WALLS Manufacturers of large video walls are focused on improving pixel pitch, bezel size, and screen size—as well as screen movement, video capabilities, longterm performance factors, and customer service to meet integrator needs and defy viewer expectations. By Llanor Alleyne
46 OPENING THE CURTAIN Cabling and power may be the backbone of every project, but, as with many of the important things in life, these sometimes unglamorous pieces are often invisible to the end user. By Mary Bakija
FEATURES
34 | ACTIVE EDUCATION
VIEWPOINT
Beyond the glow of the large-format digital displays that replaced whiteboards and projectors in many learning environments, something even bigger is brewing. A new trend in education is starting to change that paradigm, and alter AV requirements in the process. By Jim Beaugez
58 LETTING MY BABY GO One of the most difficult decisions small business owners have to make is deciding when to sell—or not sell—their businesses. Jay B. Myers, who recently sold his company to AVI-SPL, shares his key takeaways from the transaction. By Jay B. Myers
36 | DSE 2019 PREVIEW
The industry is turning its focus to Digital Signage Expo (DSE), a comprehensive international event dedicated to digital signage solutions from retail to entertainment and beyond, and SCN has the inside scoop on the trends and products that will dominate the show floor. By Megan A. Dutta
DEPARTMENTS ASSOCIATION NEWS............................................. 22 PEOPLE NEWS......................................................... 30 PRODUCTS............................................................... 48
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Vol. 26 No. 3 March 2019 Systems Contractor News (ISSN 1078-4993) is published monthly by Future US, Inc., 11 West 42nd Street, 15th Floor, New York, NY 10036-8002. Periodical postage paid at New York, NY and additional mailing offices. POSTMASTER: send address changes to: SYSTEMS CONTRACTOR NEWS, P.O. Box 1051, Lowell, MA 01853. Subscription rates are US: 1 yr $59, 2 yr $105; Canada: 1 yr $109, 2 yr $205, Foreign: 1 yr $169, 2 yr $325; Single copy price $10. Subscribe online at www.MySCNews.com. Please allow 6-8 weeks for address changes to take effect. ©Copyright 2019 by Future US, Inc. PRINTED IN U.S.A.
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MARCH 2019 VOL . 26 NO. 3
A Piece of the Puzzle
Megan A. Dutta
Follow Me Online megan.dutta@futurenet.com facebook.com/ systemscontractor twitter.com/scnmag twitter.com/meganadutta @scnmagazine
even be able to stand without the mount carefully holding them up. Much like the products, people in this industry also need to work together to create the full picture. Content creators partner with integrators and, together, they merge art and technology to create a stunning experience for end users. To learn more about how integrators can work with creators, turn to page 36 and read our DSE 2019 preview.
Do you remember HiPhi’s YouTube hit from Digital Signage Expo (DSE) 2013? “Everywhere I Look Now (Digital Signage!!!)” has been stuck in my head for the last five years. It fades away from my memory and then something sparks a reminder of it, and I’m singing the song for the next two weeks. In all of pro AV, as with On my return trip from ISE, I had a digital signage, even the layover at London Heathrow. If you’ve tiniest piece matters when been there recently, you may know why completing the puzzle. I’ve been singing the digital signage song for the last two weeks. At the time Integrators need to work with HiPhi published the song, I don’t know manufacturers to learn about the that the lyrics were quite true, but today latest digital signage products and they certainly are. Literally everywhere fully understand their best-use cases. I look, whether it’s in a busy airport, Manufacturers even need to work with a sleek hotel lobby, or a trendy retail each other to ensure their innovations store, there’s digital signage. complement one another and can create Perhaps this is why I’m so excited for one heck of a full-service solution. DSE 2019. I get to see all of the pieces I, for one, am excited to see how of the digital signage puzzle in one all of the pieces of the puzzle come place, and learn how they all connect to together at DSE 2019 later this month. create a beautiful work of art. In all of I’m also excited to see the people pro AV, as with digital signage, even the come together at all of the events at tiniest piece matters when completing the show, including DSE’s annual prethe puzzle. The latest and greatest LED show party and the Women of Digital screens may get all the glory, but they Signage luncheon. I’ll be out and about wouldn’t be able to showcase highon the show floor, so if contrast, vivid images you see me, please say without the media Tweet Us player or cables hiding Are you excited for #DSE2019? hello and tell me your favorite pieces of the behind the wall; the Tell me why! digital signage puzzle! panels literally wouldn’t
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VP/Content Creation Anthony Savona Content Director Megan A. Dutta, megan.dutta@futurenet.com Content Managers Katie Makal, Jessika Walsten Contributors: Llanor Alleyne, Mary Bakija, Jim Beaugez, Jay B. Myers, Clive Young Managing Design Director Nicole Cobban Production Manager Fred Vega A DV E R T ISING SA L ES
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Martin Audio Upgrades South Beach Luxury Hotel Audio
miami beach, fl—Audio Video Lighting Innovations (AVLI) has upgraded the pool deck sound systems for two Miami Beach luxury hotels—the Mondrian South Beach and Shelborne South Beach— with Martin Audio CDD systems. At the Shelborne (pictured), the pool deck renovation involved an upgrade to replace a six-year-old audio system that had deteriorated because of the salt air from the oceanside location. The system consists of 14 CDD8-WRs mounted around a long rectangular pool, with cabanas on the north side and lounge chairs and a wall on the south side, with seven speakers per side that mirror each other across the pool deck.
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View them online at avnetwork.com/scn0319.
5. Former Harman Pro CTO Mark Ureda Joins Biamp 4. B iamp Crowd Mics Turn Smartphones into Microphones 3. Seizing the Opportunity 2. C restron Launches New Video Codec for DM NVX Line 1. I nside Panduit’s Acquisition of Atlona: ‘It’s All Positive’
Blog bits Now on avnetwork.com By Jeff Day So much time is spent educating hiring managers about how to both hire and fire employees based on culture; this discipline, when mastered, yields incredible results. I emphatically agree with the notion of turning the tables and building on that theme. Culture matters, culture trumps, culture is the difference. I can’t say enough about culture!
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Now on residentialsystems.com By Heather L. Sidorowicz As I begin to look for articles about the truth of internet speed tests in the home, I’m bombarded with paid advertising and unable to find the truth of the subject. How many times has someone shared an article on social media they not only didn’t read, they also ignored its source? Sure, we can just as easily blame social media, but it is our current internet design that lies at the heart of the issue. Google, are you listening?
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Now on Installation-International.com By Rob Lane Brick-and-mortar retailers need to come to terms with a revolutionary change in retailing: hybrid, or omnichannel, retail. Combining the physical shopping experience with that of the online one, this retail revolution looks to create a seamless experience across all retail platforms, offering an opportunity for the High Street to remain relevant and fight off the siege.
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news AVIXA and Future to Produce New Pre-InfoComm Magazine AVIXA, producer of InfoComm, and Future U.S., publisher of the InfoComm Show Daily as well as Systems Contractor News and AV Technology, are creating a new joint publication called Xperience. The magazine will cover the forward-thinking people and sessions appearing at InfoComm 2019 in Orlando, FL, on June 8-14, and will showcase some of category-defining technology solutions on display. More than a show preview, Xperience will present a roadmap of the trends and technologies shaping the industry in the near future—including 8K, artificial intelligence and machine learning, 5G, AV over IP, and much more—all supported with an outlook for the global pro AV industry from AVIXA’s Market Intelligence team. In addition to expert analysis from industry leaders, Xperience will showcase the business benefits of AV solutions, with stories about how Google scales its enterprise AV; how Expedia’s HomeAway turns corporate meetings into events; and real-world solutions in retail, hospitality, and venues. “Throughout the year, AVIXA is committed to helping grow
GreatAmerica and Corporate Sales Coaches to Offer AVaaS Sales Training GreatAmerica Financial Services and Corporate Sales Coaches have partnered on a sales training program that will help AV systems integrators sell comprehensive solutions on an AV as a Service (AVaaS) model. The AVaaS model benefits consumers by offering greater flexibility as equipment technologies evolve. “By combining the GreatAmerica selling structure with our training, this course will transform the sales process in the AV industry,” said Bob Lobascio, partner at Corporate Sales Coaches. “Our customer-focused selling formula and the GreatAmerica model will provide a path for integrators to generate higher margins and recurring revenue—two key aspects of the business model transformation that NSCA has defined as a top priority for our industry.” Part of the training will include the GreatAmerica AVaaS AV AMP rental program, which is designed to help systems integrators bundle their maintenance and managed services into a monthly payment with an equipment rental. This approach, paired with an in-depth sales curriculum from Corporate Sales Coaches, is intended to help AV sales reps position, pitch, and close AVaaS sales. The GreatAmerica AVaaS offering—AV AMP—is available for select systems integrators making the transition to a service model; the sales training can be accessed with an engagement with Corporate Sales Coaches.
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awareness of the ways organizations benefit from audiovisual technologies, and to keeping the industry informed of trends in the market,” said Brad Grimes, AVIXA senior director of communications. “And every year, the InfoComm show is a physical manifestation of all the innovation, opportunity, and collaboration that characterizes the AV industry. Along with Future, we want to make Xperience reflective of our mission to create a hub for the industry and act as a catalyst for market growth.” “Every InfoComm is a defining moment for the industry,” added Adam Goldstein, vice president/ market expert, Future U.S. “Xperience will provide a snapshot and lasting record of where the market stands and demonstrate where it is going, and it will give professionals a sneak preview of what attendance at InfoComm can do for them. This is an excellent opportunity to tease your new products and demonstrate your industry leadership.” Xperience will be delivered to AVIXA and Future U.S.’s combined lists of 100,000+ AV integrators, consultants, content creators, and end users in hospitality, retail, corporate enterprise, and higher education as they are making their InfoComm 2019 plans. For information about advertising in the inaugural edition, contact Adam Goldstein at adam.goldstein@futurenet.com.
Almo Introduces the E4 Experience
Almo Professional A/V is introducing the 2019 E4 Experience, a rebranded, expanded version of its E4 AV Tour in Chicago on March 12. Almo is continuing its education partnership with AVIXA by offering courses worth CTS Renewal Units (RUs), and bringing new certification opportunities with the SDVoE Alliance and the Digital Signage Federation to E4 Experience attendees. Almo is also adding an E4 Concierge service to plan a customized experience based on attendee needs and interests. “The E4 Experience is so much more than an event—it’s an invaluable full-day encounter that enables resellers, integrators, and end users to truly deepen their AV knowledge and ultimately change the trajectory of their AV careers,” said Melody Craigmyle, vice president of marketing and communications, Almo Corporation. “Over the last 10 years, we’ve grown the E4 platform into an experience that our partners rely on to connect, learn, and grow— especially if they don’t have the opportunity to travel to industry trade shows,” Craigmyle added. “They know that the investment of one day at E4 will give them the certifications, AVIXA renewal units, exposure to the newest technologies, and other information they are looking for to advance in their AV professions.” Registration is now open for the Chicago event: https://www. e4experience.com/chicago19/. Additional events include Southern California on April 5, NYC Metro on Sept. 25, and Atlanta on Oct. 15.
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BY MARG OT D O U AIH Y
Integrated Systems Europe (ISE) has established itself as the premier launch pad of professional audiovisual technologies. ISE is a titan of tech; more than 80,000 technologists attended the show from around the globe. Amid the high-lumen output and high-decibel chatter at the RAI Amsterdam was a clear refrain: move more AV over IP. Dante Does Video Audinate had the biggest story at ISE. The market dominance of Dante’s networked audio solutions—with more than 1,600 enabled products— naturally prompted the question, When will Dante do video? Thanks to the Dante AV module, audio and video channels can now be individually routable using Dante Controller software. Farewell, matrix switches. Users can send audio channels to any Dante-enabled products currently available while sending video to any Dante AV-enabled screen. The hardware solution facilitates the interfacing of audio and video with a 1 Gbps network, delivered as a compact, castellated circuit board. What impressed me is that the Dante AV Module is codec-agnostic, allowing manufacturers to utilize the 1 Gbps codec of their choice. Dante is still a proprietary standard, however, and licensing fees will apply. Two Years of SDVoE ISE 2019 marked the second anniversary of the Software-Defined Video over Ethernet Alliance. With more than 150 interoperable products, SDVoE is supporting more deployments of video over IP. Founding members of the SDVoE Alliance, a nonprofit consortium, are Semtech, Aquantia, Christie Digital, NETGEAR, Sony, and ZeeVee. SDVoE is built around the AptoVision proprietary chipset, but there
is no licensing fee. SDVoE is planted firmly in the 10 Gbps camp, suggesting that 10 Gbps makes the most sense when all costs, including switchers and endpoints, are considered. Avnu Milan: Open Standard, IEEE Members of the Avnu Alliance Thanks to the Dante AV module, audio celebrated the Milan protocol and video channels are now individually in Amsterdam. Milan supports routable using Dante Controller software. interoperability at the application layer and combines the time sync and deterministic benefits of the AVB open standard with pro AV market-defined device requirements at both the network and the application layer. Members and adopters of the licensing-free AVB point to its place with the IEEE network/IT industry as a way to ensure its long-term relevance. Avnu members also shared Milan news. L-Acoustics has published an open source, free-to-use AVDECC Library that is fully Milan compatible with the Milan Discovery, Connection & Control Specification for Listeners & Talkers. This open-source library offers a set of tools for controlling AVB and Milan devices using the AVDECC (IEEE1722.1) protocol and meets Avnu Milan specifications. Dante AV, Avnu Milan, and SDVoE are three distinct platforms promising to take AV over IP into the next stage of a more “interoperable” union. All three are investing heavily in education, outreach, and building their unique communities. Margot Douaihy is a writer, storyteller, and editor-at-large of AV Technology.
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news kuala lumpur, malaysia—Suria
KLCC Shopping Mall is an impressive sixstory shopping experience located at the foot of the famous Petronas Twin Towers in the Kuala Lumpur city center. Recently added to this impressive list of attractions is what Nanolumens calls “the world’s largest double-sided LED display.” The installation features a 19-foot by 33.5-foot Nanolumens Performance Series 4.7mm double-sided display that rotates 359 degrees, uniquely showcasing many of the mall’s upscale consumer brands such as Gucci, Chanel, Calvin Klein, Christian Dior, Ralph Lauren, and Apple.
SophiaTX Launches Blockchain Academy Now open for applications, SophiaTX Blockchain Academy aims to provide business professionals with the right blockchain know-how to transform companies globally. SophiaTX was one of the first public blockchains with a real use in business and one of the first projects extending business applications with blockchain while ensuring data safety and security. The company focuses primarily on business solutions that can be enhanced by blockchain technology. By joining the SophiaTX Academy, participants will be able to explore clear-cut blockchain use cases and learn why blockchain technology offers greater efficiency and higher reliability of information in complex
supply chains. Students will also learn how to recognize new uses cases and operate this technology independently. “SophiaTX Academy will help inject business professionals with relevant ideas and blockchain know-how that they can take away and use to reshape business models worldwide,” said Jaroslav Kacina, CEO, SophiaTX. “Coming from many years of experience in large companies, we understand the business requirements. We don’t believe in blockchain because of blockchain, but because we know business can benefit greatly from solutions and efficiency created using this technology.” To learn more about SophiaTX Blockchain Academy, visit https:// academy.sophiatx.com.
Inside Panduit’s Acquisition of Atlona: ‘It’s All Positive’ BY MAT T PRU Z N IC K
Global network infrastructure and industrial wiring solutions company Panduit has completed its acquisition of audiovisual systems provider Atlona. According to both companies, the deal was a strategic one with clear benefits for each side. “It’s a tremendous opportunity for us that has us really excited,” said Tom Kelly, Panduit’s vice president of enterprise business. Panduit has a deep expertise in passive Layer-1 solutions, he said, but its customers had been asking about active components and conference room solutions. “This really allows us to completely have those conversations now, and working with Atlona and having a solution offering that covers the full spectrum of pro AV concerns in the commercial space, we can facilitate those conversations, pass leads through to our partner community, and deliver a global solution that we really were not able to before.” For Ilya Khayn, co-founder and CEO of Atlona, it’s business as usual—but better. “The beauty of the partnership is it allows Atlona to continue to drive our objectives and the strategy we’ve had over the past 15 years,” he said. “The one big advantage is we will now be able to offer a lot more benefits to our customers by generating a lot more demand out in the field. By leveraging all the resources and the global infrastructure available with Panduit—whether it’s global experience centers, warehouses, service centers, salespeople, sales engineers, tech support, and all other aspects—we’ll be able to offer a higher level of service to our customers, stay even more focused on pro AV, continue to innovate, and continue to offer more solutions for our customers, integrators, and end users. It’s all positive across the board and we’re super excited about it.” Likewise, Kelly is optimistic about the benefits of leveraging Atlona’s solutions through Panduit’s established global channels. “People want to have a consistent, unified platform that all runs on Ethernet,” he said. “With Atlona’s AV over IP solution, we want to help train those partners and ensure that the end users get the consistent, reliable solution they’re after, and that they can get it all over the world and in a timely fashion through our distribution network.” According to Khayn and Garth Lobban, Atlona’s director of marketing,
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Marc Naese, Panduit SVP Network Infrastructure Business; Dennis Renaud, Panduit CEO; Ilya Khayn, Atlona CEO and co-founder; Michael Khain, Atlona VP Product Development/Engineering and co-founder.
nothing about the company’s structure or personnel will change as a result of the acquisition. “Atlona is staying in place and will continue to operate in San Jose, and with the same sales team out in the field and same global operations,” Lobban said. “It’s just an opportunity to expand.” Khayn said that following Atlona’s internal announcement of the deal on Jan. 15, there was a “very positive spirit across the board.” Kelly stressed that Panduit is a “very strategic buyer” and that the acquisition—which was the result of two years of discussions between the companies—only went through after a careful evaluation of the synergistic natures of their business philosophies. “We got a sense of the culture that Atlona had, and how similar it was to the Panduit culture— focused on innovation, focused on trying to simplify complicated problems that our customers have, and an interest in growing through more complete solutions,” Kelly said. “All of these things gathered steam and helped the case for a very strategic acquisition where we could grow together and have Atlona operate as a standalone business unit inside Panduit’s enterprise business, and really capitalize on all the great investments they’ve made over a number of years.” “Every piece of the company is important: people, culture, market share, brand. Everything comes together, and we’ll continue to focus on what we do well, and continue to stay focused on that area and innovate,” he concluded. “Customers will continue to get the same level of service, or better. With additional resources available, we can elevate things and go after larger projects and bring more business to our channel partners. It’s all positive.”
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news recently deployed more than 850 PanaCast-equipped Zoom Rooms in its offices worldwide to streamline its enterprise-scale video communications technology. The camera systems are being used to connect more than 18,000 Uber employees in hundreds of offices across the world. Altia Systems, manufacturer of the PanaCast 2 180-degree panoramic 4K camera system, worked closely with Ravi Sharma, the head of collaboration and AV services at Uber, and Uber’s technical team to deploy the innovative equipment and software as a part of Uber’s AV 2.0 initiative. Uber is also using PanaCast’s Intelligent Vision products, including Intelligent Zoom and PanaCast Vivid, to help enhance participants’ experience with autonomous intelligent technology.
VITEC Acquires T-21 Technologies VITEC has acquired T-21 Technologies, a provider of OTT streaming media solutions for media operations, broadcasters, and content owners worldwide. Kevin Ancelin, founder and CEO of T-21 Technologies, will join VITEC as vice president of worldwide broadcast sales. “The acquisition of T-21 brings Kevin’s 32-year industry experience and knowledge to VITEC as we expand our product and strategy focus on the broadcast market,” said Mark D’Addio, senior vice president, VITEC. “His expertise in product and market development will expedite our new product roadmap and sales efforts for leading broadcasters worldwide.” “I look forward to this new chapter and challenge in my career. VITEC’s technology and dedication to the IP video market is unmatched,” added Ancelin. “With VITEC’s GEN2+ innovation, the MGW Ace portable hardware encoder delivers no visible latency for the most sensitive video quality and low latency applications. As we develop our next generation of products and marketing, with a focus on broadcast applications, GEN2+ will further transform the contribution market.”
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AVI-SPL Launches Symphony as a Service AVI-SPL launched its Symphony as a Service (SYaaS) offering, providing an alternative consumption model for organizations to conduct proactive monitoring and management of their collaboration estate via Symphony. AVI-SPL has invested over 10 years of research and development labor in Symphony, transforming it into the cornerstone of the company’s managed services platform. The company says its newly launched SYaaS model will power self-performing organizations by enabling integrated collaboration workflows, providing a single-pane view into the supporting technology estate, and delivering real-time, actionable business intelligence around network performance, room utilization, device functionality, and usage trends. “Accountability for the meeting room has historically been compartmentalized between videoconferencing and audiovisual management applications,” said Tim Riek, senior vice president of services, AVI-SPL. “With Symphony now unbundled from the company’s managed services program and available on a subscription basis, AVI-SPL is unlocking the potential for all organizations to integrate a disparate application topology, have one lens into all deployed collaboration technologies, and enhance the return on its technology investment.” For more information on the AVI-SPL Symphony as a Service offering, visit www.avispl.com/symphony.
Kramer Control Programmer Certification Headed to Minneapolis Kramer is bringing its in-person Kramer Control Certification to the Minneapolis-St. Paul area on March 20. Held at the Courtyard Minneapolis St. Paul/ Roseville, the course will show participants how to configure and program a Kramer Control system—all in one day. “Kramer U.S. is excited to once again be conducting our training classes around the nation, on the latest solutions in our evergrowing product portfolio,” said Clint Hoffman, Kramer U.S. CEO. The training is free to attend, but space is limited. Kramer encourages integrators to register as soon as possible. Attendees are eligible to earn AVIXA RUs at the event. More information about the Minneapolis event and a full list of Kramer Academy training can be found at www.kramerav.com/us/academy/overview.
Anchor Audio Unveils New Brand Identity Anchor Audio has developed a new brand identity for the first time in more than 40 years. The new branding reflects the evolution of the organization, its products, and the AV industry itself; according to the company, the activity is part of an extensive branding initiative designed to carry the organization forward in better serving its channel partners and customers. The new brand identity launched last June in conjunction with the release of an entirely new product line, Series 2, the largest new product launch in the company’s history. Anchor Audio is placing an emphasis on the simplicity and reliability of its products, leading to the development of a new tagline: Superior Audio with Unmatched Simplicity and Reliability. “Not only did we want an overall updated look, we also wanted our personality as a company to be portrayed in our brand:
flowery branch, ga—Led by Pastor Jeff Crook, Christ Place Church has been serving the community since 1955 by providing a safe place for everyone to come together in worship. The church recently completed construction on its new sanctuary, which uses the latest technology to reach a growing congregation. Requiring a theatrical lighting design that could both foster an ideal worship environment and front light their highdefinition video monitors, the church worked with AVL integration specialists PRODUCTION/ co, which installed a lighting system that included PHX 250W LED profile luminaires from Altman Lighting. Since services began in the new 2,000-seat sanctuary, the congregation at Christ Place Church is experiencing a heightened worship environment. By deploying the latest entertainment technology, the venue has been able to develop a deeper connection with parishioners.
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transparent, honest, and, above all, simple and reliable,” said Bethany Dineen, director of marketing, Anchor Audio. “Our partners and customers will not only notice a complete update and easy-to-navigate redesign of our website, they’ll discover a consistent brand voice across all of our communications that captures the energetic and authentic culture of our company. Our rebranding efforts now accurately and positively represent the Anchor Audio promise: to provide superior audio with unmatched simplicity and reliability.” The top-to-bottom redesign of the Anchor Audio website—along with an updated company logo, graphic communications, and a new brand voice—were designed to optimize the customer experience and effectively represent Anchor Audio as a modern brand relevant to the specific markets it serves.
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news Sound recently completed the last phase of installation at Portland Center Stage (PCS), making it the first theater in town with an entirely Yamaha/NEXO-based audio system for both the main auditorium and building-wide paging system. The main auditorium boasts a NEXO M6 line array and LS18 subwoofer system with NEXO PS15R2 center speakers and a handful of NEXO ID24 multipurpose speakers. Customized iPad control with ProVisionaire Touch allows instant and intuitive patching and parameter changes to the more than 400 control options.
Stampede Receives Leyard and Planar Distribution Partner of the Year Award
Stampede is the recipient of the first-ever Distribution Partner of the Year Award presented by Leyard and Planar in recognition of outstanding sales achievement. “We are thrilled to announce Stampede as the Leyard and Planar Distribution Partner of the Year for 2018,” said Andrew Nix, director, channel partner group, Leyard and Planar. “Stampede is not only a wellregarded leader in the pro AV solutions industry, working in every major vertical market, but a valued partner to Leyard and Planar. Their collaboration with us, and their drive to meet the demands of their customers, has led to three consecutive years of incredible growth.” “We are honored be the first recipient of this award and I accept it on behalf of the entire Stampede sales, marketing, and operations teams, who make a full commitment each and every day to presenting the unique value proposition of Leyard and Planar solutions across all vertical markets,” added Stampede president and CEO Kevin Kelly. “It is their commitment and drive to succeed that has resulted in three consecutive years of outstanding sales achievement. We look forward to an equally successful year in 2019!”
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news Seizing the Opportunity Harman’s Mohit Parasher Talks the Reconstruction of Harman Pro BY MEG AN A. D U TTA
“Harman Pro Announces Workplace Consolidation” was the headline heard ‘round the pro AV world in September 2017. The announcement caused a bit of a panic for employees, integrators, and customers. “The changes we announced are the culmination of a transformation that the Professional Solutions Division has been undergoing for the last two years to better serve our customers, increase our competitiveness, and accelerate new product innovations,” David Glaubke, director of public relations, global professional solutions, Harman International, said at the time. The restructuring plan included new experience centers around the world and “Centers of Competency” around the U.S. to allow the company’s engineers to focus on critical product differentiations instead of requiring them to develop motors, mechanical structures, and other supporting elements. Over the last 18 months, Harman has delivered on its promises to create new products and places. SCN recently sat down with Mohit Parasher, Harman International’s EVP and president, professional solutions, at the company’s L.A. Experience Center to discuss the evolution of Harman Pro over the past 18 months. Acquisition “We went through a massive change last year, and I’m really glad,” said Parasher when asked about the state of Harman Pro in 2019. “Because, despite that change, we grew our revenue, we grew our profit, we grew order bookings, and so I think we saw really good growth despite all of the disruption.” The changes began—at least behind the scenes—when Samsung Electronics acquired Harman International for around $8 billion in November 2016, with the deal closing in mid-2017. Harman, Parasher said, was creating a lot of pieces of the pro AV puzzle—audio, video, control, and lighting—but was missing the display side of the business, which would bring everything together. The company found that missing piece with Samsung. “As things get connected, there is no better connectivity company than Samsung in the world. [Samsung has] billions of devices out there that are connected either to a network or to something else. That technology and expertise comes in handy for our pro side. The combination of audio, video, lighting, control, and displays is very powerful.” “We were very clear from day one. Samsung was very clear saying ‘This is a business we’re going to invest in and we’re going to grow.’ True to our word, as part of Samsung, we have invested in the business—time, energy, new hires, investing in experience centers,” added Parasher. “We have a plan and we continue to invest. We’re churning out products. We had a pretty decent year, despite all the change, launching some good products that were extremely well-received by the industry.” Creating the Right Environment Parasher acknowledged that change can be hard—and that he knows it was difficult for Harman employees, but he hopes that by setting a clear direction and vision for the company, the staff will continue to achieve company goals and enjoy working for the company. “I believe that a positive morale depends on if you’re doing something big and purposeful.” He said that first and foremost, companies need to have a well-defined purpose, followed by executing against that purpose and clearly identifying milestones. “As you keep delivering [on your purpose and milestone], it creates a positive morale.” One of the milestones in Harman’s journey was creating its Centers of Competency. Prior to the restructuring, the company’s audio brands were scattered around the country and, according to Parasher, were unable to leverage the full power of the combined brands because the brands were very siloed. “There was a huge potential to combine them
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Harman’s Mohit Parasher
all and put them in a platform [the Centers of Competency], where it is engineering—not only hardware, but more importantly, applications and software—sales and marketing, after-sales service, tech support, pre-sales,” he said. “We did that in a very fast-paced way. People call it a restructure; I call it ‘reconstruction.’” Part of the reconstruction includes ensuring employees have the tools they need to do their jobs. Parasher said they are investing in an “enormous amount” of cross training. “Peer-to-peer learning is much more important—especially on the engineering side—than anyone just sitting and teaching in the classroom. The peer-to-peer learning is the main reason why we consolidated our engineering centers. You’ve got to put the engineers under one roof, on one floor, because what happens when they meet at the proverbial water cooler is very, very important. That’s where the real learning happens, more than some guy teaching a master class on electronics.” Harman has created a large repository of its engineering knowledge— terabytes and terabytes, according to Parsher—on one platform where any of the company’s engineers can access anything, at any time, and learn from one another. “We created an environment for active learning, rather than just training, because training is one-way. But if you create the right environment, put people under one roof, create the infrastructure for them to easily access the information, we’re creating an environment for learning, which is much more impactful.” With the new centers and learning environment, Parasher believes the company is on its way to successfully managing change for its employees, for the present and the future. “So far, we have the right purpose, we have started on our journey, and we are right on target to achieve what we committed to as a team,” he said. “We believe we have an opportunity and a responsibility—as a team—to transform the pro AV industry. We have this portfolio of products, this great team, a great business channel, and a great owner—Samsung—who is willing to invest. There’s no excuse. It’s a responsibility to get in there and say ‘Okay, what do you think the industry should look like?’ and then we must drive toward that and take our steps one at a time, have our milestones laid out. We started that journey 12 to 18 months ago and I’m very pleased with where we are.” Looking Ahead Harman has noticed positive results from its reconstruction plan. “We are already seeing the positive impact from the restructuring we completed last year. In fact, 2018 was a record year for orders booked,” Parasher said. “This was driven by our highest-ever year of audio product sales, as well as record growth in sales outside of the U.S. In addition to this record setting revenue, we also drove strong growth in profitability.”
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news wokingham, england—Over
a dozen Christie Pandoras Box media servers were part of Lufthansa’s 100th anniversary celebration that also introduced a new logo for the airline. More than 3,000 attended the event at Frankfurt Airport and witnessed the famous yellow crane logo change to white with a blue circle around it. Christie Pandoras Box ensured a perfect feed for the projection mapping onto a Boeing 747-800, the first Lufthansa aircraft with the new design. The show and projected content were designed and produced by Stein Communication. The entire concept, consisting of the video mapping with corresponding light and sound effects, a 1,969-square-foot LED sky, soundscapes, and various interactive elements, made a big impact on the audience.
QSC and Audinate Partner on Technology Development
QSC and Audinate have partnered to develop crossplatform technology that will promote unique integrations between QSC solutions and Audinate licensed products. “QSC is committed to bridging the gap between disparate AV systems, peripherals, and protocols by providing an agnostic, openstandards approach to audio, video, and control,” said Trent Wagner, audio product manager, QSC. “By partnering directly with industry-leading manufacturers like Audinate, we are able to pursue unique solutions that will not only advance the capabilities of the QSC portfolio, but also push the entire industry toward providing more native interconnectivity options. Audinate has already been a tremendous partner for the Q-SYS Ecosystem, and we look forward to deepening our relationship over the coming months and years.” “Audinate and QSC have both been instrumental to the growth of AV networking over the last decade,” added Joshua Rush, senior vice president, marketing and products for Audinate. “We look forward to expanding our partnership by bringing the benefits of Dante to even more of the QSC product portfolio and customer base in exciting new ways.” The first round of co-developed solutions is scheduled for availability later this year.
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AVIXA’s latest Pro-AV Business Index shows pro AV sales bounced back at the start of the new year after a seasonal lull in the final months of 2018. The AV Sales (AVI-S) Index was 60.6 in January, up from December’s 58 but one point lower than January 2018. Any index above 50 indicates growth. “Consistent with last month’s results, we continue to find seasonality to be the primary driver of shifts in the AV Sales Index at this time,” said Sean Wargo, senior director of market intelligence for AVIXA. “Though we are one percentage point lower than the results at the same time last year, this can be viewed as essentially equivalent. Perhaps most important of all, pro AV remains in a growth mode month after month, revealing the strong sales pipelines enjoyed by most companies within the industry.” The U.S. job market experienced a second consecutive month of growth, with 304,000 jobs added in January, well over the expected 170,000, according to the U.S. Bureau of Labor Statistics. However, December’s growth was substantially revised from 312,000 jobs to a still solid 222,000. Unemployment increased one-tenth of 1 percent to 4.0 thanks to an influx of workers into the labor force. The AV Employment Index (AVI-E) jumped up to 62.7 in January from 55.6 in December. This is five points higher than January 2018. Index survey respondents continue to stress how difficult it is to find good workers. An AV end user in Asia Pacific commented that “the trained resource pool is weak. Hiring continues to be challenging.” AVIXA analysts say it’s unclear if the January
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growth is a function of newly qualified workers, lower standards, or inexplicable reasons. The Pro-AV Business Index report is derived from a monthly survey of the AVIXA AV Intelligence Panel (AVIP), a research community of industry members that tracks business trends in commercial AV. The report actually comprises two diffusion indexes: the AV Sales Index (AVI-S) and the AV Employment Index (AVI-E). In each case, an index above 50 indicates an increase in sales or employment activity. Visit www.avixa.org/AVindex to access the monthly Pro-AV Business Index reports and learn more about the methodology. For more information about joining the AV Intelligence Panel, visit www. avixa.org/AVIP.
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Pro AV Sales Bounce Back in the New Year
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news Digital-Native Students Drive Higher Ed to Invest in Tech
Women of Digital Signage Hosts Luncheon at DSE 2019
Nearly 40 percent of students report that pro AV technologies increase their engagement in the classroom, according to the new Market Opportunity Analysis Report (MOAR) focused on higher Women of Digital Signage is hosting a education, produced by AVIXA. To create vibrant learning environments, colleges and universities luncheon at Digital Signage Expo (DSE) are making large investments in AV technologies. The AVIXA report investigates the opportunities 2019. The organization will hold the event and challenges for pro AV providers working in higher education. on Thursday, March 28, at 12 p.m. “Education has long been a key market for pro AV providers, and for good reason,” said Sean “We’re very excited for our second Wargo, senior director of market intelligence, AVIXA. “In 2018, education generated $13.8 billion year as an organization,” said Andrea Varrone, DSCE, co-founder of the group in pro AV revenue globally, and is expected to grow at a CAGR of 5.2 percent through 2023, when it and show director for DSE. “During the will reach $18.1 billion, according to our Industry Outlook and Trend Analysis report. Today’s college event, our members will have a chance to students are true digital natives with high expectations for technology, and education institutions reconnect with old friends and form relaare tasked with delivering on those demands.” tionships with new members. We’ll also MOAR: Higher Education reports on students’ experience with technology in the classroom. be announcing the details of our mentorThe report also analyzes the feedback of purchasers of pro AV solutions at higher education ship program, which will allow women in institutions, as well as that of pro AV systems integrators that work in the market. the industry to foster new talent and creColleges and universities are investing in technology in part to better facilitate recruitment. ate new business opportunities with one Eighty-six percent of higher education institutions indicate they are planning to make capital another.” improvements to their classrooms or educational work spaces over the next two years, with 36 The luncheon is $25 for members and percent reporting significant increases in spend compared to the prior year. In terms of total capital $35 for non-members. For more information or to register, visit https://bit.ly/ expenditure, the average outlay planned for the current year is more than $766,000. Seventy-nine DSE2019WomenDS. percent of decision-maker respondents indicate that more than 10 percent of the overall project budget is allocated specifically to upgrade or install AV technologies or solutions in classrooms or work spaces. Among students who use or interact with specific AV technologies, two-thirds agree that video walls, wireless presentation systems, and interactive whiteboards enhance the learning experience most. At the same time, technologies such as security and surveillance, environmental, and control systems—technologies with which students are less likely to interact—tend to be perceived as less impactful. Four-fifths of AV integration firms work in education, driving nearly a quarter of their annual revenues—again highlighting the relative importance of the pro AV role in higher education. However, this may not be surprising, as the pro AV community is historically rooted in this market. While there is clearly ample opportunity for AV providers to work within the space, lack of familiarity with the category is the primary reason more integrators are not serving the market. Regardless, integrators appear to be aware of the growth potential, with 95 percent indicating plans to enter the market in the near future. For AV providers seeking relationships with higher education institutions, it’s easier to identify the key players here than in other industries. Higher education institutions tend to have more staff directly allocated to managing AV that other markets, which reflects their high degree of investment and commitment to AV technology. AV has been a part of the classroom experience for so long, higher education institutions have brought resources in-house to manage it. Nearly 50 percent of the higher education institutions surveyed report that internal technical/AV managers lead AV systems integration projects, and 15 percent report that the IT department does. MOAR: Education, the sixth in a series of AV market studies, is available for purchase at www.avixa.org/moar-education. AVIXA members are eligible for discounts.
NSCA Report Indicates Construction Growth Ahead NSCA’s Electronic Systems Outlook report has been updated for Winter 2018. It includes information based on actual data from January through November 2018, as well as forecasted information for 2019 and beyond. NSCA partners with FMI to provide this report, which offers the most recent, most relevant indicators of business opportunities for integrators. By tracking new construction starts and renovations across multiple markets—including healthcare, lodging, retail, education, house of worship, and more—NSCA pinpoints which verticals should do well in 2019 and years to come. Total U.S. construction spending put in place is expected to end up 5 percent higher in 2018 versus 2017. In 2019, the organization forecasts a 3 percent increase in total construction spending over 2018. “This report makes it easier for members to decide where to focus their efforts in specific regions of the country,” said NSCA executive director Chuck Wilson. “Primary growth segments in 2019 are expected to include corporate offices, education, government, and lodging—all with forecasted growth rates of 5 percent or more.” Most other segments are likely to grow (roughly with the rate of inflation) and are considered stable. The house of worship market is the only segment expected to decline in 2019. The Electronic Systems Outlook is free for NSCA members. For more information about the Electronic Systems Outlook Winter 2018 report, visit www.nsca.org or call 800-446-NSCA.
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Let’s Have Fun DIGITAL PROJECTION’S CHUCK COLLINS TALKS LOVING WHAT YOU DO SCN: What is your position, and what does it entail? What are your responsibilities? CHUCK COLLINS: I am the vice president of sales in North America. I manage our team of regional sales managers and manufacturer’s representatives in our commercial AV channel, as well as our residential channel. SCN: How long have you been at this position? CC: I have been with Digital Projection for 22 years, and I have been in my current position for about 12 years. I have been fortunate to work with a great group of professionals who make coming into work both rewarding and enjoyable. SCN: How has your background prepared you for your role? CC: I started my career as a commercial AV dealer salesperson, then as a regional manager for a manufacturer, and while I have never worked as a manufacturer’s representative, I have always admired them. Having worked in both worlds allows me to more effectively nurture and maintain key relationships that are beneficial for everyone involved.
SCN: What are your shortand long-term goals? CC: My short-term goal is to continue to have fun in everything I do. My longterm goals are to stay curious, continue to learn, and live with passion. On a more personal note, one of my long-term goals is to run a half marathon. SCN: What is the greatest challenge you face? CC: The greatest challenge I face today is conveying the unique value proposition of Digital Projection in a marketplace that is packed with great competitors.
Quick Bio Name: Chuck Collins Position: Vice President of Sales Company: Digital Projection Overtime: Collins is a fan of racing and loves to attend Formula 1 and IndyCar races.
“My long-term goals are to
SCN: Where do you see the stay curious, continue to projection market heading? learn, and live with passion.” CC: The professional audiovisual industry is always evolving, so there are always new things to learn. Digital Projection continues to push the boundaries of resolution and brightness with a concentration on size and price. Last year, for example, we introduced the first 8K DLP projector— and that was just one of many exciting developments in 2018. With so many companies innovating, I think the projection market will be alive and well for many, many years to come. SCN: Are there new initiatives we are likely to see from Digital Projection? CC: A couple of years ago Digital Projection introduced the Radiance Direct View LED product. Since then, we’ve been able to create some really amazing visual solutions in a wide variety of environments—and we will continue to expand on our success with those products. As far as projectors, you will see us expanding our product line at the lower end with more affordable base models. The higher end will include innovative products that feature new light sources, HFR, and HDR.
When he’s not working, Collins enjoys spending time with his beloved dog.
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SCN: How can systems contractors better position themselves to profit from products and/or services you have to offer? CC: One thing that really sets us apart is our Concierge Program, which can best be equated to “project management” from start to finish. This includes multiple on-site surveys, installation support, and commissioning, just to name a few. Dealers love it because they can turn the installation and integration of an LED wall or high-end projector over to us for a hassle-free experience. They can be confident that the most technical of challenges will be shouldered by the experts at DP. Integrators can learn more about all of our programs at www. digitalprojection.com.
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The Lost Art of Troubleshooting Let’s talk about perseverance under pressure. The way you handle yourself in the heat of battle is a determining factor of success in our industry. How do you react when things suddenly and most unexpectedly go awry? Do you explode into full-blown panic, snatching cables, and swapping pieces of gear in and out of the system in a cold sweat frenzy? Or do you sit quietly for a moment and methodically assess the situation at hand? Oddly enough, level-headed thinking tends to be the better answer. A Very Common Problem There are surely some readers who scoff at such simple advice, but the reality is that any of us can be tempted to panic when faced with a malfunctioning or non-functioning system. Understanding, remembering, and following the simple steps can be crucial in these moments—so much so that it can affect your bottom line both in the short and long term. Work in the industry long enough—although it won’t take too long before you run into this—and you will find yourself in a situation where, for no apparent reason, things simply are not functioning as expected. The band starts in half an hour and the lead singer’s monitor mix isn’t working. Or maybe you’re dealing with a no-audio zone on system commission day while the proud owner of the brand new system upgrade watches anxiously over your shoulder. Chances are you have felt the heat of battle, and the law of averages dictates that you’ll feel that crunch again sometime soon. It’s important to note that the perception of competence is tied directly to how quickly and efficiently these issues are resolved. Should calamity ensue, confidence begins to erode. If the issue remains unresolved, valued accounts can slip away. However, if one responds with a savant-like, laser-focused plan of attack that results in a successful diagnosis and expert repair, the word of your audio prowess will spread like wildfire throughout the community. The art of troubleshooting is growing your business! Slow Down Your Troubleshooting The most common mistake in troubleshooting happens right away, when you first discover the problem and the adrenaline kicks in. Human nature, at least when it comes to systems integration, seems to be an attempt to make multiple changes in a single step. Perhaps you’re familiar with this kind of thinking: “Quick! Change the mic cable while I patch it into another channel in the snake and move it into another channel on the board!” What’s wrong with this picture? From an investigative perspective, everything. Much like the art of perfecting a live mix, the secret lies in incremental changes. Take one thing at a time and carefully note the results stemming from each change. From there, you can move into a codified and process-based approach. Common Sense Can Be Your Most Powerful Tool Although there are some powerful, very handy tools an AV professional can invest in to make life easier in such situations—like signal-sniffing wands or digital multi-meters, for example—sometimes common sense is a more powerful weapon. To illustrate, let’s say we have a zone in a building where no sound is present. Where some may panic and make random assumptions based
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on little more than gut instinct, it is the cooler heads that will prevail. From this measured approach, a flow chart begins to materialize. Are there other zones in the building that do have audio? The answer to this question is a tool that will guide your response. If we move the speaker line over to that amplifier output, do we have audio now? If so, the speaker and speaker line have been confirmed “good.”
“The reality of this industry is that it isn’t how good you are when everything goes as expected, it’s how good you are when the music suddenly stops.” Move the speaker line back to where it started, and then move the input feeding the live zone over to the input for the amplifier channel in question. If the dead zone comes to life, we now know the amplifier channel is also functional. Continuing the investigation as we work our way upstream in the signal flow, What happens if we reconnect the original cable to the amp input for the problem area, and then move the other end to the output that is driving the “happy zone”? If audio returns once again to the zone in question, we have established everything between processor and speaker to be functional. When we make one small change at a time, we narrow the focus until we pinpoint, with certainty, the exact source of trouble. The alternative—pulling everything out of the system and sending it back to the manufacturer for a “wellness check”—simply isn’t viable. Your system will be crippled while you await multiple and inevitable “no malfunction found” reports from various service centers. It is when faced with these scenarios that the art of troubleshooting becomes critical to your business. Partnering for Success Granted, it isn’t always easy to follow these simple steps when the time comes, but if you at least understand the right thing to do, and know that there is an established and correct approach to address issues as they arise, that will make the difference. You will more likely be perceived as a professional, not simply someone out of their depth. All that said, you don’t need to go it alone on every job. A manufacturing partner who offers quick and reliable support is crucial in these moments. Make sure you’re using brands whose technicians can be reached easily when a problem arises. The industry veterans working support have heard it all before, know the right questions to ask, and can help you stay on the right path when the pressure is on. The reality of this industry is that it isn’t how good you are when everything goes as expected, it’s how good you are when the music suddenly stops. Make sure you have a plan in place, keep a level head, partner with the right manufacturers, and—of course—keep reading the trade magazines that offer the quality advice! Jim Schwenzer is the director of technical support and service for Ashly Audio; he has led the daily customer service operations at Ashly Audio for over 23 years. Schwenzer is an accredited electrical technician, audio engineer, and professional musician with more than 35 years of experience in the field. Schwenzer has transformed his passion for audio and knowledge of electronics into a front-line asset for Ashly’s customers.
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A Star Is Born Doc Shares Ear Advice for Audio Pros Talk about getting typecast. When actor/writer/director Bradley Cooper directed the recent hit remake of A Star Is Born, he hired William Slattery to play a hearing specialist. The role wasn’t much of a stretch because Slattery is, in fact, the actor’s real-life ear doctor. Brought in for a scene set at Coachella in which he tells Cooper’s rock star character about hearing loss, the M.D. brought veracity to the moment. As president of the House Clinic, a high-profile center for ear disease and neurological disorders in Los Angeles, he’s treated audio engineers and musicians for decades. “What we see among audio professionals is one of two things— either they are extremely anxious about their hearing and they come in anytime there’s a change, or they’re just the opposite: They’re so busy that they tend to ignore it and not come in for their visit,” he said. “The most important thing with hearing is evaluation and then protection.” While hearing preservation is key to the livelihood of anyone working in pro audio, not everyone is diligent about getting their ears checked. Perhaps it’s the anticipation of bad news, or the mistaken idea that hearing loss is an inevitable occupational hazard and thus isn’t worth getting tested for. However, Slattery shared, some pros may be in for a welcome surprise next time they get checked. “A lot of times in the music industry and with sound engineers, people have this feeling that their hearing is much worse than it actually is,” he explained. “The problem is that these are people who have spent so much time tuning their ears to be able to pick up subtle little differences in sound quality, and as a result, they are much more sensitive to any type of change within the ear. Because of that, many times they think there’s some major problem and they’re fearful, not just for their hearing but for their career.” Acknowledging that “probably the majority of people in the music industry have some issues with their ears,” Slattery pointed out that gradual hearing loss comes from more than just exposure to high decibels. “In our 20s, we start to lose some of the very high frequencies, and that’s normal—but because sound engineers work so hard to tune their ears, they can get anxious about that change. You tell them, ‘Wait a minute—this is just the aging process,’ and sometimes they’re relieved to discover they haven’t hurt themselves over the years, that they’re actually doing a good job of taking care of their hearing. That’s an important part, providing some reassurance along with ‘here’s where you’re at and here’s things that you can do to help it.’” What are some of those things? Wearing hearing protection, whether earplugs or in-ear monitors, will help, as will avoiding loud noise when possible to prevent further damage. Another suggestion is to look into pharmaceutical treatments. “Is there anything that’s on the market that I can say is proven to rescue damaged hearing? At this point and time, no,” Slattery said, “but the advice I give to my sound engineers and musicians is that, while there is no product approved and no clinical trial that looks at protection long-term in the music industry, we can look at some interesting studies the military has done that can be helpful.” To that end, he cited an Israeli military study that gave magnesium supplements to people going through firearms training. “Those who had higher magnesium levels actually found that it was somewhat protective of their ears,” he noted. Meanwhile, another study gave N-acetylcysteine (NAC) supplements to U.S. Marines—a move that helped protect their hearing against noise exposure. “That’s not necessarily rescue,” he quickly added, “but I tell people, ‘Look, if you’re going to be exposed to some loud noise for a while, you might want to consider a magnesium supplement and an NAC supplement, at least for a couple of days before you’re going to be exposed to that.’ Even so, you have to be careful about taking something
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William Slattery
like this on a long-term basis because it is a nutritional supplement, and that’s another reason to talk to a hearing professional—so you can look at what are some possibilities that may be appropriate for you.” In Slattery’s case, talking with a patient about hearing issues had one interesting side effect—he wound up in A Star Is Born. Cooper consulted with him to ensure that the script’s medical content was accurate, and that led to inviting the doctor to essentially play himself. “Once I got to Coachella, I told Bradley I had my lines memorized, and he said, ‘Don’t worry. We’re going to ad lib it,’” Slattery recounted. “It was funny because normally as a physician, you try not to be too technical with your discussion because you want to make sure you’re conveying complex ideas in a way that everyone can understand. Of course, we start filming and it’s ‘No, no, get more technical. This will be great for the movie,’ so we started talking about 4 kHz and the noise notch and all that.” Asked if he’s now campaigning to win an Oscar, Slattery laughed: “Sure, I’m out to win the Best Supporting, Supporting Actor category.” The DVD of A Star Is Born released on Feb. 18.
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people alameda ,
ca —RACHEL ARCHIBALD has joined CLEAR-COM as the company’s director of marketing in a move the company says demonstrates its continued Rachel Archibald investment in global marketing to support ongoing growth. A veteran of the pro audio industry, Archibald spent 17 years at Meyer Sound in increasingly senior marketing roles; she also was instrumental in the development of the TIDE conference for InfoComm and ISE. cambridge , uk—With nearly two decades in the technology and hardware markets, TOM VEITE joins ADDER to drive its U.S. sales operations. Veite comes from Vertiv, where he Tom Veite spent 10 years in a technical sales specialist role. Prior to this, he served as director of network operating systems for a Fortune 500 global engineering company. farmingdale, ny—GROUP ONE—
the U.S. distributor for DiGiCo, Calrec, KLANG:technologies, Avolites, and others—has appointed BRYAN BRADLEY to serve as its new president. Bryan Bradley Prior to Group One, Bradley most recently served as the senior vice president and general manager of the Americas for Harman Professional Solutions. allentown ,
pa —VISTACOM has promoted DAN GUNDRY to serve as director of sales and marketing. Gundry will be responsible for leading the sales and marketing teams to Dan Gundry develop new business opportunities in existing and emerging markets, as well as collaborating closely with key clientele to deliver innovative solutions. beaverton , or —LEYARD AND PLANAR has added CHRIS PROSIO as the company’s general manager, rental and staging. Prosio will leverage the merged company’s LED Chris Prosio and LCD display technologies to build on existing relationships within the rental and staging market. Prior to joining Leyard and Planar, Prosio was director of rental and staging for Absen, where he oversaw sales and marketing efforts for the live event space. He is based in Sacramento, CA.
development. He will be responsible for identifying potential disruptive technology trends across multiple markets. calgary,
ab —NUREVA appointed SUSAN JICKLING as its director, international sales, and ADRIAN DOUGHTY as its Susan Jickling (left) and Adrian Doughty director, North American sales. The creation of these two roles reflects the company’s growing profile in the global visual collaboration and audio conferencing markets and the sales opportunity this represents. nv —JAY WESSELL has joined JAMES LOUDSPEAKER as the company’s president. Wessell, who has worked alongside James Loudspeaker CEO Mark Schafle at Jay Wessell Infinity and other ventures, brings an extensive audio industry background to his new role. Wessell will oversee finance, HR and other aspects of management, enabling Vijita U.G. Schafle to oversee manufacturing and marketing. The company has also hired VIJITA U.G. as its director of marketing. She will oversee all marketing activities including branding, advertising, marketing communications, and promotional activity.
chicago, il—SIGNAGELIVE has appointed KEILA PEREZ as a sales development representative within the Americas team. The company says this appointment underscores SigKeila Perez nagelive’s growth in the digital signage market and strengthens its position as a leader in the digital signage industry.
minden ,
bluffdale , ut—LISTEN
TECHNOLOGIES has promoted DOUG TAYLOR to the role of chief product officer (CPO), a new position that builds on Taylor’s experience. In partDoug Taylor nership with the CEO and company executive leadership team, Taylor will evolve and drive the vision, roadmap, and goto-market strategy for all Listen Technologies products. new york , ny
—CP COMMUNICATIONS has appointed JERRY GEPNER as chief operating officer. Reporting to CEO Kurt Heitmann, Gepner will drive strategic and busiJerry Gepner ness development efforts to help transform the company into a broader media-centric solutions provider that goes beyond its core broadcast focus.
Craig Petorella
Dirk Williams
ENTINA ZARIVCHATSKA has been hired by VUWALL as the company’s director of business development for Central Eastern Europe, Asia Pacific, Valentina Zarivchatska and Latin America. According to the company, her understanding of regional
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la mirada , ca—SPINITAR has promoted CRAIG PETORELLA to regional vice president. In his new role, Petorella will lead six teams in the Pacific region. In addition, DIRK WILLIAMS has joined the company as executive vice president of corporate development. denver , co —MERSIVE TECHNOLOGIES has hired BRIAN STUDWELL as national director of consultant channel management. In this newly created position, Studwell will act as liaison for all support, education, and design assistance.
Brian Studwell
chicago, il—DANIEL BELLESTRI has joined the Integrated Solutions Division of OSA INTERNATIONAL. Bellestri will be responsible for expanding sales by developing new business relationships and Daniel Bellestri overseeing fixed and temporary AV installations and renovations to ensure customer satisfaction. north haven , ct—HB COMMUNICATIONS has appointed JOEL HARRIS as its new chief operating officer. Harris most recently served as president and CEO of Telerent Joel Harris Leasing Corp., where he led the expansion of telehealth services into audiovisual services by acquiring and growing Avidex and Digital Networks.
kusterdingen , germany —VAL-
FORREST has joined FUTURESOURCE CONSULTING as principal technology analyst, a move the company says will pave the way for its future st. albans , uk—SIMON
market specifics and technology will ensure better responsiveness and a more active VuWall presence in her territories.
Mark Ureda
woodinville , wa —LOUD AUDIO has added MARK UREDA to its board of directors. Ureda retired from Harman Professional in 2018, where he was senior vice president, products and technology.
more online
See more people on the move at avnetwork.com/scn0319.
consumer trends
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Consumers want to bring their own technology into professional applications, like the boardroom. As Chris Mertens of Samsung said, “BYOD is not a fad, but a way of life.”
A Match Made in Heaven? INSIGHT INTO PRO AV’S LOVE/HATE RELATIONSHIP WITH CONSUMER TECHNOLOGY
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ess than a decade ago, pro AV technology was thought to be the premier equipment market—the industry was untouchable and at the forefront of innovation. Many home technologies were born out of the AV market, and at-home-AV research and development was often started with professional R&D. Today the opposite is occurring, it seems. Harman’s engineering team, for example, is leveraging technology drawn from the company’s connected car business. “Nobody in the pro industry can afford the thousands of engineers needed to develop secure Linux products,” said Mohit Parasher, president, Harman Professional Solutions. “We have access to that because that development was done for our connected car business. We can borrow 80 percent of the work and bring it into the pro industry. The same thing with the consumer side, and the services side, and from Samsung, etc.” The Beginnings How did it all start? David Frangioni, founder of Audio One, says we can blame (or thank) Apple. “The proliferation of consumer audio consumption basically started with home formats such as surround sound systems
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and then really went into high gear after the iPod took off,” he said. “All of a sudden the experience of what content sounds like in headphones became paramount, and music started to be mixed for low resolution instead of just high resolution. Then the onslaught of home audio and video systems meant that pros
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began mixing media content—movies, games, et cetera—for home environments instead of primarily for commercial spaces.” Bradford Benn, CTS, longtime AV professional and current end user, agrees and says it has a lot to do with the user experience. “My belief that the encroachment of home/ consumer technology came to professional environments as a result of consumer usability outpacing the commercial market. As an example, someone can activate the voice assistant on their mobile device/telephone and say ‘FaceTime with Megan Dutta.’ The phone will dutifully make the call, and one gets to speak with Megan while also seeing her. From there, it is a short interpolation to the idea of wanting to do that in my office as well. If my consumer device can do it for under $500, why can’t the $10,000 system do the same?” Office workers in particular want to bring consumer technology into their professional life, especially into the board room. “In recent years, [consumer] technology has been empowering customers with the ability to choose the right solutions to grow their businesses,” said Chris Mertens, vice president of end user sales and B2B displays for Samsung. “This course has been creating opportunities across businesses; as an example, the proliferation of unifiedcommunications-as-a-service over the past several years disrupted how business users collaborate. People can now engage with internal stakeholders and customers across the country without foregoing that true-to life experience of being in the same room. BYOD is not a fad, but a way of life.” Safety and Security Many AV pros have begrudgingly brought consumer technology into their world—again, particularly in the workplace. But does that make sense and it is safe and secure? Professionals often think about video streaming and sharing using devices like Amazon Fire TV or Google Chromecast, according to Benn, and they want to have that experience in the office. “However, what most people forget is that their home is a very small, closed system. A typical house will have four users, each with a mobile device, all on the same network, and with varying levels of security. Everyone forgets the time it took to set everything up. From then on, it just worked. Most people don’t ask, ‘How secure is this situation? Can people eavesdrop on me? Can people see my screen share?’” From an end user’s perspective, Benn wants integrators to be hyper-aware of the risks with any technology on his network—and not only from a security viewpoint, but also from a functionality viewpoint. Integrators should be doing their homework and thinking about strict firewalls, VPN connections, protocol filters, and having multiple devices accessed by multiple users. Mark Corbin, president, Vanco Interna-
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Chris Mertens
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tional, understands Benn’s concerns and says integrators should also look at the products they are installing. “The problem is that some manufacturers develop devices that are not secure, and thus they are vulnerable to being hacked. In pro AV, this concern is amplified because you aren’t just dealing with the security of a single-family home or network.” “When an attack occurs, the first person the customer is going to call is their integrator, which puts [the integrator] at risk of losing customers,” added Corbin. “It is on the manufacturer to make sure their products and the data collected on each of those devices is secure, and it is on the integrator to carefully select manufacturer partners that they know take security seriously.” Benn advises that integrators be upfront and honest about their level of expertise in terms of security. “There are people who specialize in network and device security— reach out to them. Be ready to pay for that service, don’t just follow what you read on the Internet. While, yes, there is much good information out there, if there is a problem, you don’t have someone to follow up with. [The reasoning behind this] is no different than why integrators charge for their expertise in configuring AV systems.” He points out that security is also a great way to maintain healthy relationships with customers, or even a way to create recurring revenue streams. “Staying up to date with security patches can be bothersome for some companies—it is a great opportunity to reach out to customers and make sure that they are safe
and aware of your company. Plus, as is often said, security is a journey, not a destination.”
at the same time for our customer.” “Pro AV will continue to mix audio for consumer trends, and pros have to be cognizant of how consumers listen to audio,” added Frangioni. “The consumer world of audio is getting more sophisticated by the day—there are so many different types of electronics for playback, along with rooms and headphones to listen to that. Pros have to make it sound great no matter what!” Mark Coxon, CTS-D, CTS-I, regional sales manager at Barco, might have summed it up best in a recent Twitter conversation: “We do ourselves a disservice by digging in against consumer tech. It seems the better strategy is to find the advantages and weaknesses and then create accessory products that enhance the platforms for commercial use.” *
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Bringing It All Together The marriage of consumer and professional technology isn’t ending anytime soon, according to the experts, but it’s not something AV technologists need to fear. “Consumer technology has led the way to enabling better experiences in pro AV. Samsung DNA is rooted in consumer electronics, with everything we do leading back to making an individual’s experiences even better,” concluded Mertens. “People communicate better with visuals, and nothing is more important to us in being a leader in visual technology. Owning the manufacturing strategy allows us to bring the similar leading experience from home to work
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education
Active Education AUTOMATING THE COLLABORATIVE CLASSROOM
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eyond the glow of the largeformat digital displays that replaced whiteboards and projectors in many learning environments, something even bigger is brewing. AV has had a positive impact on the education market, but in terms of real innovation, not much has changed in the typical classroom. Today’s passive AV learning tools—essentially large, mounted screens hardwired to an AV source like a laptop or fed a beam from a projector—are really just bigger, more attractive versions of the old overhead projectors from decades ago. A new trend in education is starting to change that paradigm, and alter AV requirements in the process. Active Learning The concept of active learning, a classroom philosophy that engages students in the learning process and aims to prepare them for
is the reliance on software- and cloud-based sharing systems such as Zoom and Skype, which students and instructors can use to collaborate in the classroom. “The shift I’m seeing is that we went from selling individual AV systems to selling digital platforms that connect the classrooms,” Routman said. As he pointed out, though, there are no true plug-and-play systems for active learning. And with the multitude of collaboration platforms and ecosystems on the market, there may never be an easy solution for most laypeople. That leaves an opening for AV integrators, who can help universities and secondary school educators establish systems that support their teaching methods in a field that remains largely undefined. “We have university people come to us and say, ‘Hey, this is what we have in mind, we want to try something new,’” he said. “People are coming up with their own ways of doing
based sharing platform students and teachers use to create content, there remains a need to transport that content to the entire classroom or auditorium, via large-format LED or LCD screens, or projection systems. Design Thinking Another key element of this arrangement is the layout of the classrooms themselves. Modular or pod learning environments liberate students from the traditional row of individual desks in favor of circular desks that can seat a small group. Routman recently worked with the University of Arkansas on a similar design whose objective was to enable students to work together in groups, with a single display at each station, and then share that content with the entire class on a larger display through collaboration tools. Form versus Function While the AV market has made huge strides
IMAGES COURTESY OF FORD AV.
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“The way classrooms are being taught is fundamentally different today. These classrooms used to be disparate AV systems, and now they’re really connected,” said Daniel Routman, director of innovation at Ford AV.
real-world problem solving, has been around for decades. Active learning is gaining traction today thanks to the continuing evolution of AV technologies. “It’s not just the teacher who does all the talking and presenting,” explained Daniel Routman, director of innovation at Ford AV. “They turn it around and get the students to do the speaking and presenting, break out into groups, and then share results at the end, which of course involves AV. We need speech reinforcement. We need to be able to show content from everyone’s team. I think today, that is the biggest driving factor.” Facilitating this change in learning styles
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active learning. I think it’s still not quite set in stone what active learning is.” Michelle Hull, a project manager at Level 3 Audiovisual, is seeing similar trends in clients’ needs, and is working to meet them so clients can “stay relevant in the ever-changing world. “AV installations are being driven by the increased use of technologies such as wireless sharing, collaborative products, [and] videoconferencing—mainly soft codec,” she noted. Regardless of how active learning is defined, the screens and interfaces that allow collaboration in wired or wireless environments are still essential equipment. For every cloud-
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in minimizing and disguising the AV footprint, Routman cautions against the temptation to place building aesthetics over actual learning functionality. Streamlined designs create interesting spaces, but viewing distance and angles must be the main consideration—after all, AV is only as effective as its implementation. “We were looking at a classroom recently where the projector was offset to the left side of the room, so only people on the left side of the classroom could really see what was going on,” he said. “They did this because they didn’t want to block the beautiful glass wall they had. “AV quality being sacrificed for aesthetics I think is detrimental to a learning environment.
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From a Distance Hull said that distance learning is accelerating the adoption of collaborative environments in the education market based on platforms such as Zoom. Simplicity is always the best way to eliminate wasted time and distractions in making systems work together, she noted. “There are so many online course options available now that require video capture,” said Hull. “Sometimes these systems are designed not taking into account the ever-changing end user. They need to be as simple to operate as your iPhone.” Routman said that replacing outdated technology eliminates unnecessary complexity, such as having a large switcher to route and control all the different content sources in the classroom. “The user experience is much better when it’s automated,” he added. “You plug in your laptop and it just shows up without having to push a button.” Such environments enable universities to not only deliver better classroom instruction for both on- and off-site students, but also to house information in easy-to-access, centralized databases—often shared through the cloud. “For things like distance learning, you’ve got web conferencing, but then you’ve got the whole arena for capture and content management,” said Routman. Both Routman and Hull note that bring-your-owndevice (BYOD) is still at play in the education market, driven by the expectations of digital-native students who can be more adept at finding solutions to connectivity issues than classroom instructors. Designing systems that accommodate third-party devices isn’t going away. “These are young people who have had smartphones in their pockets since their early teens,” explained Routman. “I think they expect to be able to use any device—whether it’s a phone, Android or iOS, a tablet, or a laptop. They expect to be able to pull information onto
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those devices for their class work, and they expect to be able to use it in a classroom and connect it somehow.” As the education market continues to pursue collaborative learning environments, AV designers and integrators are uncovering opportunities and developing solutions to
simplify the systems that support the needs of students and instructors. “The way classrooms are being taught is fundamentally different today,” concluded Routman. “These classrooms used to be disparate AV systems, and now they’re really connected.”
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It’s supposed to help, and you’re taking away from them the ability to see and hear clearly.”
dse preview
BY MEG A N A . D UT T A
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DSE 2019 Preview N
ow that the hullabaloo of CES and ISE have passed, the industry is turning its focus to Digital Signage Expo (DSE), a comprehensive international event dedicated to digital signage solutions from retail to entertainment and beyond. DSE will take place March 26-29 in Las Vegas, NV. “We’ve really increased our options for integrators at the 2019 show,” said Andrea Varrone, DSCE, show director, Digital Signage Expo. “We have an entire track of programs geared just toward that segment of the industry. Between the education and the demos of innovations on the show floor, integrators will walk away confident that they have the expertise to add revenue and future-proof their businesses for more opportunities and competitive relevance.” This year’s keynote will be presented by Tom Goodwin of Zenith, who will address the ways DSE 2019 exhibitors will showcase their latest products March 27-28 in Las Vegas. the pro AV industry can drive LED displays will continue to be a topic of conversation, with a innovation and transform all industries by embracing the power of new focus on tighter pixel pitches, he notes. “Who says they have to be big? technology. “I’m very excited about the keynote,” said Laura DavisWe saw earlier this year at shows like NRF 2019 that the shelf is an Taylor, Digital Signage Federation board member and co-founder of important area that has the ability to help retailers make an impact in High Street Collective. “He’s someone I actively follow, and he will be a the aisle.” fresh, enlightened voice for the industry.” In terms of trends, Davis-Taylor says she is looking forward to “encountering some new flavors of place-based digital that expand Trends the boundaries of what’s expected from a digital signage show. The Digital signage technology is often thought of as cutting-edge category is bleeding into exciting new platforms and I’m really looking innovation. With everyone from mount manufacturers to data forward to discovering some new things!” visualization experts exhibiting at DSE 2019, what do industry experts When looking for trends and products at the show, Alan C. Brawn, expect to see at the show? DSCE, DSDE, principal, Brawn Consulting, recommends looking beyond “The digital transformation is happening in more and more vertical the “obvious glitz and glamor that is the main focus of the big booths.” markets,” said Varrone. “I expect to see exciting new technologies for The larger booths, he says, have hidden gems within and “elements of employees, consumers, and community members. Along with this, we’ll value” that aren’t being actively advertised. “Look beyond the displays also see advancements in analytics.” for developments in analytics, IoT, artificial intelligence, mobility con“At DSE 2019, we should be seeing solutions geared toward machine nectivity, managed services, content creation, etc.,” he concluded. vision with deep learning,” said Manolo Almagro, managing partner, Q Division. Content Creation Bryan Meszaros, CEO and founder of digital experience design Content is king—we’ve heard that since the early days of digital signage. agency OpenEye Global and president of the Society of Experiential As we move toward becoming an experience-driven industry, the idea Graphic Designers, agrees. “End users want to know who their rings true now more than ever. audience is—and so should integrators and content creators. Data According to Meszaros, DSE is a show that fosters collaboration visualization can be used to create a visual story, and we should use it across all facets of the digital signage industry. He believes content to our advantage.” creators, experience designers, integrators, and manufacturers are all looking for partners at the show and neither side is unapproachable. “The mindset of a traditional integrator needs to change in order for us to create successful relationships. Design isn’t a ‘fluff ’ term—it’s a necessary part of any project and requires a multitude of skillsets to execute on the vision,” he said. Almagro suggested integrators conduct an outreach effort before they even hit the show
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business trends floor, researching content creators and experience designers and getting in touch with the ones who are a fit for their respective markets. “Select a partner who truly understands what people want and need out of their experiences—for example, a designer who understands how people shop if you’re in the retail sector of digital signage,” he recommended. “Look for a pedigree that goes beyond just digital signage and is inclusive of data-driven experiences.” “The reality is that the majority of designers are hybrid practitioners. They can understand the tech, but the execution of it is not necessarily something they want to take on,” Meszaros said. “Both integrators and designers need to understand that they have a role in the project, but they need to be flexible about what the role actually is. No content agency or designer wants to be told how something should come together—they want an open forum for collaboration.” 2019 and Beyond Digital Signage Expo typically sets the tone for the industry, debuting new technologies, providing an environment for fostering new (and old) relationships, and educating the community about the latest business and tech trends. Braun had one final bit of advice for attendees: “The most important thing to do at the show—from this consultant’s perspective—is to listen and get out of one’s own bubble and comfort zone. Listen to the end user attendees. Listen to the exhibitors and their perspectives and then compare. The truth lies beyond what we know today.” Spotlight on Digital Signage Manufacturers gave SCN a sneak preview of the innovations they plan to showcase at the 2019 event. Seamless by Peerless-AV: The company describes Seamless by Peerless-AV as an “efficient, oneof-a-kind LED video wall integration program.” Offering expert engineering and design, custom project managers, full installation services, and dedicated LED mounting solutions, integrators can expect cutting-edge technology and standard-setting solutions. Optoma Creative Touch Interactive Flat Panel Displays: Available in 65-, 75-, and 86-inch formats, Optoma Creative Touch IFPDs feature 4K/UHD resolution and 20-point multitouch capabilities, delivering vivid visuals to bring creative content to life. By combining seamless interactivity, multimedia connectivity, and wireless content sharing, Optoma says its Creative Touch IFPDs create immersive experiences and high-impact visual messaging. Leyard and Planar TVF Series: The Leyard TVF Series is a family of fine pitch LED video wall displays—available in 1.5-, 1.8-, and 2.5-millimeter pixel pitches—with a 27-inch, slim profile display cabinet. The Leyard TVF Series offers front serviceability and a creative stackable design that eliminates cabinet-to-cabinet cabling and reduces the complexity of installation and vertical alignment.
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tvONE CORIOmaster: CORIOmaster features a new secure communication suite with full REST API and multiuser control to protect installations from outside interference, as well as an HDMI 4-port output module that upgrades the unit to up to 56 outputs for massive video walls, projector edge-blends, and LED installations. Also available, new embedded audio support and a dedicated audio module. Navori Conditional Triggering Software: Navori will unveil new rules-based conditional content triggering capabilities within its QL2 digital signage software. The application leverages data-tagging of media assets, players, and scenarios, along with real-time data integration with systems, to enable more flexibility in dynamic, targeted content delivery that is meaningful to the audience and the moment. NEC C651Q Large Format Display: The NEC C651Q delivers clear, detailed imagery for unobtrusive digital signage. New contemporary and slim mechanical design with focused aesthetics allows for a smooth and stylistic integration into any environment, while the full-metal chassis coupled with real-time temperature sensors and integrated cooling fans makes it ideal for commercial use. BrightSign BSN.cloud: BrightSign’s BSN.cloud is a robust cloud-based player management platform driven by BrightSign OS 8.0, the commercial-grade operating system purpose-built for digital signage. BrightSign’s user interface into the BSN.cloud player management platform is the new BrightAuthor:connected, available in Q2 2019. Other UIs will be available in the coming months from BrightSign’s CMS and channel partners. Draper Custom: At DSE 2019, Draper will be showcasing its custom capabilities that allow the company to develop systems with industry partners. Using real-world products and visual case studies, Draper will exhibit its custom AV capabilities and trace development processes on several specific projects. Carousel Digital Signage Carousel Cloud: Carousel Cloud a subscription-based SaaS platform that leverages a lightweight, software-defined architecture centralized within an offsite IT infrastructure. The result is a highly scalable, enterprise-wide digital signage platform that keeps the focus on content development and audience engagement. Carousel Cloud is natively supported in Apple TV devices. *
northern quest casino
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Epic Digital Signage N
orthern Quest Resort & Casino, located in Spokane, WA, offers luxurious accommodations, Vegas-style gambling, a spa, and over a dozen restaurants, bars, and lounges. One of the most popular spots in the resort is Epic Sports Bar, a comfortable venue featuring upscale pub fare that opens every day at 7 a.m. Epic’s guests can watch sporting events at any time of day—while enjoying breakfast, lunch, or dinner. To satisfy the large number of people drawn to the wide variety of sporting events on offer at the bar, high-quality displays were a must. However, constructing and maintaining the large screen was a challenge. The bar originally relied on an old TV screen, which was then upgraded to a movie screen and two sizable projectors that would play content through the day. However, it was difficult—if not impossible—to clean the screen, and when the HVAC system was in use, the screen would shake. Further, the projectors proved to be quite noisy and the cost of replacing them was astronomical. New Options With these issues identified, Northern Quest Resort & Casino sought out a digital signage option for Epic that would best showcase sporting events and entertainment while meeting the Epic Sports Bar installed a large video wall comprised of Samsung IFH displays and Peerless-AV mounts to entertain patrons. resort’s high aesthetic standards. In summer 2017, the resort began conducting research, the sheetrock to install support kickers to the studs. Once the wall turning to its longstanding installation partner, YESCO, for help with was deemed safe to handle the weight of the giant TV and mount, the the project. YESCO looked for a display and mount that would meet wall was patched and installation commenced. To mount these colossal Epic’s needs. Based on past experience and a strong partnership, displays, the team used two lifts weighing 16,000 pounds each. YESCO selected Samsung for its IFH LED displays. With trusted The next challenge was the uneven wall. A key factor in ensuring a recommendations, along with video wall expertise, quality hardware, level install on a crooked wall was the height and depth adjustments of and a comfortable price point, YESCO chose Peerless-AV as the mount the mount being used. The team said the Peerless-AV mounts proved manufacturer for the project. easy to install—the displays simply slide in and fit together perfectly, The company says it benefitted from being able to use Seamless like a puzzle. by Peerless-AV, an LED video wall integration program that provided The final step of the installation was configuring the content, which start-to-finish support throughout the project; Peerless-AV’s was calibrated for watching sports because that’s what is on the screen dedicated Seamless LED Solutions Team sets the bar for high-quality about 90 percent of the time. Because the Samsung displays leverage design. The team consists of a dynamic group of structural and LED HDR scene adaptation technology, customized algorithms analyze mechanical engineers, product managers, installers, and sales and and optimize gradation and brightness levels within individual content service personnel—all of whom were available to YESCO and Northern scenes while preventing dazzling. Customers will also benefit from Quest Resort & Casino. the display’s dynamic peaking, which empowers displays to reach peak brightness levels nearly two times higher than standard LED maximum The Products brightness norms, according to Samsung. YESCO set out to install a 10 foot high, 30 foot wide Samsung IFH display using Peerless-AV’s DS-LEDIF Mounting Solution for Samsung The Results Smart LED Signage. To hang a display of this size, they needed a giant Working together, YESCO, Samsung, and Peerless-AV mastered the mount—it measured six cabinets high and 19 cabinets long. installation of the mount and display in just three days. Since installing, Samsung’s fine pixel pitch IF series combines the company’s video patrons have noted the enhanced aesthetics, with new customers processing technologies with high dynamic range (HDR) picture appreciating the ability to watch six to eight games on the giant screen. refinement to add clarity and sophistication to featured content, Northern Quest Resort & Casino is equally thrilled to showcase a according to Samsung. The displays are compact and designed to be video wall that not only offers cost savings on maintenance, but is easy to maintain. representative of its high-quality brand. Peerless-AV’s mounting solutions for this project feature both According to Brent R. Smith, branch manager, YESCO, “Peerless-AV height and depth adjustment, along with a lightweight design, allowing offers vast benefits above other AV manufacturers—they provide the full the integrators to overcome installation irregularities and for an easy package. The mounting solution made it easy to slide the LED displays install. The low-profile mounts also meet requirements for Americans in; it’s truly a great solution and is much more aesthetically pleasing with Disabilities Act (ADA) certification. than the previous solution. It’s also less expensive to run, saving costs long-term. Plus, the Seamless by Peerless-AV team is there every step The Installation of the way, a keen benefit. We look forward to exploring what else we Installation in the busy bar began in August 2018. The integrators faced can do with Peerless-AV.” two main challenges: a very heavy display and an uneven wall. With a Based on the success of the project, discussions surrounding future display weighing almost 1,500 pounds and a crooked wall, engineers installations with Peerless-AV and YESCO are in progress. were required to complete back bracing—which involved tearing into *
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shiloh road church
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Road to Rebirth TEXAS CHURCH UPGRADES WITH VIDEO WALL TECHNOLOGY AND NEW SOUND
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hiloh Road Church of Christ in Tyler, TX, emphasizes parishioners and not property. The words “A church isn’t a building, it’s the people” are featured prominently on its website. But the needs of the building were recently addressed when the organization decided to remodel its sanctuary, which had been built in the 1970s. Sunday Haus, a house of worship-focused construction firm in Weatherford, TX, was chosen as the general contractor for the project—the company built the original sanctuary some 40-plus years ago and has completed many projects for the church since. The team at Sunday Haus had worked on several developments with AVIXA APExdesignated integrator Electro Acoustics and previous clients had been impressed with their work together. Bob Schumacher, owner of Sunday Haus, turned to Chris Jordan, CTS, president and chief steward, Electro Acoustics, for the AV side of the project at Shiloh Road. “The client wanted to remodel the sanctuary to have a more modern look, feel, and technology system—not only a technology makeover but an entire room makeover,” said Jordan. Seeing the Light As part of the AV upgrade, the church wanted to ensure worshippers could not only hear the music, but could see it. Shiloh Road is an a cappella congregation and its members sing multiple harmonies during worship. The building needed a video system that was “large enough and high enough resolution” to display musical notes as well as lyrics. The system would also need to be able to broadcast videos during baptisms and, at other times, showcase announcements. One of the most significant challenges in designing this AV system was accommodating a large stained glass window in the sanctuary. The window was “stunning,” according to Jordan, but its beauty was obscured by an old speaker/screen/air duct chase. The obstruction had to go, but its removal would lead to more ambient lighting in the room. To add to the challenge, the side walls of the sanctuary include clear glass windows, further increasing the ambient lighting. As visual options were discussed, Jordan and his team saw that video walls were the most obvious solution for the space. Because of their ability to showcase high-brightness, high-contrast images with deep color saturation, the team chose Absen 4mm LED displays for the installation. “We are delighted to be helping Shiloh Road Church of Christ deliver their gospel messages through our latest LED solutions,” said Alison Maxson, senior manager, marketing and communications, Absen. “With the ever-growing demand for LED, especially over projection, in today’s house of worship market, we strive to ensure our integrator partners— like Electro Acoustics—know the latest in LED technologies to empower them in such installation projects.” Content for the displays is created and showcased through Renewed Vision ProPresenter on a Mac computer. Videos presented during baptisms are switched using an Extron IN1608 xi scaling presentation switcher.
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A large speaker/screen/air duct chase previously blocked the church’s stunning stained glass window. During the sanctuary renovation, it was removed and the window was returned to its original glory.
Electro Acoustics installed two large LED video walls at Shiloh Road Church of Christ—
Sound It Out While the LED video walls were an “essential element of the success of the room,” says Jordan, “much work was done to improve the room’s acoustics and enhance the [congregation’s] a cappella signing.” The team planned diffusion for the rear walls to reflect the congregants’ voices back into the room, creating a sense of unity while preventing potential echoes. The Electro Acoustics team installed two d&b audiotechnik Yi10P loudspeakers, along with four d&b E6 loudspeakers and two 8S loudspeakers for delays. A d&b 27s cardioid subwoofer was selected for its ability to “provide rich low-end to the congregation while limiting the amount of energy on stage,” added Jordan. “The quality of spoken word and congregational singing was of utmost importance, so d&b was an easy choice because of their ability to reproduce clear, natural sound evenly to the entire room.” In addition, the sanctuary ceiling was upgraded with “acoustically white reflective clouds instead of dark wood,” said Jordan. “Not only did this update result in a more pleasing room to sing in, but it also reflected the natural light from the room. The room is so much brighter, naturally lit, and cheerful. It is a remarkable improvement.” “There is a huge difference between designing LED video walls and technology systems in a pristine architectural environment compared to the typical ‘rock concert’ type of environment,” concluded Jordan. “At Electro Acoustics, we are experts at this, and that is why this project was such a success.” *
led displays
technology
The modular form factor of Samsung’s The Wall provides the creative flexibility to customize LED displays to a variety of sizes and shapes to accommodate every environment’s spatial and aesthetic requirements. High tolerance to external impact through a unique shock-resistance technology complemented with energy efficiency allows The Wall to maintain reliable performance and long-lasting quality.
Designed to embed seamlessly in any size room, NanoLumens’ Performance displays complement the surrounding structural environment and are equipped to weather extreme outdoor conditions.
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line of choices by pixel pitch (LED) and bezel size (LCD), and we offer different form factors, mechanical designs, and architectures that allow customers to get the optimal video wall solution based the needs of the installation,” said Seminario. “Our products are available in a range of different sizes and aspect ratio cabinets, front versus rear serviceability, all-inone designs versus off-board electronics architectures, and curve-able products. We continually innovate to meet the unique and ever-changing needs of our customers across myriad vertical markets.” NanoLumens’ Performance Series Displays, available in both outdoor and indoor models, look to couple performance quality with an accessible price Absen’s Aries Series 1.5mm is point. Designed to embed seamlessly the company’s first NPP display designed to meet in any size room, Performance displays the growing demand for sub-2mm fine pitch LED in rental staging. Supporting the HDR10 standard, the AX 1.5mm allows for a much are engineered to complement the surbroader range of colors, while being road-rugged thanks to its corner rounding structural environment and are equipped to weather extreme outdoor conditions. Among Leyard and Planar’s selection of At 4.5 inches deep, the outdoor solutions video wall solutions, Seminario pointed to the can be front- or rear-installed and -serviced Leyard DirectLight X LED Video Wall System and are available in 8mm and 10mm pixel as a dealer favorite for large-scale video wall pitch; the indoor solutions—optimized for flat projects. It incorporates an adjustable wall installations and high brightness—are just over mount, off-board video and power, web3 inches deep and are available in any size, with based control application, and full frontservice installation and service access. The Leyard TVF Series fine pitch LED video wall displays offer high performance with simple designs that fit a wide range of applications. “Leyard and Planar offer a comprehensive
BY LLA N O R A LLEYN E
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ideo walls are shining stars in the evolving technology landscape that rely heavily on innovation to stand out. Achieving that ideal market status as a growth industry fueled by demand, falling prices, and rapid product development, video walls are expanding in size and design as more technology channels—including digital signage and commercial AV integration—push the limits of what video walls can do and how creatively integrators can install them. With the goal of manufacturing products that draw attention without causing installation headaches for integrators, manufacturers of largescale video walls are focusing R&D efforts on improving pixel pitch, bezel size, and screen size—as well as screen movement, video capabilities, long-term performance factors, and customer service to meet integrator needs and defy viewer expectations. “For LED video walls, pixel pitch and viewing distance are always key factors,” noted Steve Seminario, vice president of product marketing at Leyard and Planar. “This can be a difficult thing to accurately imagine, so we find that many customers benefit from being able to compare different pixel pitches in our showrooms. Mechanical design, video capabilities, and power considerations are important factors to consider as these will impact video wall performance, reliability, and cost of ownership over time.”
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The Growing Accessibility of Large-Scale Video Walls
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technology Mitsubishi Electric recently expanded its Direct View LED lineup with 1.25mm pixel pitch displays designed for command and control applications. Features including quick installation, high reliability, and proprietary imaging technology make it an ideal large-scale LED video wall solution. With the off-board Leyard Video Controller, Leyard DirectLight X embeds advanced video processing directly into the product. Leyard DirectLight X supports a range of fine pixel pitches and includes wall mount, full front-service access, a mission-critical design for 24/7 reliability and web-based control, and management software.
pixel pitches ranging from 3mm to 9mm, with the choice of front- or rear-serviceable models to make installation and maintenance simple. Branded as an economic solution to traditional LED panels, PixelFLEX’s FLEXLite LED displays are lightweight and can be
installed and dismantled by one person. Available in indoor and outdoor options, the FlexLite range is compact, modular, and offers seamless connection between panels, which feature 5,000+ nits brightness and pixel pitch ranging from 3.9mm to 12.5mm across the series’ models. Viewing distances start at 4 meters for the FLI 3.9 (indoor model) up to 11.5 meters for the FLI 12.5 (outdoor model). All units in the range have a lifespan of 100,000 hours. At last month’s ISE, Absen launched three LED video wall solutions in line with the company’s recent Fine Pixel Generation solution campaign. Among them is Absen’s first sub-1mm solution it its Control Room Series, the CR 0.9mm, which is suited for corporate and control room applications and features true pixel-to-pixel HD in 4K and 8K while achieving high grayscale and low brightness levels thanks to CrystalView technology. “Our Acclaim Series has been extremely popular among our integrator partners,” said Alison Maxson, senior manager of marketing and communications, Absen. “We have seen this LED solution installed in a wide variety of vertical markets including house of worship, theater and attractions, broadcast, corporate lobbies, and casinos. What makes it so attractive is its pixel pitch configuration, from as low as 1.2mm to 3.8mm, as well as its 27.5-inch size, which allows the series to compete with the standard 55-inch LCD screen.” Absen also launched the 1.5mm pixel pitch Aries Series, a hybrid LED solution that can be used in both the rental and fixed installation markets, and the Absenicon series, PixelFLEX’s FLEXLite LED screens are available the company’s entry into in indoor or outdoor options and can be installed and dismantled by one person, according to the the corporate meeting company. room marketplace. The Absenicon LED series includes four sizes ranging from 110 to 220 inches; the line is currently available in Europe and Asia, with plans for a U.S. launch in the works. “As costs continue to fall and become more competitive to LCD and projection pricing, many end users are looking to incorporate large video walls into various environments,” said Maxson. “There is a great deal of competition in the market, which is driving better technology, lower prices, and better customer service support in order to win over today’s integrators and end users.” Llanor Alleyne is the content director of Digital Signage Magazine.
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BY MA RY BA K I J A
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Opening the Curtain GETTING IN FRONT OF THE POWER AND CABLE MANAGEMENT THAT’S BEHIND EVERY INSTALLATION
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abling and power may be the backbone of every project, but, as with many of the important things in life, these sometimes unglamorous pieces are often invisible to the end user. Of course, they’ll know immediately if these elements aren’t working, and they’ll probably make their displeasure known to everyone involved in the installation. But trying to explain how vital they are at the start isn’t always the easiest of tasks. “Power management can be concerning for integrators in two main ways: finding the right solution for the project, and highlighting to their client the need for protection,” said Lauren Simmen, director of marketing at SurgeX. “Security, AV, communication, and Surge-X’s Axess Elite provides IP-addressable two-way communication, manages other large systems in commercial system energy usage, can sequence individual outlets, monitors power usage at the system level, controls expansion units from the master unit, and monitors a environments such as retail stores, system’s energy consumption by each connected device. places of worship, and office spaces designs, da Silva noted. need power conditioning and protection to “Each device must be powered, including at safeguard the lifespan of the devices, as well all remote locations,” he added. “If the general as to prevent system downtime from outages contractor didn’t account for this, there can and degradation from daily surges, noise, and be a serious lack of outlets at the various power fluctuations—but it can be challenging endpoints.” for integrators to showcase these challenges Even when facing comparatively “small” and benefits to the customer.” installations, integrators can find a laundry What concerns the integrator should list of devices, and each of those might be concern the end user, but it all starts with the crucial to the business or organization that’s manufacturer. Joe da Silva, director of product using them—which means any failure in keepmarketing, Extron, points to power reliability, ing them connected and operational is simply accessibility, and management not an option. “As more devices go into homes, schools, offices, places of worship, stadiums, and large commercial spaces, power protection will become even more critical in preventing regular downtime to keep systems online and long-lasting,” Simmen said. “The Furman’s CN-1800S with SmartSequencing technology offers bidirectional communications between multiple ability for integrators to provide and support units, so a primary can control and sequence multiple a solid power foundation is necessary now, secondary units. but it will become more common and easier to manage.” within the space—whether it’s small or large— That reliable structural foundation is as the three main areas to address. critical, she noted, particularly as the growing “The power supply is obviously a critical Internet of Things (IoT) brings more devices component for any active device,” he said. “It into installations, but also for the network, only makes sense that the design of the power and for security and automation. supply receives as much care and attention “In a system with many devices, a power as the rest of the product. A great product is problem could take down or damage a central useless if the power supply fails.” device such as a router or controller, which Of concern to the integrator, once those could create a ripple effect of downtime,” products are specified for a project, is the Simmen explained. “Being able to guarantee growing number of devices across system
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clean power from the source can contribute to more uptime, as well as an easier time for integrators to diagnose device malfunctions, knowing that they couldn’t be caused by common power problems.” Anticipating issues before they happen is key not only during planning and installation, but also after the install is complete. Simmen points to a growing ability for proactive management through remote monitoring and reports, noting that SurgeX’s Axess Elite gives integrators “protection and power control through outlets, as well as detailed energy and condition reports.” The Axess Elite provides IPaddressable two-way communication, manages system energy usage, can sequence individual outlets, monitors power usage at the system level, controls expansion units from the master unit, and monitors a system’s energy consumption by each connected device. It integrates with most major control systems, including AMX and Crestron. Additionally, the user-friendly GUI lets technicians hard reboot locked up equipment, recycle power, schedule automatic triggers to AutoPing devices, and monitor individual outlets and power settings to eliminate the time and costs associated with sending a technician to the site. “With more devices working cooperatively in systems, the ability for control and knowledge allows integrators to keep systems running more smoothly and detect different environmental causes for issues,” Simmen added. Furman’s CN-1800S with SmartSequencing technology offers bidirectional communications between multiple units, so a primary can control and sequence multiple secondary units. Its RS-232 ports and command sets enable it to be operated through control systems, and an optional RS-232-to-Ethernet adapter adds full IP addressability to the unit, allowing it to be controlled, programmed, and monitored from a smartphone, tablet, PC, or any web-enabled device. It includes noise filtration, voltage/surge protection, and it provides nine AC outlets. More Than Power The growing number of devices via IoT has an impact on more than just power, as Extron’s da Silva pointed out. “The increase in the number of signals delivered over CATx cabling is the biggest
technology Belden’s REVConnect FlexPlug works with any IoT device that uses an RJ45 plug, enabling the REVConnect termination to be deployed in applications where the size of a typical field terminated plug inhibits direct connection to IoT devices with size and cable routing constraints.
opportunities to provide remote power can provide some advantages. “PoE is available on a wide variety of Extron products, such as the TouchLink Pro touchpanels, TouchLink Scheduling panels, and ShareLink Pro 1000 Wireless Collaboration Gateways,” said da Silva. “Our new NAV Pro AVoIP product line also includes POE compatibility. A product such as the NAV E 101 Pro AV over IP Encoder-HDMI can be remotely powered over a PoE-compliant network switch, eliminating the need for an external power supply.” PoE allows the Extron TLP Pro 720C 7-inch Cable Cubby touchpanel to receive power and communication over a single Ethernet cable. The TLP Pro 720C is built into an all-metal Cable Cubby enclosure that can be mounted securely into a tabletop, lectern, or other flat surface. In situations where devices like this are installed, other issues arise. Environments
such as conference rooms or classrooms pose unique challenges for cable management, da Silva explains. “Here, users come in direct contact with connection points to the room’s AV system,” he said. “Loose cables for connecting laptops and mobile devices not only tend to ‘walk away,’ they clutter the room or table.” Several solutions exist to manage these issues. Kramer Electronics offers the TBUS-202xl Dual Pop-Up Table Mount Multi-Connection Solution. Pneumatic lifts, which close flush with the table surface, make power inputs accessible from either side of the conference table, which can be fitted with a choice of universal, USA, European and other power connections. Inputs also include 15-pin HD, HDMI, 3.5mm, and Ethernet ports. The InteGreat A/V Table Box with USB from Legrand-Wiremold also allows for a number of connections—it’s supplied with a cable grommet kit that can accommodate up to eight pull-out connections—and it also has an activation surface that can be lowered in half-inch increments from 1 to 4 inches to accommodate a range of longer cable connectors. *
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impact on the AV industry,” he said. “Streaming, whether implemented as exclusive technology such as Extron’s NAV Pro AV over IP or using a standards-based codec like H.264 found within Extron SMP and SME series of products, continues to be more and more prevalent.” When dealing with numerous IoT devices and compatibility questions arise in connecting endpoints, Belden offers a novel solution. The REVConnect FlexPlug works with any IoT device that uses an RJ45 plug, enabling the REVConnect termination to be deployed in applications where the size of a typical field terminated plug inhibits direct connection to IoT devices with size and cable routing constraints. The product family consists of both Cat 6a (10 Gigabit) and Cat 6+ unshielded REVConnect flexible plugs that allow users to quickly connect a terminated REVConnect core on horizontal cabling to IoT and Power over Ethernet (PoE) devices (100W) that require small-footprint, low-profile RJ45 plugs or require tight wire routing including 90- or 180-degree bends from the connection interface. Because PoE products receive power directly from the network switch, the
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technology Extron HC 404 Collaboration System with Zoom Room Control The What: Extron has preconfigured the HC 404 Meeting Space Collaboration System to extend control capabilities to Zoom Rooms running on an Apple Mac. The What Else: The system provides a one-touch user experience for conferencing, collaboration, and AV room control. A single interface on the user’s Extron TouchLink Pro Series touchpanel is all that’s needed to control every conferencing and audiovisual function. The Bottom Line: The HC 404 is an easy-to-use AV system for collaboration spaces. It combines video switching, scaling, signal extension, and system control into a transmitter and receiver pair that seamlessly integrates with a variety of room configurations. Common functions such as display power and source switching are automated. Users can quickly share projects by simply connecting their laptop, tablet, or other source device.
Genelec Smart IP Audio Platform
The What: Genelec unveiled an open IP networking technology platform aimed specifically at the installation market. It will deliver power, audio, and scalable loudspeaker system configuration, supervision, and calibration features via a single, standard Cat 5 cable. The What Else: Based on IP and PoE (power over Ethernet), the Genelec technology platform includes a proprietary internal power supply that delivers much higher SPLs than was previously possible via conventional PoE, according to the company. Genelec says its solution is powerful enough to run small- to medium-sized systems. The Smart IP platform solution is compatible with most popular AoIP (audio over IP) networking protocols for flexibility and scalability. A standard analog input is also included, increasing the system design flexibility. The Bottom Line: This technology will be rolled out over a range of Genelec’s installed audio loudspeakers beginning in the fourth quarter of this year.
Bose Professional ArenaMatch Loudspeakers
The What: Bose Professional is introducing ArenaMatch DeltaQ array loudspeakers and ArenaMatch Utility loudspeakers for outdoor installations. ArenaMatch arrays incorporate DeltaQ technology to bring improved sound quality, consistency, vocal clarity, and flexibility to outdoor installations including sports stadiums, arenas, and outdoor entertainment centers. The What Else: Featuring an IP55 weather rating, ArenaMatch DeltaQ modules make it easy to create durable and reliable outdoor loudspeaker arrays that bring consistent, intelligible sound to listeners. ArenaMatch offers a turnkey solution for entire outdoor sound systems. Designers can employ 40-degree ArenaMatch array modules for point-source applications and 10-, 20- and 40-degree modules for line arrays—all with the same transducers for consistent tonal balance. Built for zone-fill coverage or high-SPL foreground music, four new Bose ArenaMatch Utility loudspeakers feature similar tonal balance to
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ArenaMatch array modules but in compact designs. They have the same EMB2S compression driver as ArenaMatch arrays, ensuring consistent sound, and an IP55 weather rating. The Bottom Line: All ArenaMatch models ship standard with biamp capability, a passive crossover, and 70/100V transformer inputs, so they’re adaptable to a variety of configurations. They also include M12 threaded inserts with internal steel link bars for use with Bose accessory mounting hardware or custom array frames.
InFocus New LED and Laser Projector Lines
The What: InFocus has debuted two new projector lines: the LED IN1100 Series and the laser INL3100 Series. Both series feature the company’s Quantum Color Engine, DLP technology, and Brilliant Color implementation. The What Else: The IN1100 Series line of ultra-portable projectors include the IN1156 and IN1188HD models that are built for mobility. At 4.4 pounds, the models are suited to business travelers and those taking their presentations on the road. Projectors in the IN1100 Series feature a 3,000-lumen display and 150,000:1 contrast ratio. For meeting and conference spaces, INL3100 Series models INL3148HD and INL3149WU provide bright, long-lasting images at 5,000 lumens with a versatile ratio and 1.6x zoom plus manual vertical lens shift. The Bottom Line: The IN1100 Series and INL3100 Series feature a solid-state mercury-free design with virtually no color decay and a 30,000-hour light source. Both lines are expected to be available in the second quarter of this year.
BrightSign BSN.cloud
The What: BrightSign BSN.cloud is a cloud-based player management platform for connected digital signage networks. With its new user interface, BrightAuthor:connected, the platform supersedes the company’s current BrightSign Network ecosystem with a multi-tiered service offering. The What Else: BSN. cloud comprises three levels: Cloud Control (included for free on every player) and Management Cloud and Content Cloud, which will be offered at a monthly subscription price. BrightSign has released APIs for each tier, and partners such as Carousel Digital Signage, Creative Realities, and Diversified have already used them to produce custom software interfaces. Cloud Control is connected directly to the BrightSign OS 8.0 operating system to give real-time connectivity and provisioning to the players, which will greatly streamline the setup of large systems. Management Cloud, the first subscription tier, provides data and insight into the system’s connectivity over time. Creative Cloud, the highest subscription tier, hosts and distributes content to players, adding features such as a media library, content feeds, schedules, presentation management, and content distribution tools. BSN.cloud is compatible with all Series 2 4K models, and all of Series 3 and 4 players, requiring just a firmware upgrade to the latest operating system. The Bottom Line: Besides the reduction in setup time, BSN.cloud can help integrators take their business to a new level.
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technology AtlasIED Z-Series The What: AtlasIED’s Z Series is an all-in-one sound masking solution that provides highquality speech privacy, highdefinition background music, and paging functionality. The What Else: The Z Series consists of a choice of a four-zone (Z4) or two-zone (Z2) highdefinition acoustical system and a wireless-enhanced speech privacy activation sign. Both the Z4 and Z2 include integrated pink and white noise generators for sound masking, as well as mic-line input for paging/background music and a Bluetooth receiver for wireless music transmission. The Bottom Line: Now shipping, AtlasIED says the Z Series models are easy to install, with a slim, clean, aesthetically pleasing design. Models can be mounted in-wall, on-wall, or in a rack. Once installed, all hardware and wiring are centrally located behind the secure front panel, simplifying access for post-installation service.
ClearOne Collaborate Versa Family
The What: ClearOne has introduced an expanded line of Collaborate Versa solutions. The product family now includes Collaborate Versa 50, Versa Pro 50, and Versa Pro 150 models. The What Else: The new models bring together plugand-play connectivity with high-quality audio and HD video to enhance the BYOD conference experience in huddle spaces, mid-size meeting rooms, and executive offices. All three models are compatible with cloud-based applications such as ClearOne Collaborate Space, Skype for Business, Zoom, Cisco Webex, GoToMeeting, and ClearOne Spontania, among others. Joining the previously released Collaborate Versa 150, the new Collaborate Versa 50 features a ClearOne Unite 50 EPTZ 3x zoom 1080p30 camera to capture all participants in the room; a central hub for connecting to dual displays, cameras, audio endpoints, networks, and other peripherals; a CHAT 150 speakerphone with advanced audio processing for a rich conferencing experience; and a complimentary 90-day trial of Collaborate Space, ClearOne’s cloudbased audio and video conferencing application. The Collaborate Versa Pro 50 features a ClearOne Unite 50 EPTZ 3x zoom 1080p30 camera and a complimentary 90-day trial of ClearOne Collaborate Space. Customers purchasing the Collaborate Versa Pro 150 get upgraded to a 1080p30 Unite 150 PTZ camera with 12x optical zoom. Both Collaborate Versa Pro 50 and Versa Pro 150 solutions feature a Converge Huddle audio DSP mixer for a professional audio experience, a Ceiling Microphone Array with 360-degree coverage that reduces reverberation and noise, and an optional Converge Huddle VESA mount. The Bottom Line: The complete room solutions unite simplified connectivity, integration with popular conferencing applications, and quality audio and video.
Audinate Dante AV
The What: Audinate’s Dante AV is an integrated audio and video over IP solution for manufacturers that’s designed to solve problems of networked video and audio synchronization. It uses a single network clock for sub-microsecond accuracy. The What Else: With Dante AV, audio and video signals are independently routable in a single interface using Dante Controller software. Manufacturers can also take advantage of Dante API to customize their management user interface. Dante AV solves time alignment issues and eliminates the need for audio de-embedders in applications such as sports bars, live events, and multi-zoned AV systems for perfect lip sync everywhere.
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The Dante AV Module supports one video channel and eight bi-directional channels of uncompressed Dante audio. The Dante AV Module is well suited for manufacturers creating 1G video over IP products and includes Dante control, transport, and synchronization. The architecture is completely codec-agnostic, so manufacturers can use the codec of their choice and still get the benefits of Dante. The Dante AV Module is available with the Dante AV Product Design Suite, providing a complete AV over IP endpoint product design for manufacturers who wish to get a product to market quickly. The Product Design Suite incorporates the Dante AV Module and includes a comprehensive set of hardware documents and software to create complete, fully interoperable AV products quickly and reliably. The Dante AV Product Design Suite includes a JPEG2000 codec supporting 4K/60p 4:4:4 video for visually lossless results with low latency over a 1 Gbps network. Dante AV Product Design Suite also implements HDCP to prevent copying of digital audio and video content as it travels across connections. The Dante AV Product Suite can be customized to suit an OEM’s specific requirements and provide competitive differentiation. The Bottom Line: Dante AV is a complete integrated audio and video networking solution designed to bring to video all the benefits of Dante’s audio over IP solution: discovery, ease of use, and integrated control. Dante AV enables complete interoperability with more than 1,600 Dante-enabled audio products already on the market. The Dante AV Module will be commercially available to manufacturers in mid-2019.
Analog Way LivePremier Series
The What: Analog Way introduced a new range of modular and scalable 4K/8K multiscreen presentation systems and video wall processors for high-end staging and premium system integration. The LivePremier series comprises four preconfigured products: Aquilon RS1, RS2, RS3, and RS4. In addition, two fully customizable models, the Aquilon C and C+, can be tailored to match the requirements of any project or event. The What Else: With ever-increasing video display sizes, 4K and 8K imaging, high dynamic range imaging, high frame rates, and rapidly evolving video and audio standards, the need for a forward-looking and adaptable video processing platform has never been greater. In response to this evolution in the professional audiovisual industry, Analog Way presents a 4K/8K presentation system with unique I/O capabilities and up to 120-megapixel throughput on program outputs at 10-bit 4:4:4, from a single chassis. Designed around a highly flexible, modular hardware platform, all the LivePremier Aquilon systems combine real-time 10-/12-bit 4:4:4 video processing power, best-in-class image quality, and pure 4K/60p on each input and output with ultra-low latency. In its largest chassis configuration, LivePremier Aquilon offers up to 24 4K/60p inputs and 20 4K/60p outputs configurable as single screens, edge-blended widescreens, or scaled auxiliary outputs; two dedicated 4K multiviewer outputs; up to 24 4K or 48 HD freely assignable layers; as well as features for advanced display configurations (custom output formats, output rotation, area of interest, bezel compensation, pixel pitch management, etc.). The Bottom Line: The LivePremier Aquilon systems are engineered to perform to the highest standards in mission-critical applications and are road-hardened to survive frequent shipping and tough live events. By combining a heavy-duty modular design, high-quality components selected for their reliability, and features such as redundant hot-swappable power supplies and smart thermal management, they deliver uninterrupted 24/7 performance and peace of mind.
new products
technology The What: BenQ is expanding its portfolio of interactive flat panels (IFPs) for education with the Premium RP Series. The new series boasts classroom-ready features and a user-friendly interface that help educators create personalized, collaborative, and engaging curricula. The 4K UHD IFP lineup includes the 65-inch RP6501K, 75-inch RP7501K and 86-inch RP8601K, a range that can accommodate classrooms big and small. The What Else: The series incorporates an air-quality sensor, which helps monitor the carbon dioxide concentration level in classrooms and reminds teachers to adopt necessary mechanisms to keep carbon dioxide concentration at an ideal level. BenQ Smart Eye-Care technology eliminates the health effects associated with blue light and glare. The IFPs are able to sense when someone is close to the screen, which automatically activates flicker-free and low blue light features. Certified by TÜV Rheinland, these features keep flicker and blue light emission from impacting eye health. The germ-resistant screen, which is made up of a multilayer coating of the nontoxic, enduring nano ionic silver agent, kills most germs accumulating on screen surfaces and prevents cross-infection or epidemic in classrooms. The ionic silver’s antimicrobial feature remains effective even after thorough cleaning or long periods of use. The RP Series is cloudenabled, and when combined with BenQ’s EZWrite 5.0 platform, the IFP becomes a hub where teachers and students can share ideas, notes, and opinions and make annotations on screen captures from any app, video, website, document, or image. Participants can also make annotations on the screen from their device, regardless of their location. Teachers can download and upload files to cloud services, such as Google Drive and Dropbox, directly from the screen. This feature eliminates the step of accessing files from USB and makes it easy for teachers to start class and modify their materials on the fly. The Bottom Line: The premium IFP series offers an extra
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level of flexibility for device control through voice assistant, allowing teachers to control the flow of the class, such as starting the timer or searching the internet from wherever they are in the classroom. Teachers can easily control the IFP through voice control or remote control, further ensuring a smooth classroom experience for both students and teachers.
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BenQ Premium RP Series Interactive Flat Panels
new products
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technology Peerless-AV Motorized Cart for Education Environments The What: Peerless-AV has launched the SmartMount Motorized Height-Adjustable Flat Panel Cart (SR598ML3E) for education applications. The What Else: An extension of Peerless-AV’s line of AV carts, the latest version of the Motorized Height-Adjustable Flat Panel Cart integrates actuators, making it easy for educators and students to raise and lower touch-enabled displays. Designed specifically for education settings, the cart seamlessly interacts with touch-enabled technology, allowing students and teachers to focus on the content on display while creating a collaborative learning environment. The Motorized Height-Adjustable Flat Panel Cart is ADA-compliant, providing display height adjustment up to 25.6 inches with the touch of a button. Offering top safety features, the Motorized HeightAdjustable Flat Panel Cart is UL962/1678 listed and features a safety limit function, which automatically reverses direction when a collision is detected in an upward, downward, or lateral force. The cart offers multiple accessories, including a laptop tray, video conferencing shelf, six-outlet surge protector, PC mounting plate, and power cord manager. The Bottom Line: Focusing on ease of use, the Motorized HeightAdjustable Flat Panel Cart features 4-inch casters for rigidity and stability, and a preassembled design with no wiring required. PeerlessAV’s SmartMount Motorized Height-Adjustable Flat Panel Cart is available now through Peerless-AV direct sales representatives and authorized distribution networks.
Epson Pro L Interchangeable-Lens Laser Projectors
The What: Epson has debuted a new range of compact, interchangeable-lens Pro L laser projectors. Additionally, Epson is introducing 9,000- and 30,000-lumen laser projectors. The What Else: Models in the new range are Epson’s most compact interchangeable-lens laser projectors. These versatile projectors, complete with 4K enhancement, HDBaseT, and wide lens shift, are designed for use in large venues including visitor attractions, higher education, museums, and corporate meeting rooms. They produce bright (up to 7,500 lumens), detailed, high contrast images with defined shadow details. The minimalist design and quiet fan ensure these new projectors fit into a variety of environments. The Epson Pro L30000U 30,000-lumen laser projector is marketed for high-end installation. The 9,000-lumen laser projector joins the Pro L1000-Series, whose models range from 6,000 to 15,000 lumens. These projectors are designed for permanent installations as well as rental and staging. The Bottom Line: The Pro L laser projectors will be available this fall.
Sony VPL-FHZ75, VPL-FHZ70 Laser Projectors
The What: Sony has introduced two new installation model laser projectors, the VPL-FHZ75 and VPL-FHZ70. The new additions cater to the increased market demand for immersive and high-brightness projection in midsize environments such as schools, corporations, churches, museums, and entertainment installations. The What Else: Offering WUXGA resolution and color light output of 6,500 and 5,500 lumens, respectively, the VPL-FHZ75 and VPL-FHZ70 use a 0.76-inch LCD panel with an incorporated optical compensator to deliver bright and vibrant images with true blacks and
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accurate-to-life color reproduction. Developed for BRAVIA displays and high-end home theater projectors, Sony’s super-resolution technology “Reality Creation” analyzes images to the pixel level to enhance clarity in every detail. Combining high contrast with the benefits of Reality Creation, the VPL-FHZ75 and VPL-FHZ70 provide clarity in images and text. Both models come with an “intelligent setting” feature developed using Sony’s long-term experience in laser projection, research, and feedback from customers. The feature simplifies the installation process by automatically selecting the best configuration based on the projector’s environment. The four preset modes in the new projectors are meeting/classrooms, museums, entertainment venues, and multiscreen setups. These modes enable users to optimize the projector’s performance in relation to each environment, whether it’s adapting to a well-lit meeting room where brightness is most important, quiet environments such as museums requiring low noise level, or multiscreen use where color matching is essential. The Bottom Line: With their compact size, low weight and unobtrusive design, the VPL-FHZ75 and VPL-FHZ70 offer installation flexibility in any environment—even in buildings that may operate in imperfect ambient light settings, or that include unusually shaped rooms. The projectors can be placed in higher positions thanks to their wide lens shift capability of +70 percent vertical. In addition to expanding the number of options where the projector can be positioned, the feature ensures that the presenter or visitors will not be distracted by the projector’s light source. In addition, without using keystone, there is virtually no distortion of the image or digital noise, ensuring continuous high picture quality with sharp focus and high brightness. The VPL-FHZ75 and VPL-FHZ70 are planned to be available in spring and will come in both black and white finishes.
d&b audiotechnik DS20 Audio Network Bridge
The What: The DS20 audio network bridge is d&b audiotechnik’s first product offering that connects its loudspeaker systems to the open standards-based Milan protocol. The What Else: The DS20 interfaces between Milan networks and AES3 digital audio signals, while also providing distribution of Ethernet control data. Metadata including Milan channel labels and cabling information is sent via the AES3 channel stream to the four-channel d&b amplifiers. Positioned in front of the amplifiers in the signal chain, this 1 RU device is equally suited to mobile and installation environments. As well as providing an interface from the Milan audio network to the digital inputs of the d&b amplifiers via Ethernet, the DS20 provides four digital AES3 input channels for applications such as a break-in from a front of house console. The DS20 incorporates a fully AVB-enabled integrated 5-port switch, offering a primary and redundant network. This provides extended connectivity for a laptop to control the d&b amplifiers using the R1 Remote control software via the OCA (Open Control Architecture) protocol. The Bottom Line: The DS20 is a natural networking choice for d&b users. Milan is a deterministic network that inherits all the technical benefits of audio video bridging (AVB) technology: improved reliability, optimum synchronization, and hassle-free network setup.
new products
technology The What: ZeeVee’s latest ZyPer Management Platform enhances its entire AVoIP product line with features that provide improved performance, functionality, and administration. The What Else: The ZyPer Management Platform 2.0 includes new multiview capabilities, tools for more rapid deployment, APIs for the industry’s most popular third-party control systems, expanded administration functions for user access and security, and the ability to configure and control video walls as large as 81 screens. It is designed for use with video networks employing ZeeVee ZyPer4K, ZyPerUHD, and ZyPerHD product lines. Among the key features of the ZyPer Management Platform 2.0 are: fast multiview transitions for implementing picture-in-picture functionality; the ability to send compressed audio in Fast-Switched mode as well as Genlocked mode; increased maximum video wall size to 9x9 from 5x5, as well as support for custom wall sizes such as 6x3; all encoders and decoders can be set up in a single text-based configuration grid for faster system setup and monitoring; independent routing of RS232 and IR signals on ZyPerUHD to any place, any time (encoder to decoder); ability to save and restore server database of system configuration, encoder/decoder setup, as well as wall and multiview parameters; and new/updated zone commands that can be managed from the API, which is a benefit to those not using ZeeVee’s GUI. In addition, the new API includes software modules for accommodating control systems from Crestron, Barco Overture, Control4, RTI, and Q-SYS, as well as continued support for SAVI and DTVGameControl. The Bottom Line: For existing customers, the ZyPer Management Platform 2.0 is available via download at ZeeVee.com. New customers installing ZyPer networks will be immediately equipped with the new firmware.
Clear-Com V-Series Iris Panels
The What: Clear-Com’s V-Series Iris Panels, which provide Eclipse HX users with low latency audio over IP (AoIP) using AES67, are now shipping. The What Else: The V-Series Iris panel can monitor and send communications over three concurrent AES67-compliant uncompressed audio IP streams, enabling systems to deliver high-quality uncompressed audio from intercom user to user with significantly reduced latency. When connected to Clear-Com’s new high-density E-IPA card, which is natively AES67 compliant, users can deploy up to 64 Iris panels per card. The Iris panel also offers fully user-configurable color OLED displays, providing the user label, tally, and port information. EHX Supervisor Mode real-time control allows label updates and monitoring on the fly. Production teams can take advantage of the system’s flexibility by combining V-Series Iris panels and multiple E-IPA cards: for example, a large sporting event might use a single frame with many wireless/panel connections on the same intercom network to cover an entire stadium, or megachurches may create multi-region intercom networks via LAN, WAN, or the internet to help broadcast services to churches around the world. The V-series Iris panel is optimized for use with EHX 11.0 software to fully implement its AES67 connectivity, real-time control, and color tallies; it also has I.V. Core IP and four-wire connections for backward compatibility with Eclipse frames running EHX 10.0 or earlier. The Bottom Line: The V-Series Iris panel is well suited for pro-
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ductions that have fully converted to IP-based communications for distribution of video and audio. Live production teams will also benefit from the full-color OLED displays, allowing teams to quickly view and process channel information simply by the colors displayed, letting them keep their focus on the performance.
Crestron DM NVX Encoders/Decoders with POE+ or Dante
The What: Crestron debuted additions to its DigitalMedia product family at ISE 2019. The new products include the DM-NVX-E30(C) encoder and DM-NVX-D30(C) decoder, both with POE+ support, as well as the DM-NVX-351(C) encoder/decoder with built-in DSP for Downmix and the DM-NVX-352(C) encoder/decoder with Dante Audio. The What Else: The E30(C) D30(C) are encode- or decodeonly units that support HDMI connectivity and analog audio. Compatible with all other DM NVX products, they deliver flexibility for basic endpoints when only video and audio are needed. The E30(C) delivers high-quality video with new Pixel Perfect Processing, support for high-quality formats (4K/60p, 4:4:4, HDR), PoE+ support, a fan that can be switched off when not in use, and the use of standard switches and Cat 5e cabling. With the new 352(C), the DM NVX product line bridges the digital audio and video worlds. The 352(C) offers the same feature set as the 350(C), while eliminating the need for complex third-party analog audio devices that receive or transmit AES67 or Dante audio. The 352(C) connects to analog audio input/output ports on DigitalMedia devices. The Bottom Line: Crestron’s DM NVX encoders/decoders with POE+ support and DM NVX encoders/decoders with Dante audio networking provide integrators and end users with additional system design flexibility and functionality.
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ZeeVee ZyPer Management Platform 2.0
ad index COMPANY
PAGE CONTACT
COMPANY
PAGE CONTACT
Absen
44 usabsen.com
InfoComm
20 infocommshow.org
Analog Way
21
Matrox Graphics
31
matrox.com/graphics/maevex-6100/scn
Mitsubishi Electric
45
mitsubishi-presentations.com
Neutrik
15 neutrik.com
Arlington Industries
analogway.com
17,51,53
arlingtonlowvoltage.com
Audio Technica
19
Audix
11 audixusa.com
Optoma Technologies
B & H Photo-Video-Pro Audio
39
Peerless-AV
37 peerless-av.com
Connectrac
27 Free2MoveForward.com
RGB Spectrum
1,13
rgb.com
Rose Electronics
59
rose.com
Shure
7 shure.com
Da-Lite
audio-technica.com
bhphotovideo.com
Insert 2
legrandav.com
35, Insert 5
optoma.com
Digital Projection
3
digitalprojection.com
DVI Gear
25
dvigear.com
Sony Electronics
Extron Electronics
60
extron.com
Stampede
41 stampedeglobal.com
Hall Research
33
hallresearch.com
TOA Electronics, Inc.
8
Harman
2 amx.com/enova
Vanguard LED Displays
Hitachi America
23
Yamaha Pro Audio
hitachisolutionsamerica-us.com
Insert 7
4-5
toaelectronics.com vanguardleddisplays.com
9
Product Index
yamahaca.com
Company Index
AUDIO DISTRIBUTION
MICROPHONES
Clear-Com 53
Audio-Technica 55
d&b audiotechnik
52
Biamp 55
Genelec 48
Shure 55
COLLABORATION
MOUNTS/RACKS
ClearOne 59
Peerless-AV 52
Extron 48
Absen…42; Almo…12; Alpha Sound …17; Altia Systems…15; Altman Lighting…16; Anchor Audio…16; Ashly Audio…26; Atlona…14; Audinate…13, 20; Audio One…32; AVI-SPL…16, 58; AVIXA…12, 16, 21, 22; Brawn Consulting…36;
POWER
DIGITAL SIGNAGE
Belden 47
Absen 44
Extron
BrightSign
38, 48
Furman 46
Carousel Digital Signage
sony.com
46, 47
Christie…20; d&b audiotechnik…42; Digital Projection…24; Digital Signage Federation…36;
38
Kramer 47
Draper 38
SurgeX 46
Leyard and Planar
Wiremold 47
GreatAmerica…12; Harman…18, 32; High Street
PROJECTION
Collective…36; Kramer…16; L-Acoustics…13;
Mitsubishi Electric
38, 43, 44 44
Nanolumens 43 Navori 38 NEC 38 Optoma 38
Epson 52 InFocus 48 Sony 52
Peerless-AV 38
SIGNAL MANAGEMENT
PixelFLEX 44
Analog Way
Samsung 43
Audinate 50
tvONE
Crestron 53
38, 56
Modulo Pi
DISPLAYS BenQ 51
50
56
ZeeVee 53
Christie 56
SOFTWARE
Eiki International
Symetrix 56
55
LOUD SPEAKERS
SOUND MASKING
Bose 48
AtlasIED 50
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Electro Acoustics…42; Extron…42; Ford AV…34;
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Level 3 Audiovisual…34; Leyard and Planar…17; Nanolumens…14; NSCA…22; Open Eye Global…36; Panduit…14; Peerless-AV…40; Q Division…36; QSC…20; Renewed Vision…42; Samsung…32; SDVoE…13; Society of Experiential Graphic Designers…36; SophiaTX…14; Stampede…17; Sunday Haus…42; T-21 Technologies…15; Vanco International…32; VITEC …15; Women of Digital Signage…22; Yamaha…17; YESCO…40; Zenith…36
new products
technology Biamp Crowd Mics
The What: Shure has begun shipping its Microflex Complete Wireless (MXCW) Conferencing System. The What Else: The wireless conferencing units—which include a microphone, loudspeaker, interpretation audio, controls, and touchscreen—overcome cable restrictions for use in rooms that require adaptable seating, or in historic settings where permanent installation (like tabletop drilling) is not an option. Of note, most government entities have rooms that are multipurpose or multifunctional. Flexible seating—and a corresponding scalable conferencing system—is a must. Additionally, the system’s lack of visible wiring meets today’s expectations for sleek, clean setup. It also encourages natural interactions between participants who are no longer held back by cables; instead, they can move and communicate without restraint. Because a wired connection is not needed, IT managers and AV professionals can set up and configure the system in minutes, according to Shure. If a last-minute meeting is scheduled, users can pull out the system and configure it quickly. Further, Automatic Gain Control technology and proprietary audio codecs help ensure that MXCW delivers intelligible audio and consistent speech levels for all participants. Microflex Complete Wireless leverages the power of Shure’s frequency management technology to eliminate time-consuming frequency adjustments and interruptions. Additionally, MXCW is supported by Shure’s Interference Detection and Avoidance technology for reliable transmission even in the most congested RF environments. Coupled with AES-128 audio encryption for enhanced privacy and a single access point, integrators and AV professionals have real-time control over the entire wireless coverage area. The Bottom Line: A premier solution in Shure’s conferencing portfolio, MXCW is designed to provide wireless freedom and flexibility for conferences, meetings, and events in government, corporate, hotel, and educational facilities. Well suited for environments that need quick setup and breakdown, the all-in-one conferencing solution offers high-quality audio, security, and ease of use.
The What: Biamp’s Crowd Mics system transforms smartphones and tablets into a personal microphone and interactive response system, creating a streamlined experience for event attendees and moderators alike. The What Else: Designed for presentations, lectures, panel discussions, and other presenter/audience events, Crowd Mics is hosted on a small hardware appliance, the ATOM, that supports up to 1,000 event participants. ATOM connects directly to the room’s audio system via USB or balanced audio outputs, includes the option to present video via HDMI, and provides moderators full access to the event’s participation log, including questions asked and poll results. Audience members connect to ATOM using a free iOS or Android app installed on their phone or tablet. The app lets event participants use their smartphones as personal wireless microphones and gives access to standard audience engagement tools like polls and messaging. The separate Crowd Mics moderator application allows a presenter or moderator to select who will speak next, create and publish polls, and select audience text comments to be pushed to the room’s AV presentation system. Crowd Mics can be managed through Biamp’s SageVue 2.0 browserbased monitoring and management platform. The Bottom Line: Biamp expects Crowd Mics to be available in the second quarter of 2019.
Eiki International TRT LED Displays
The What: Eiki International is now distributing TRT LED displays as part of its comprehensive range of projection and signage solutions. Suitable for hanging, wall-mounting, base-standing, bracket-standing, and other creative installations, the new TRT LED display panels are well suited for use at convention centers, shopping malls, meeting rooms, airports, gas stations, supermarkets, and clubs/restaurants, as well as command and control centers. The What Else: Used individually or as part of a multiscreen cascade, the TRT LedPoster screen provides a powerful visual experience. With a 2880 Hz refresh rate and 1,200 nits brightness, the TRT LedPoster provides a 160-degree viewing angle both vertically and horizontally, resulting in more realistic color reproduction. Each TRT LedPoster has a screen size of approximately 1900 mm x 600 mm (74.8 x 23.6 inches) and is viewable from a distance of 65 feet. The Bottom Line: Available in two models—P 2.5 and P 1.9—the TRT LedPoster displays carry a respective dot pitch of 2.5 mm and 1.944 mm. The display depth is 35 mm (1.3 inches) with an edge of 6 mm (0.24 inches). The frame size is 572 mm x 1902 mm (22.5 inches wide x 74.8 inches high). Additionally, each LED display frame has an integrated autoclosing inclined bracket, making setup for trade shows and other temporary display situations quick and easy.
Audio-Technica ES954 Hanging Microphone Array
The What: Audio-Technica has begun shipping the ES954 Hanging Microphone Array, which is designed for huddle rooms, conference rooms, and other meeting spaces. The What Else: When controlled by the Audio-Technica ATDM-0604 Digital SmartMixer, the four-capsule microphone array provides 360-degree coverage through virtual hypercardioid or cardioid outputs that can be steered horizontally and tilted vertically. The ATDM-0604’s graphic interface enables control of the width and orientation of each virtual polar pattern, which may be steered in 30-degree increments, with a tilt function accommodating differing ceiling heights or users who are sitting or standing. The ES954 Hanging Microphone Array features a permanently attached 4-foot cable with locking grommet that enables easy microphone height adjustment. UniGuard RFI-shielding technology offers rejection of radio frequency interference. The package includes a Plenum-rated AT8554 Ceiling Mount with RJ45 connectors and pushtype wire terminals for simple, secure installation. The ES954 connects to the mixer over a pair of shielded standard Cat 5 cables. Two RJ45 breakout cables are provided to input the four channels, plus an LED conductor, into the mixer. An integral, logic-controlled 360-degree red/green LED ring provides clear indication of the array’s mute status. Alternative seating arrangements in the room can be accommodated by reorienting each of the four microphone patterns in the mixer’s software. Different seating configurations and associated coverage patterns can be saved as presets in the mixer for quick recall. In larger rooms, multiple ES954 microphone arrays could be installed—for instance, one at each end of a long conference table—and the polar patterns of the multiple microphone arrays steered and widened or narrowed accordingly. The Bottom Line: Intended primarily for videoconferencing applications, the ES954 may be used singly or in multiples to capture every person speaking in a room, with the total number of channels restricted only by the capacity of the mixer or DSP device controlling the system.
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Shure Microflex Complete Wireless Conferencing System
new products
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technology Christie MicroTiles LED
tvONE Updates CORIOmaster Video Wall Processors
The What: Christie’s new MicroTiles LED displays are smaller, brighter, more powerful, and more flexible than their predecessors. Delivering P3 color space, HDR10 compatibility, and software that keeps the wall calibrated at 97 percent or greater uniformity, Christie MicroTiles LED are suitable for broadcast sets, corporation venues, museums, retail environments, stadiums, arenas, and higher education applications. The system includes a low profile, ADA-compliant QuickMount system that allows displays to be created in any shape and size, including 90-degree inside/outside corners and both concave and convex curves. The What Else: System capabilities include 12-bit input sources, 4K at 120 Hz, HDR10 compliance, integrated image processing, and scaling and simple switching The QuickMount system eliminates alignment challenges typically associated with installing LEDs by using precisely-machined mounting sheets and wall anchors that can be easily installed onto nearly any surface. Once the laser cut sheet is mounted, the small size and low weight of the cabinet-free tiles reduces installation complexity while saving space and increasing flexibility. A single PoE Cat 6 Ethernet cable is all that is required to connect each module to the entire display for a clean and simple cabling solution, dramatically reducing points of failure of typical LED cabinet design. With the click-n-go magnetic tiles, populating the display with LED tiles is incredibly fast. The Bottom Line: Christie MicroTiles LED comes with a threeyear parts and labor warranty, which is extendable to five years, and ships in late spring 2019.
The What: tvONE is now shipping enhancements to its CORIOmaster (4RU), CORIOmaster mini (1RU), and CORIOmaster micro (1/2 RU) video wall processors. The What Else: The enhancements include a secure communication suite with full REST API and multi-user control. Other improvements include an HDMI four-port output module (CM -HDMI -SC- 4OU T ), audio support for the CORIOmaster and CORIOmaster mini for embedded audio, and a dedicated audio module (CM-AUD-2IN-4OUT). Secure communication allows system installation to be compatible with all secure network infrastructure environments. The HDMI fourport output upgrades the C3-540 CORIOmaster to up to 56 outputs, making massive video walls, projector edge blends, and LED installations easy to configure. The embedded audio support and new audio module improve CORIOmaster performance for both video and audio in an installation. The IP streaming module now accepts both H.264 and H.265 (HEVC) for higher quality and increased bandwidth performance; the module also includes an ultra-low-latency mode. The Bottom Line: The CORIOmaster range of products can manage up to four canvases to support multiple video walls, while also performing other video tasks simultaneously, including audio, real-time 360 video rotations, multi-image processing, and rotation and edge blending.
Symetrix Composer 7.1
Modulo Pi Modulo Kinetic
The What: Symetrix used its appearance at ISE to debut a new version of Composer, its configuration software for Radius NX, Edge, Radius, Prism, and Solus NX DSPs. Composer 7.1 for Windows adds support for the Visionary Solutions PacketAV Duet video encoder and decoder, Symetrix T-5 Touchscreen controllers, and PD-1 Telco Dialer. A host of other software improvements makes system design and management more flexible. The What Else: All programming and routing of Visionary Solutions PacketAV Duet video encoders and decoders is now directly integrated within Composer 7.1. In addition, Composer indirectly supports select third-party non-Dante encoders/decoders that use the same control protocol as the Duets. Like Symetrix ARC controllers, the T-5 Touchscreen can control every user-facing function of an installed AV system using Symetrix’s SymVue interface. As with Symetrix DSPs, integrators can now manage any T-5 Touchscreen from Composer, as each device has its own IP address on the network. Composer 7.1 also supports the PD-1 Telco Dialer, which lets meeting leaders dial remote attendees into conference calls using a traditional telephone keypad rather than a touchscreen. Composer 7.1 adds several workflow enhancements. Time/date and special character export in the SymVue for Web interface is now present. New sizing handles (horizontal, vertical, and a corner handle for sizing the entire window at once) allow resizing of objects in control screens on the fly. This and expanded design sheet sizes make it easier to optimize installed systems for different remote-control scenarios, including T-5 Touchscreens, smartphones, and tablets. The Bottom Line: All of the above features add up to an expanded universe of use cases for Symetrix networked AV systems and let the installer scale systems to meet clients’ needs quickly and efficiently.
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The What: Modulo Pi has released a new version of Modulo Kinetic, a fully integrated real-time media server that can be used across the complete workflow, including show study, simulation, encoding, playback, and show control. The What Else: Modulo Kinetic features a user-friendly 2D compositing tool with nonlinear timelines, a low-latency live mixer, and a powerful 3D engine and show controller, all brought into one consistent environment. It handles advanced formats including Apple ProRes, HAP up to 8K+, and uncompressed still sequence TGA or 10-bit DPX. To optimize performance and usability, Modulo Pi has developed its own tracking system. Available in Modulo Kinetic’s new version, the optical tracking module allows real-time projection on moving objects, as well as video projector auto-calibration. Modulo Kinetic is compatible with other tracking and motion control solutions such as BlackTrax and Kinesys. A powerful 3D particle engine offers real-time generative and interactive content. Particles can be created directly in Modulo Kinetic’s user interface. A nodal panel allows drag-and-drop of devices and sensors, connecting them with timelines or 3D scenes to perform real-time tracking or interactive video effects. The Bottom Line: Through Modulo Kinetic’s intuitive and collaborative user interface, users can simulate and visualize a show in 3D. Modulo Kinetic’s new version makes real-time VR easy for improved show study and simulation: one single button in Modulo Kinetic’s software allows users to visualize a show scene from any angle with a VR headset. No coding is needed to enjoy all the benefits of Modulo Kinetic’s real-time interactive VR. Modulo Kinetic is available in a regular chassis, and a new ruggedized framework. The reinforced suspended frame and professional connectivity is designed to endure rough conditions.
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viewpoint Letting My Baby Go BY JAY MYERS
O
ne of the most difficult decisions small business owners have to make is deciding when to sell—or not sell—their businesses. It may be one of the most important decisions you will ever make in your life. Like many small business owners in the AV industry, I have received numerous calls through the years from a variety of investment bankers, private equity firms, and others who had interest in my business.
Truthfully, I ignored 95 percent of the calls that came in for a variety of reasons that included: 1. The potential investor did not fully understand the value of my business. 2. I was too busy growing my business to worry about selling it. 3. The timing wasn’t right for me, either personally or professionally (or both). I’m not sure about other owners, but the very thought of selling my business conjured up so many emotions. I had put my heart and soul into starting and growing the business, and I simply wasn’t willing to consider letting it go. I also had to admit, I didn’t trust many of the people making the calls. They all seem to have the same approach, which was too slick, too pushy, and, at the end of the day, most of them didn’t have a clue about AV integration firms. It was a potential investment for them—pure and simple. And that wasn’t good enough for me. As I told my employees many times, I didn’t start my business focusing on money, and I wasn’t going to let it go for the same reason. I started my business for the satisfaction of building something I could be proud of. But then I got the call. It was from one of those same investment guys I’ve been dodging for years, yet somehow this one seemed different. After just a few minutes of conversation, it was clear to me that the individual calling already knew a lot about me, my company, my clients, and—most importantly—the AV industry. He established credibility early on. And then he mentioned the company that was interested in buying my business. It wasn’t just any company ... it was/is an industry giant. That got my attention! The only problem was that they wanted to meet me at InfoComm 2018 to discuss their interest, answer questions, etc., and I hadn’t planned on making the trip to Las Vegas. But I did mention that my son would be there and that he would be happy to meet with them. I also explained that I had no intention of selling my business, and if the discussion were to go anywhere, it had to include a high-level leadership role for my son because I had previously committed to transitioning him to the role of CEO in January 2019. My son and I had put in a lot of effort and spent thousands of dollars in legal fees to set up the succession plan, timing, finances, etc. I was fully convinced that when my son met with the company, he would have a negative reaction and we would move on. Boy, was I surprised! He not only spoke highly of the company, but he noted that our companies were closely aligned with go-to market
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strategies, company cultures, etc. And I had to admit, that it all sounded pretty good to me. So what happened next? As you can imagine, there were dozens of meetings between the two companies to discuss next steps, needed information, etc. In other words, they needed to do their due diligence prior to making me an offer. The due diligence process analyzes anything and everything about your business, whether it be vendor agreements, customer contracts, licenses, or legal documents. I have to say that retrieving such a large amount of information— extremely sensitive information—made for the most stressful five months of my career. Every day we needed to submit more and more information, and yet we still had a business to run. Not an easy task. We finally got to the point where an offer was made. And even then I wasn’t sure. I loved being an entrepreneur and wasn’t certain I could really let
“I’m not sure about other owners, but the very thought of selling my business conjured up so many emotions. I had put my heart and soul into starting and growing the business, and I simply wasn’t willing to consider letting it go.”
go. But after thinking through it all, it came down to addressing three main issues. First, the offer had to be reasonable for me and my family, which included my son’s promotion to a leadership role. Second, I had to make sure my employees would be taken care of with things like benefits and career opportunities. Finally, we had look out for our current customers and ensure they would receive better pricing and support. Once those issues were addressed, it made sense to move forward. It truly was a WIN, WIN, WIN proposition. On a personal note, I walked my one—and only— daughter down the aisle on Oct. 27 and closed on the sale of my business on Oct. 3. I had to let go of both of my babies in less than a week—an emotional four days for sure! Jay Myers is the founder and CEO of Interactive Solutions, which was sold to AVI-SPL in the fall of 2018. He is the author of Keep Swinging: An Entrepreneur’s Story of Overcoming Adversity and Achieving Small Business Success and Hitting the Curveballs: How Crisis Can Strengthen and Grow Your Business.
What were the key takeaways from selling my business? **
Don’t sell your business when you’re ready; sell your business when it’s ready.
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It’s not what you think your business is worth, but what somebody is willing to pay for it.
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The due diligence process is arduous and will require a lot of your time. Be prepared to retrieve more information about your firm than you ever dreamed possible.
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When considering selling your business, don’t focus on the past. Sell the future!
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Make sure you take care of your employees (benefits, career opportunities, etc.) in the transition. Without them, there wouldn’t be an opportunity to sell your business in the first place.
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Make sure you take care of your customers by communicating what the transition means to them (better pricing, wider product line, better support, etc.). Without them, you would have no business to sell.
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Sell your business for the right reasons—such as an opportunity to grow, enhanced reputation, etc. Don’t do it just for the money.
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Be prepared for an emotional ride when selling your business. It’s likely the biggest deal of your career.
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