COVER STORY
How AI will transform the industry? AI systems are a proven technology, having been successfully utilised in everything from business analytics and cybersecurity, to chatbots and personal assistants for several years now.
SUJAY PATIL Regional Director – MEA Kissflow
AI-powered automation can level up your organisation
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here recent advancements have really leapfrogged innovation has been in the scale and quality of data sets available to train these models. We are in the data era, and AI learning algorithms now have access to some truly impressive, rich data repositories. This means they can be trained in a much wider range of scenarios which greatly enhances the quality of their outputs. And of course, the other major paradigm shift has been the rise of generative AI. This in congruence with the aforementioned rich data sets has resulted in AI systems that are far more intuitive for users to interact with that offer up far more insightful and impactful responses.
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Automation is widely used across industries to streamline repetitive tasks thereby reducing the manual labour demands and mitigating the potential for human error. AI further augments this ability and disrupts redundancy. By adding a level of intelligence, it can uncover potential for optimisation, offer up valuable insights and overall, make work even easier for knowledge workers. In this way, AI-based automation will not only enhance the quality of work, but also the quality of life while enabling the global transition to a knowledge-based economy. AI is an incredibly powerful tool that should not be ignored. Therefore, that everyone, from entrepreneurs to salaried employees, needs to take a deep dive into AI. This of course requires us to avoid the knee jerk reaction of feeling threatened by AI. We simply need to look to past experience to find reassurance – there were fears that accountants would be made redundant by calculators, or that clerical jobs would be replaced by computers. But today both these professions continue to thrive. So too will be the case with AI. We
can expect some jobs to be replaced, but at the same time, as entirely new capabilities are unlocked, entirely new professions and jobs will emerge. For enterprises on the cutting edge, adopting an AI-first mindset, just as how a decade ago, visionaries adopted a mobilefirst approach. When vetting their ideas, pioneering organisations should consider how these would play out in an AI world.
Revolutionizing the landscape Since its inception, Kissflow’s mission has been to make life easier for business users, and this remains a driving principle of our business even today. By pioneering the Low-code and No-code space, the company effectively democratised application development – enabling business users to create powerful, secure applications without technical skillsets being prerequisite. Generative AI, which bridges the semantic gap between users and machines, enables to take this ability to the next level. Kissflow is currently in the process of deeply integrating generative AI into the unified low-code/no-code work platform and in the coming months will unveil new product capabilities that are focus on making application development even more intuitive.