Epicor recognizes excellence; highlights from the tech event.

Technology Epicor recognizes excellence

HIGHLIGHTS AND ‘INSIGHTS’ FROM A GROWING TECH EVENT By Andy Carlo

SCOTTSDALE, Ariz. — Record growth was on the agenda at Epicor’s Insights 2022 for Building Supply conference.

Held here at the Westin Kierland Resort and Spa, the software and technology solutions provider provided of how the company has grown in recent years at its most-highly attended LBM conference to date.

In her opening, keynote address, Epicor President Lisa Pope noted that Epicor has broken the $1 billion in revenue mark and now has 21,000 customers globally. About 10,000 of those customers are on the cloud with Epicor witnessing a 67% increase in year-over-year growth in regard to customer cloud migration.

“Our customers are choosing to stay with us,” Pope told an audience of dealers during her opening remarks.

In the past year, Epicor has also made five acquisitions while establishing 25 new channel partners.

This year’s LBM conference also followed the path to growth. About 800 attendees representing more than 600 company customers were present. When the conference began 15 years ago, 59 customers attended. Just under 400 attended in 2017.

While the economy has been slow to add new jobs, with just 200,000 added this past month, Pope noted that the market is struggling with finding highly skilled labor. But Pope said Epicor has been doing a thorough job in “investing in people,” and the recruitment, retention, and development of company associates is a top priority.

Epicor also presented awards to three customer companies and made contributions to their charities of choice.

Lisa Pope, far left, presents a gift to the Spahn and Rose team for their charity of choice: The Fountain of Youth. The BisTrack Excellence Award was presented to Arnold Lumber Company, based in Rhode Island.

Arnold Lumber Company has been serving builders, remodelers, homeowners, and the community since 1911. Overall, the partnership with Epicor and Arnold Lumber Company has allowed for processes to become more efficient, user friendly, and helped the dealer step into the future.

A $2,000 check was presented to a team at Arnold Lumber who chose the Rhode Island Food Bank as its charity.

The President’s Excellence Award was given to Spahn & Rose Lumber Co. with 28 locations across the Midwest. Spahn & Rose joined the BisTrack family in Jan. 2019.

Over the years, Spahn & Rose has continually improved its operations, adopted technological innovations and improved efficiency—all while maintaining its steadfast commitment to its customers.

According to Spahn & Rose, BisTrack has allowed the dealer “to centralize processes, to take mundane tasks away from the yard, and let the yards be more customer-focused.”

The data that drives the company has also driven up profits in recent years. While Spahn & Rose nearly reaching the $200,000 million mark in sales.

The Iowa-based prodealer chose The Fountain of Youth as its charity.

The Epicor LumberTrack Excellence Award was presented to the Mendocino Family of Companies, which manufactures and distributes environmentally certified wood products to diverse markets throughout California and the Western United States. Mendocino owns over 228,000 acres of timberlands within California.

Mendocino joined the Epicor LumberTrack family in June of 2012 with tech implementation consisting of two major phases. The company’s All-Weather Wood Preserving Company, headquartered in Washougal, Wash. went live in January 2013 followed by Mendocino Forest Products in Central California. With facilities across California, Oregon, Washington, Colorado, and Utah, Mendicino became one of our largest LumberTrack customers.

The integration of LumberTrack and the Unified Transportation System streamlined truck management and scheduling with Mendocino implementing an Android-based picking app that improved operations.

The company chose The Community Foundation of Mendocino County as its charity.

Also during the conference, Epicor unveiled new offerings and features for LBM customers. Highlights include improved security, scalability, performance, and data localization, as well as enhanced functionality for distributors.

We are proud to be a True Partner to our customers.

Thank you for choosing Charlotte Pipe. We look forward to serving you in 2022 and beyond.