7 minute read
Can I Change Country in Exness? A Comprehensive Guide
from Exness Blog
by Exness_India
If you are trading with Exness, one of the most common questions that may come up is: “Can I change my country in Exness?” The clear and direct answer is no, you cannot change the registered country of residence on your Exness account once it has been created.
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This restriction exists because of regulatory compliance, verification, and security protocols. When you open an Exness account, you provide personal information, including your country of residence. This data is used for identity verification (KYC), regulatory alignment, and the assignment of specific payment methods and trading conditions depending on your country. Allowing users to change countries freely could create serious compliance risks, including fraud, money laundering, or regulatory violations.
However, this doesn’t mean you have no options if you move to another country or if you accidentally selected the wrong country when registering. In this article, we will explore why Exness does not allow a direct country change, what alternatives exist, and how you can effectively resolve this situation if it applies to you.
Why You Cannot Change Your Country in Exness
When you register with Exness, you provide basic details such as:
Name
Date of birth
Email and phone number
Country of residence
The country of residence is a critical detail because it determines:
Regulatory oversight – Exness operates under multiple licenses across jurisdictions (FSA, CySEC, FCA, etc.). The regulations that apply to your account are tied to your country.
Verification process – You are required to upload proof of identity and proof of residence documents. These must match the country you selected during registration.
Available payment methods – Deposit and withdrawal options differ depending on the country. For example, traders in Vietnam may have local bank transfers available, while those in the EU might rely more on SEPA or cards.
Trading conditions – Sometimes, leverage limits, account types, or promotions vary depending on where you live.
Because of these factors, Exness locks the country field after registration. Once your account is created and verified, changing the country would break the consistency between your personal documents, your trading conditions, and regulatory oversight.
What If You Move to Another Country?
A common scenario is that a trader relocates. For example, imagine you opened your account in Indonesia, but later you move to Germany for work or study. In this case, your Exness account will still be registered under Indonesia.
So what should you do?
You can continue using your existing account with your Indonesian details, as long as your payment methods remain functional.
If your payment options are affected or if you need to align with your new residency, you will need to open a new Exness account under your new country of residence.
This means registering again with a different email address and completing the verification process using your new documents (passport, ID, proof of address). Once the new account is verified, you can transfer your funds by withdrawing from your old account and depositing them into your new one.
What If You Selected the Wrong Country During Registration?
Sometimes, traders mistakenly choose the wrong country when signing up. Since the country cannot be edited later, this mistake can block you from completing verification because your documents won’t match the country you entered.
If this happens:
Do not continue with the incorrect account.
Simply create a new Exness account with the correct country information.
Verify this new account using the appropriate documents.
This is the fastest and most effective solution, as Exness cannot manually correct the country field for you.
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Is There Any Way to Request a Country Change via Support?
Many traders wonder if contacting customer support could solve the problem. The truth is, Exness support cannot change the country of an existing account.
However, support can guide you on the steps to take:
They may suggest you create a new account with the correct country.
They can provide assistance with closing or keeping your old account.
If you have funds stuck in the old account, support can help you withdraw them using available methods before you transition to your new account.
So while support is very helpful, they cannot override the system rules regarding the country field.
Why This Rule Protects Traders
At first glance, not being able to change your country may feel inconvenient. But in reality, it is a protective measure. Here’s why:
Prevents fraud – Without this rule, someone could open an account in one country with relaxed rules, then change it to another country for financial gain.
Ensures compliance – Exness operates legally under multiple regulatory bodies. Each regulator has strict rules tied to client location. Country-locking ensures compliance.
Protects payment systems – Many local deposit and withdrawal systems require country-matching. If accounts could freely change countries, it would break payment integrity.
Keeps verification consistent – Your ID and proof of address documents must match your account details. Allowing country changes would make this vulnerable to misuse.
In short, this rule ensures the security, legality, and fairness of the trading environment for all Exness clients.
Steps to Take If You Need to Switch Countries
If you truly need to change your Exness country because of relocation or an initial mistake, here’s a practical process to follow:
Withdraw all funds – Empty your old account by withdrawing to your bank, card, or e-wallet.
Create a new account – Sign up on the Exness website using a new email address. Choose your correct country this time.
Verify documents – Upload identity and proof of residence documents from your new country.
Set up payment methods – Add local or international deposit and withdrawal options available for your new country.
Deposit funds – Move money into your new account and start trading again.
Close or keep old account – If you no longer need your old account, you can close it for safety. Otherwise, you can keep it inactive.
This process is simple but requires careful attention during verification. Always make sure your documents match the information you provide.
Common Mistakes to Avoid
When dealing with country settings in Exness, avoid these mistakes:
Trying to trick the system – Do not use VPNs or fake documents to bypass country restrictions. This can lead to permanent account bans.
Leaving funds in an old account – Always withdraw before abandoning an account tied to your old country.
Using inconsistent details – Make sure your name, documents, and payment methods match your account details.
Opening too many accounts without reason – While you can have multiple Exness accounts, keep them organized and only open new ones when necessary.
Final Thoughts
So, can you change country in Exness? The answer is simple: No, you cannot change the registered country of residence in an existing Exness account.
Your country is locked during registration because it plays a crucial role in verification, regulation, and payment systems. If you move to another country or accidentally selected the wrong one, the only solution is to create a new Exness account with the correct details.
While this rule may seem restrictive, it actually exists to protect traders, maintain regulatory compliance, and ensure financial security. The process of opening a new account is quick, and once your documents are verified, you can continue trading smoothly without issues.
If you are facing this situation, take the right steps: withdraw funds, open a new account, verify it, and continue your trading journey with confidence. Exness is designed to make this transition as smooth as possible while keeping your security intact.
In trading, security and compliance matter more than convenience. And Exness’s strict country policy is one of the reasons why it remains a trusted broker worldwide.
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