BUSINESS SUCCESS
T H E P O W E R O F S AY I N G N O
Value and Integrity: Knowing When to Say No A strong team, a clear plan and a commitment to sustainability NATASHA REID, Office Evolution, emphasises the importance of value over price in client relationships and the power of saying ‘no’ to maintain service integrity
W
ith the MPS side of the business
years, it takes a bit of pressure off. This year has
firmly established and the
been an interesting one, and we found ourselves
supplies side of the business
in some successes that we didn’t imagine. We’ve
continuing to grow, Natasha
recently been awarded an Epson dealership and for
reflects on a year full of
me, working with a business that gives us access to
unexpected but welcome surprises - as well as some
a heat-free print range that meets our sustainability
plans for celebrating a 20-year milestone in 2025.
remit, is important because we’ve been carbon
“We’re quite lucky in the business, because
neutral now for three years.
we have an MPS side which is hugely successful
Sustainability is so important and for us, we
and well established that’s been going for 19 years.
have a real passion for doing that internally. We’ve
We’ve got our 20th anniversary next year. So, even
made a lot of changes ourselves – we’re moving our
though we’ve only been doing supplies for four
fleet of vehicles over to hybrid or electric vehicles,
[22] SEPTEMBER/OCTOBER 2024
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