Terms and Definitions

How to read the directory tables

The Resources section of this guide includes a selection of retirement village operators and home care service providers for each State and Territory. Refer to the directory contents on page 125 for detailed page numbers for each section. You’ll find useful phone numbers at the start of each section, followed by the Retirement Villages table and Home Care Services table.

Retirement Villages

The Retirement Villages listed in the tables have provided DPS Publishing with information related to their village and the services they offer.

The list gives an overview of villages by operator and includes location and contact details as well as the type of accommodation and a range of features indicated with icons. The inclusion of an icon in any of the service columns indicates that the Retirement Village operator indicated to DPS Publishing that this service was, in their opinion, available, provided or offered. The absence of an icon in any of the service columns does not imply that this service is not provided at the village. Icons used within the Retirement Villages tables are:

number refers to the advertisement for this organisation elsewhere in the publication.

W ILUs

UServiced Apartments V Supported Living

XDeferred Management Fee T Co-Located Aged Care a Coded Keypad Entry H Dining Room P Hair & Beauty Salon

rHotel Services E Personal Care K Restaurant or Café

FSmall Pets p Village Bus L Village Centre

dBoat Storage f Caravan Storage y Bowling Green I Swimming Pool

The Advert page

For a more extensive list of Retirement Villages search the website YourRetirementLiving.com.au or for more information on a chosen Retirement Village, type the associated Web ID numbers featured in this directory, in the search field on YourRetirementLiving.com.au

Home Care Services

Web ID – Visit AgedCareGuide.com.au/home-care and type this number in the search field (top right) for more details on providers and their services

Organisation Name 1 Organisation Name 2 Phone (00) Advert Notes PageHome Care Package levelCHSP Funded ServicesPrivately Funded Services Dementia CareDomestic AssistanceHome Maintenance / Gardening Meals &/or ShoppingMedication Supervision Palliative CarePersonal CarePharmaceutical Delivery Respite CareSocial &/or Recreational TransportCultural Services Web ID

1800 111 111 • • • • • • • • • 000 23456

0000 0000 1–4 • • • • • • • • • •

12345

Home Care Services

The Home Care Services table gives an overview of providers choosing to promote their services with DPS.

Listed in alphabetical order, the table displays contact details for each provider and the types of services they offer.

The number(s) in the ‘Home Care Packages level’ column indicates the level of care this organisation can provide if you have been allocated a Home Care Package (HCP). 1–4 means the full range of HCP levels are supported.

There is an indication whether the provider delivers subsidised services under the Commonwealth Home Support Programme (CHSP) or privately funded services, as well as the types of services they can provide.

The ‘Web ID’ number can be used as a unique identifier to find out more information about the provider on AgedCareGuide. com.au/home-care. You can enter the ID number into the search bar on the top right hand side of the website to view the full profile and range of services of the provider.