PLUMBING, HYDRONIC & MECHANICAL SYSTEMS PROFESSIONALS
Dallas Students Get RealWorld Pump System Training
EDISON, NJ — SFA Saniflo USA, a division of Group SFA and a global manufacturer of abovethe-floor macerators, grinders, drain pumps and lift stations, recently partnered with the Dallas Independent School District (Dallas ISD) to deliver hands-on plumbing education and product train➤ Turn to Dallas, page 10
In 6-3 Ruling, Supreme Court Overturns Trump Tariffs
By STEVE SPAULDING of CONTRACTOR’s staff
National Craft Championships Highlight Top Trade Talent
SALT LAKE CITY, UT — Asso ciated Builders and Contrac tors recognized the winners of its 2026 National Craft Cham pionships during its Careers in Construction Awards cer emony at ABC Convention 2026, highlighting the role of training and hands-on skills ➤ Turn to National, page 12
WASHINGTON, DC — The Supreme Court of the United States has ruled 6-3 that the President does not have the power to impose tariffs. The Court made its ruling in the case of Learning Resources, Inc. v. Trump, with Chief Justice John Roberts joined by Justices Sotomayor , Kagan , Gorsuch , Barrett and Jackson in the majority, while Justices Thomas , Kavanaugh, and Alito dissented.
President Trump declared a national ➤ Turn to Supreme, page 8
Saniflo
Technical Manager Michael Cerna.
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Kitchen & Bath Industry Show Draws 117,000 to Orlando, FL
ORLANDO, FL — The Kitchen & Bath Industry Show (KBIS) concluded its 2026 edition following three days of product introductions, demonstrations, networking, and educational programming held February 17–19 at the Orange County Convention Center.
➤ Turn to KBIS, page 14
Work
Truck Week 2026 Showcases Fleet Innovation
SPECIAL TO CONTRACTOR
INDIANAPOLIS, IN — More than 15,600 commercial vehicle professionals gathered for Work Truck Week 2026, highlighting the latest trucks, upfits and fleet technologies contractors rely on to keep jobs moving.
Held March 10–13 at the Indiana Convention Center, the ➤ Turn to Work Truck, page 38
Famous Supply Opens New J-TEC Training Center in Northeast OH
SPECIAL TO CONTRACTOR
MAPLE HEIGHTS, OH — Famous Supply officially celebrated the grand opening of The Jay Blaushild Training & Education Center (J-TEC), welcoming more than 500 customers, vendor partners, community leaders and associates to its new ➤ Turn to Famous, page 35
Editorial Offices
EDITORIAL STAFF
VP/Market Leader-Buildings & Construction
Mike Hellmann, mhellmann@endeavorb2b.com
Editor-In-Chief
Steve Spaulding, sspaulding@endeavorb2b.com
Editor-At-Large John Mesenbrink, jmesenbrink@endeavorb2b.com
Contributing Writer Kelly Faloon COLUMNISTS
Al Schwartz, Management Pat Linhardt, Hydronics & Radiant Patti Feldman, Technology Matt Michel, Marketing
Art Director, David Eckhart
Ad Services Manager, Deanna O’Byrne
Production Manager, Sam Schulenberg
Audience Development Manager, James Marinaccio
KBIS logo outside the Orange County Convention Center.
In Brief
Enertech Global LLC, a manufacturer and distributor of geothermal and air-to-water heat pump systems, announces the appointment of Tim Wright as CEO. He brings a wealth of industry experience and strategic vision to guide Enertech into its next chapter of innovation and success.
Big-D Companies celebrates a milestone in the construction industry, 50 years since Rob Moore, Executive Chairman of Big-D Companies, first joined the organization. His five-decade career has shaped the organization’s culture, expanded its national footprint and helped establish the company as one of the leading group of builders in the Western United States.
Carollo Engineers, Inc. has earned an award for exemplary engineering achievement in the American Council of Engineering Companies’ annual Engineering Excellence Awards. The award comes for the new Stoneridge PFAS Treatment Plant in Livermore, California’s first treatment facility to use an ion exchange system to remove per- and polyfluoroalkyl substances (PFAS).
CIRCOR,, a global manufacturer of flow control products, has announced that Saif Siddiqui has joined the Company as Chief Executive Officer, succeeding Tony Najjar, who has transitioned to the role of Vice Chairman of CIRCOR’s Board of Directors. Both appointments are effective January 26, 2026.
In celebration of World Plumbing Day, Wolseley Canada donated $10,000 to Water First, an organization working collaboratively with Indigenous Communities in Canada to address water challenges through education and training.
The Design-Build Institute of America has released its Progressive Design-Build Best Practices primer, providing specific guidance for owners and practitioners using Progressive Design-Build (PDB). PDB now represents roughly one-third of all design-build procurements, according to FMI’s 2024 DesignBuild Utilization Study. The new publication builds on DBIA’s DesignBuild Done Right® Universal Best Practices and responds directly to PDB’s accelerating adoption.
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by Dan Quinonez
CHIEF OPERATING OFFICER PHCC
How Soft Skills are Setting the New Standard of Professionalism in the Trades
Trade industry professionals spend decades perfecting the wrench and focusing on continuous education as legislation changes, certifications become mandatory, and new technology is introduced. However, as any seasoned business owner knows, technical knowledge and hands-on practice is only half the battle. Apprentices and technicians must be able to coherently articulate value and vouch for the work that they’re doing in order to truly succeed.
The PHCC Educational Foundation recently conducted a member survey and noticed a pattern: leadership, communication, and sales training were top areas of focus for both HVAC and plumbing business owners. Industry professionals, regardless of their role, are hungry for education that bridges the gap between field labor and professional service. Employees want to grow personally and help scale businesses by doing so. In response, the Foundation has launched a suite of online courses that are now offered through the PHCC Academy® in collaboration with ServiceSkills and QSC, specifically designed to turn gifted technicians into accomplished communicators.
The Death of the ‘Dirty Repairman’ Stereotype
For years, the industry has battled a stubborn stereotype—technicians in stained overalls, more interested in the pipes than the person in front of them. But the last decade has shifted the trade landscape entirely. Today’s technician is a protector of the nation’s health and safety and must play the part. By utilizing educational resources to elevate communication skills, industry professionals are changing the language of the trade. “Fixing a leak” now becomes “securing your home’s infrastructure.” This shift in professionalism is what allows a business to adapt to modern consumer needs. When a technician arrives with an elevated approach, the customer perceives a life-changing service rather than a begrudged expense.
By utilizing educational resources to elevate communication skills, industry professionals are changing the language of the trade.
Bridging the Generational Gap
The plumbing and HVAC industries are currently navigating a labor shortage due to an aging workforce and a lack of new generations entering the trades. One of the most pressing challenges is recruitment of the younger generation. Gen Z grew up in a digital-first world and while they are masters of the screen, they often lack the face-to-face soft skills required on a customer’s doorstep.
In 2026, this gap is being bridged by reframing soft skills as a technical tool in their belt. The Foundation’s adapted ServiceSkills curriculum addresses this head-on. By offering on-demand, mobile-friendly training, younger technicians are met where they are, often on their own timeline, during late nights or weekends. The accessibility is the selling point: having these resources at your fingertips means that training is no longer a logistical hurdle.
ServiceSkills courses are divided into three modules: the first is for office em-
ployees who are focused on customer service; the second is for leaders and HR professionals whose role involves managing people; and the third is for plumbers and technicians whose job requires them to be face-to-face with customers. They address the nuances of verbal communication such as when to keep talking, when to listen, and how to avoid the translation errors that lead to costly callbacks. Without these competencies, there is a hard ceiling on a plumber or HVAC technician’s career. You can be the best technician in the world, but if you can’t manage customer interactions, you cannot manage a successful business.
Advocacy Over Upselling
In addition to communication skills, the Foundation introduced new courses that offer sales training as well. With inflation making consumers more price-sensitive, the Foundation adapted Seal the Deal training to provide a framework
for handling budget pushback without sacrificing technical integrity.
A common fear among technicians is the pushy salesman label. To reframe this, the training teaches technicians to advocate for the customer, not just upsell for a higher ticket. For example, by providing three distinct options that highlight different materials and appliances at varying price points, the technician empowers the customer to buy the way they want to buy. If you don’t offer those options, you aren’t saving the customer money, you are robbing them of the opportunity to make an informed decision about their own home.
A Management Tool for the Bottom Line
Beyond the curriculum, these courses serve as a robust management tool for business owners. Unlike standard videos that offer this kind of training, the PHCC Academy allows managers to track progress and assign specific modules based on an employee’s role. While no pre-requisites are required for any of the new courses, business owners may decide which challenge is the most fitting for their team. Putting this professional curriculum into practice, by training internally, is a recipe for success. It boosts morale, increases employee retention, and most importantly, builds a foundation of trust with the customers.
Business success in 2026 isn’t just about who has the best tools; it’s about who has the best people. These courses are now available to all to ensure that our industry continues to lead with both its hands and its heart. Learn more about the new courses here: www.phccfoundation.org/news/soft-skills-courses/
Dan Quinonez serves as Chief Operating Officer at the Plumbing-Heating-Cooling Contractors—National Association (PHCC) while continuing his role as Executive Director of the PHCC Educational Foundation. Since joining in 2023, he has successfully launched new training materials, boosted donation campaigns, expanded educational programs, and created scholarship opportunities for veterans and Latino applicants.
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Supreme Court Rules Against Trump Tariffs
➤ Continued from page 1
emergency and then signed an executive order on February 1st, 2025, imposing tariffs on China, Mexico and Canada. Trump claimed this authority under the International Emer-
gency Economic Powers Act (IEEPA). The Trump administration has since then declared (and at times rescinded) sweeping tariffs on a range of countries (including Japan and South Korea) and even the European Union.
As of late 2025 and early 2026, the US government has collected over $200 billion in revenue from tariffs. These tariffs are paid by US companies on imported goods, with associated price increases typically passed on to the US consumer.
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Ruling
The IEEPA was enacted by Congress in 1977. Ironically, the act grew out of concerns that presidents had been using emergency powers too broadly. The IEEPA does not explicitly mention tariffs, a point that became central in Learning Resources, Inc. v. Trump.
Chief Justice Roberts, wrote in the majority opinion that, “the Government reads IEEPA to give the President power to unilaterally impose unbounded tariffs and change them at will. That view would represent a transformative expansion of the President’s authority over tariff policy.”
The lead plaintiffs in the case were small US businesses directly harmed by the tariffs, most notably Learning Resources, Inc., a family-owned educational toy maker based in Vernon Hills, IL, along with its affiliate hand2mind, Inc.
What Comes Next
Only hours after the Supreme Court Ruling, President Trump announced a 10% tariff on imports from various countries, which will last for 150 days under Section 122 (which governs “balance of payments”) of the Trade Act of 1974.
Other legal justifications the administration might turn to include national security, under the Trade Expansion Act of 1962 (Section 232), and addressing unfair trade practices under the Trade Act of 1974 (Section 301). The clearest path forward would be to seek Congressional authority for new tariffs, but the President faces opposition in Congress.
Another problem the ruling raises is how (or even if) monies collected via tariffs would be repaid. Justice Kavanaugh, in the dissenting opinion wrote, “Refunds of billions of dollars would have significant consequences for the US Treasury,” adding that the ruling, “says nothing today about whether, and if so how, the Government should go about returning the billions of dollars that it has collected from importers.”
CONTRACTOR will continue to follow this story as it develops.
To read reactions from around the industry, visit us online at www.contractormag.com
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Dallas ISD Students Get Real-World Pump System Training from SFA Saniflo
ing to high school students preparing for careers in the skilled trades.
The multi-day training sessions were led by Saniflo Assistant Technical Manager Michael Cerna at Career Institute North, one of four tuition-free career and technical education campuses within the district.
Hands-On Exposure to Real-World Pump Applications
The sessions introduced students to Saniflo’s waste and drainage pump systems, focusing on how above-floor plumbing technology can solve installation challenges in both residential and commercial environments.
Students reviewed case studies demonstrating applications such as pet salons, coffee shops, RVs, backyard structures and commercial remodels— projects where traditional gravity drainage may be difficult or cost-prohibitive.
“With traditional plumbing, some installations can seem impossible until you know the right solutions exist,” says Cerna. “By introducing students
to Saniflo early in their training, we’re helping them understand how our systems can solve real-world challenges in residential and commercial applications. These students are the future of the industry, and it’s important they graduate knowing what’s possible.”
Donated Equipment Supports Ongoing Classroom Training
In addition to classroom instruction,
Saniflo donated working product units—including the Saniaccess 3 macerating pump and the Saniswift Pro gray water pump—to provide students with continued hands-on experience beyond the training sessions. The company also supplied branded educational materials to reinforce product knowledge and installation best practices.
As part of the partnership, Saniflo plans to further support the program by donat-
ing demonstration displays that simulate real plumbing systems. These working displays will allow students to observe pump operation and system performance in a controlled classroom setting.
Supporting the Skilled Trades Workforce Pipeline
Dallas ISD launched its Career Institute program to help address workforce shortages and provide students with industry-recognized certifications prior to graduation. The plumbing curriculum is part of the district’s construction cluster, which also includes electrical, carpentry, HVAC and other skilled trades programs.
“Partnering with industry leaders like SFA Saniflo helps us break down misconceptions about plumbing and show students how modern, innovative, and in-demand this career really is,” says Guillermo Michel , Career Institute Coordinator. “These experiences make the learning more real, more engaging, and more aligned with what students will encounter in the workforce.”
Additional collaboration opportunities with other Dallas ISD campuses are currently being explored.
“Our goal is long-term,” Cerna adds. “If these students remember the Saniflo name and understand how our systems work, they’ll carry that knowledge with them throughout their careers. That, in turn, will benefit the entire industry.”
A classroom training session at the Dallas Independent School District.
Saniflo
National Craft Championships Highlight Top Trade Talent
➤ Continued from page 1
in building the next generation of the trades workforce.
Real-World Skills Tested Across Multiple Trades
The 37th annual competition brought together more than 200 craft professionals from across the country to compete in trades including plumbing, HVAC, electrical, carpentry, welding and power line work.
Competitors faced a combination of written and hands-on challenges, including a two-hour online exam and a six-hour practical test designed to simulate real jobsite conditions. In total, participants competed for top honors across 15 competitions representing 11 different crafts.
The event also featured a commercial team competition, where journey-level professionals from multiple trades worked together to complete a coordinated project—mirroring the collaboration required on active jobsites.
Competition Reinforces Value of Training and Career Paths
“There are exciting opportunities to pursue multiple career paths in construction, and this national competition showcases exactly what those paths look like,” said 2026 Chair of the ABC National Board of Directors Thomas “Murph” Murphy, Vice President, Power & Construction Group. “These champions are outstanding in their crafts and have a bright career path ahead of them. Congratulations to the honorees and all competitors, who are true craft professionals.”
Since its launch in 1987, the National Craft Championships has served as a platform for apprentices and trainees to demonstrate technical skills, safety practices and jobsite readiness.
Workforce Development Pipeline on Display
The competition reflects ABC’s broader approach to workforce development, supported by a nationwide network of chapters offering training and education programs for the trades.
Across the country, ABC chapters provide more than 800 apprenticeship, craft, safety and management programs, including over 450 government-registered apprenticeships spanning 20 occupations. These programs are designed to help contractors build and retain skilled labor in a competitive workforce environment.
Industry Support Helps Power the Event
Milwaukee Tool has served as the official tool sponsor of the National Craft Championships since 2019, providing tools, personal protective equipment, storage solutions and prizes for competitors.
The event is also supported by volunteers, sponsors and industry partners who help plan and execute the competition each year, reinforcing the industry’s collective investment in training and workforce development.
To view the full list of winners of the 2026 National Craft Championships visit www.abc.org/Portals/1/NewsMedia/2026%20NCC%20winners%20FINAL.pdf
Craft trainees and apprentices travel from all over the country to demonstrate their superior skills, training and safe work practices.
The competition included a two-hour online exam and a six-hour practical performance test.
A group shot of the competitors at ABC’s 2026 National Craft Championships.
KBIS 2026 Draws 117,000 to Orlando as Industry Momentum Builds
➤ Continued from page 3
Owned by the National Kitchen & Bath Association (NKBA) and produced by Emerald Expositions, KBIS is North America’s largest trade show dedicated to the kitchen and bath industry. The co-location of KBIS and the National Association of Home Builders’ International Builders’ Show (IBS) forms Design & Construction Week (DCW), bringing together the residential design and construction sectors under one roof.
Industry Leaders Cite Strong Outlook and Renewed Energy
“KBIS 2026 was, by every measure, an incredible success and a reflection of the remarkable vitality of the kitchen and bath industry,” said Bill Darcy, Global President and CEO of NKBA | KBIS. “As shared at our annual State of the Association meeting, the industry is poised for a strong outlook, and the consistent feedback we received from attendees was that KBIS reignited enthusiasm for the future and provided meaningful connections that will help their businesses grow. As KBIS continues to evolve and expand, it’s bringing even greater, lasting value to our members from around the world. KBIS is the can’t-miss event for the global kitchen, bath and home industry.”
“KBIS 2026 once again proved why it is the must-attend event in the industry,” said Brian Pagel, Executive Vice President, Emerald, which produces KBIS. “From breakthrough product launches on the show floor to the innovation recognized through the Best of KBIS and Innovation Hour winners, this year’s exhibitors showcased the strength and evolution shaping the industry. The debut of Kitchen & Bath Canada and our executive peer-to-peer networks event, DesignPoint, speaks to the industry’s continued growth and our commitment to expanding our reach while creating meaningful opportunities for brands and buyers alike.”
DCW 2026 By the Numbers
The scale of Design & Construction Week 2026 was reflected in its headline figures:
• 117,000 registrants
• 2,250 exhibitors
• 1,150,000 NSF
Across the show floor, manufacturers introduced new products and technologies through live demonstrations and interactive displays that drew steady crowds throughout the three-day event.
Live Programming Expands Reach Beyond the Show Floor
In its inaugural year, the Homeworthy x KBIS LIVE Studio sponsored by GE Appliances’ House of Brands extended the KBIS experience beyond the exhibit hall, featuring live interviews streamed online to a broader audience.
“What an exciting year to be the first partner to launch this effort with Homeworthy!” said Mary Putman, Vice President of Marketing & Brand at GE Appliances, a Haier Company. “There are so many great brands at this show and extending the trends, innovation and inspiration to a broader audience was a valuable experience for GE Appliances.
Showcasing our Design District House of Brands allowed us to share our broad
expertise with the designers and builders we value beyond the show floor.”
2027 Dates Set for Las Vegas
Next year, KBIS and Design & Con-
struction Week will be held February 2-4, 2027, at the Las Vegas Convention Center in Las Vegas, Nevada, and will once again co-locate with the International Builders’ Show.
Crowds entering the central hall on the first day of KBIS 2026.
The entrance to the Kohler booth, which won best booth at the show.
NKBA / Emerald
NKBA / Emerald
by Al Schwartz
Crisis Management
Crisis: A time of intense difficulty, trouble or danger.
The above is the standard dictionary definition of the word “crisis.” You might look at it, as I did, and determine that it is a bit weak, compared to the amount of times it has been used of late. Let’s face it, that definition comprises an average day in the life of a trade contractor or subcontractor.
What is, and is Not, a Crisis?
It seems that, in the past decade or so, the word “crisis” has been overused, don’t you think? Everything seems to be put in that category, almost without thought. Well, everything is not a crisis. Sometimes though, there are general situations in business that can be categorized as a “crisis.” Determining what is and is not a crisis is your job as the boss and your field representative’s job as your proxy. Defusing hysterical employees, contractors and others who think that every difficulty is a crisis is also a part of why you make the “big bucks” (tongue firmly in cheek). After all, managing a “crisis” is the same as managing your everyday business, only it is a bit more intense.
Identifying the “Crisis”
Taking the temperature down a notch is the first rule to remember. Once a calmer view of any given situation is made, the critical nature of the incident becomes much clearer and can be dealt with accordingly. Obviously, a burst water main in the ceiling of a manufacturing plant could be called a crisis. Especially if product is being damaged or destroyed in the floor(s) below. Immediate response, in that case, is required. It could rightly be called a crisis. Not taking care of such a disastrous problem, immediately, would result in financial losses that could, at best cost a great deal of time and money and at worst, put the owner of the material being destroyed out of business.
Employees who don’t show on time, or suffer from “brown bottle flu” every Monday, likewise is not a crisis. If you have had employees with that particu-
Determining what is and is not a crisis is your job as the boss and your field representative’s job as your proxy.
lar problem before, you handle it the same way you always have or come to whatever decision you need to solve the problem. Crisis averted!
Having a special-order item delayed, mis-delivered or damaged upon delivery, is not a crisis... no matter how much the GC, architect or owner may say it is. Gathering all the pertinent information and arriving at a solution—no matter how off-putting to some of the interested parties—is how one would deal with these issues. Again, crisis averted!
These are all examples of everyday problems that occur in our line of work... and have for a very long time. We’ve dealt with this type of disruption to our planned workflow before, and it has never amounted to what could even remotely be called a CRISIS. Dealing with everyday problems, such as those illustrated above, is what you do. It’s called “being in business.”
How Do You ‘Manage’ a Crisis?
The answer is really quite simple:
1) Identify the problem.
2) Determine the immediacy and severity.
3) Promulgate a course of action.
4) Work the solution to a desired “best case” outcome using your experience and ability.
Let’s take the example of the burst water main. Identifying the problem is pretty easy (water, water everywhere!). Determining the immediacy and severity is as well. Damaged ceiling, damaged product... a huge mess! First, best course of action is to turn off the water! But what if in so doing other equipment, that might require water, is damaged? The solution is a little less obvious than simply repairing the break, although that might be the best short-term solution.
In the aftermath, I would say that figuring out why the break happened (old
piping, piping used as a “hanger” for materials, pressure surge, etc.) would be the immediate action to take. Effecting a repair or replacement of the piping would be the next step in the search for the best outcome.
Of course, this point of view is from the perspective of the plumber, not the owner or his insurance company. Pointing fingers, and absolving or condemning different parties, is something that crisis management should seek to clarify, if not avoid altogether.
The Real Issues
That is the key to managing a “crisis” in the context of this article; making sure your hands are clean, or in the political parlance of our time “CYA.” Really, everything can be taken care of, usually to the satisfaction of most concerned parties. In resolving the problem, however, the blow back from unexpected consequences can come out of nowhere and flatten you.
That is the real crux of crisis management in our industry. Someone is always looking for someone to blame, whether or not that party had anything to do with the critical issue. Such is the nature of business today. Always remember, water and $**t flow downhill!
We have seen it time and again, especially over the past decade or so. It is not rocket science to understand your vulnerability in the greater scheme of crisis management. Protect yourself at every turn.
Even if you are the “hero” today, you can easily be painted as the “goat” tomorrow. So be aware when you are trying hard to solve a “crisis” that is not of your doing.
The Brooklyn, N.Y.-born author is a retired third generation master plumber. He founded Sunflower Plumbing & Heating in Shirley, N.Y., in 1975 and A Professional Commercial Plumbing Inc. in Phoenix in 1980. He holds residential, commercial, industrial and solar plumbing licenses and is certified in welding, clean rooms, polypropylene gas fusion and medical gas piping. He can be reached at omeletman01@gmail.com.
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The Time is Now
Curtis Harbour, newly appointed president-elect of MCAA, shares his journey, leadership philosophy, and strategic vision for advancing the mechanical contracting industry.
By JOHN MESENBRINK, EDITOR-AT-LARGE
PHOENIX, AZ — As the Mechanical Contractors Association of America (MCAA) was busy celebrating its annual convention this past March in Phoenix, Curtis Harbour, Vice President of Labor Relations for Southland Industries, Houston, was getting ready to take over the reins as MCAA’s newly appointed president-elect. “To even be included in the same conversation as those who have come before me is an honor in and of itself. To be given the responsibility of serving as President of MCAA is a role I do not take lightly, and I intend to work hard on behalf of our members and our industry,” says Harbour.
Harbour has served in various roles and on various committees within MCAA, including the Board of Directors, the Advanced Leadership Institute Committee, the Audit & Budget Committee, and as MCAA’s representative on the Industrial Relations Council joint labor and management committee. Harbour also serves on the board of directors for the MCA of Houston and participates on various joint trusts and negotiating committees. Harbour was part of The Brandt Companies for 25 years when Southland acquired Brandt in early 2022 and completed the integration of Brandt into Southland. Southland is the largest privately held mechanical contractor in the US and is a full life-cycle MEP design-build contracting firm serving major markets across the United States since 1949.
In this exclusive Q&A, CONTRACTOR caught up with Harbour to talk about his new position, and his vision for MCAA.
CONTRACTOR: How did you get involved with MCAA, and why is the organization important to you?Curtis Harbour: I attended a national convention in 2010 that was inspirational for me. Lonnie Coleman was the MCAA President at the time and I remember how he delivered his message with the utmost professionalism, great energy, and a huge smile. I had no thought or ambition of wanting to be on that stage; however, I was motivated to become more involved locally, regionally and nationally. I have always been impressed with the people I have interacted with through MCAA. Eventually, the MCA of Texas wanted to identify someone that could represent Texas contractors and local associations by applying to the national Board of Directors. I applied and was later installed in 2016. The more involved I have become with MCAA, the more dedicated I feel to our pillars of labor relations, education, political advocacy, and our industry as a whole. It is truly a blessing to represent our members at this level.
and value of hyperscale artificial intelligence (AI) data center projects have presented countless opportunities for the construction industry as a whole, including more efficient construction techniques such as modular construction.
I believe this will be seen as a tremendous opportunity for the skilled trades and their ability to attract young people to our industry. Our industry labor partners, such as the United Association (UA), are working very hard and very collaboratively with MCAA to rethink how we attract people, how we train people, how we prepare people for supervisory roles, and how we create long-term opportunities for people to earn a living wage and to have healthcare and pension benefits available for them and their families.
CONTRACTOR: We are definitely entering uncertain times on a global stage. What are some things that affect contractors in the short term and how can MCAA guide them through these turbulent times?
Harbour: This question is very appropriate considering MCAA’s 2026 convention theme of “Beyond the Horizon.” Although no one knows what the next crisis will be, MCAA is working hard to create meaningful education sessions, weekly updates and whitepapers that demonstrate best practices and valuable lessons about the necessity of fair contract language, managing and mitigating risks with supply chain concerns, and taking a more partnered approach in how these issues impact all of us.In truth, every contractor and owners alike, no matter the tier level, are impacted by these issues, and we have to work together collaboratively to manage them as they present themselves. We want our members to be knowledgeable and prepared to manage through the crises as they are revealed beyond the horizon.
CONTRACTOR: Piggybacking off of the previous question, how do you see a longer-term economy playing out?
Harbour: Politics and even geopolitics aside, the reshoring of manufacturing in our country— especially high-tech and pharmaceutical manufacturing—is a good thing for our industry. The impact
I also believe the economy will always be cyclical due to the factors at play. As long as we are strengthening our skilled trades workforce and realizing the value and impact these folks bring to the industry, we will be able to find ways to manage through all of the concerns you mentioned. In short, everything I am seeing shows our industry continuing to be very strong for the next few years.
CONTRACTOR: In your term at MCAA, do you have any initiatives to address the skilled labor shortage, and how can MCAA be an organization on the forefront of this?
Harbour: Parents and society have taught our children for far too long that the only path to an effective career is through college. I believe the path to an effective career lies with higher education, but not necessarily through college. The skilled trades provide amazing apprenticeships, and you can earn a paycheck while learning new skills. After five years, you can earn at or near the six-figure range and beyond.
Working with our UA partners, MCAA’s Executive Committee and our co-chairperson, Robert Beck, MCAA Past President, we collaborate on all issues facing our industry, and attracting people to our industry is one of the pillars of our discussions. My goal as president is to bring knowledge of how contractors can partner with local unions and encourage engagement in joint recruiting into the trades. For too long, contractors have believed it is the union’s responsibility to find and send good people to our companies and projects. This is a “we” problem, and we must work in unison to overcome it.In addition, we are working together to create and develop new and improved foreman and supervisor training so that our leaders represent the industry at a high level.
➤ Turn to The Time, page 34
Curtis Harbour.
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Bath and Kitchen Remodeling Trends 2026
What is driving the continued strength of the residential remodeling market? And what are the trends remodeling contractors should be aware of to achieve the strongest returns?
At the recent International Builders’ Show (IBS) held Feb. 17-19 in Orlando, FL, show sponsor the National Association of Home Builders (NAHB) hosted a panel of experts to explore the question: why is the remodeling market doing so well?
Compared with single-family and multifamily new construction over the past five years, remodeling has shown stronger and more consistent performance—and it doesn’t look like the trend is slowing down any time soon.
Numbers Don’t Lie
The panel discussion touched on several data points. The NAHB/ Westlake Royal Remodeling Market Index (RMI), a quarterly survey of NAHB remodeler members, has remained above the break-even point of 50 for 24 consecutive quarters.
Another telling indicator is the sheer number of contractors pursuing remodeling work. The number of remodeling firms increased from 69,000 in 2000 to 128,000 at the start of 2025. During the same period, home improvement’s share of residential construction
spending rose from 33% in 2007 to 44% in the first quarter of 2025.
“There are many factors contributing to the continued growth of the remodeling market, including the aging housing stock,” said NAHB Economist Eric Lynch. “The typical age of a home has increased from 31 years old in 2006 to 41 years old in 2023. And with the dramatic rise in home equity post-pandemic, more homeowners are able to finance remodeling projects that align with their needs.”
A contributing factor has been the mortgage rate “lock-in effect”. Homeowners with low mortgage rates are less inclined to move and take on higher financing costs. Instead, if they want changes, they stay where they are and remodel.
Speaking of those homeowners, housing stock isn’t all that’s aging. According to data from the Census Bureau, the US population is aging rapidly, with the 65+ demographic growing at its fastest rate in over a century, hitting 55.8 million in 2020 and projected to reach 80 million by 2040.
Bathrooms and kitchens are being designed as refuges from the stress of modern life. Design by LisaPeck.
The NEOREST LS smart bidet toilet from Toto USA combines high efficiency with smart technology.
Photo by Chad Holder, courtesy of NKBA
Data from the AARP shows more than 77% of US citizens would prefer to age in place—to stay in their own homes and communities while living as independently and comfortably as possible. That means ramps, grab bars, walk-in tubs and other home modifications.
Plumbers in Demand
The RMI survey mentioned earlier asked remodelers how common 22 varieties of remodeling projects were for their company in 2025 on a scale of 1 to 5 (with 1 being not common at all and 5 being very common). Bathroom remodeling was the most common project in 2025, with 73% of remodelers rating it common to very common (4 or 5) for an average of 4.1. The only other remodeling segments to receive average ratings above 3 were kitchen remodeling (3.9), followed by whole-house remodeling (3.5).
Bathrooms and kitchens as the lead remodeling candidates means faucets, showers, tubs, sinks, toilets—but above all it means the know-how and the labor of skilled plumbing professionals.
What Customers Want
At the same time IBS was being held in Orlando, just across the convention hall the National Kitchen and Bath Association (NKBA) was holding its signature event, the Kitchen and Bath Industry Show (KBIS). (Read our coverage in this issue starting on pg. 3.)
The NKBA does such regular research projects as its 2026 Kitchen Trends Report (using feedback provided by 634 industry professionals across North America) and its 2026 Bath Trends Report (using feedback from nearly 700 designers, remodelers, manufacturers, and other industry professionals).
Both reports provided insights for this feature, along with interviews, observations and informal surveys conducted by CONTRACTOR’s editorial staff. So what are the top trends in bath and kitchen remodeling? Here are the ones that stood out. Keep in mind these categories often overlap, and that the individual taste and needs of every customer are unique.
Wellness
Wellness has become a mainstream trend in recent years. Products in this category include water filtration devices, touchless faucets, and other hygiene-focused products such as bidets and smart toilets. For high-end customers wellness may also mean spa-like features, including large tubs with jets for hydrotherapy (and accessories for aromatherapy or chromotherapy), coldsoak tubs for cryotherapy (which are becoming more common in home gyms), steam baths and saunas.
Aging-in-Place
Most aging-in-place renovations are about overcoming mobility issues. Touchless fixtures suit this category as well, but more for ease of operation than to prevent the spread of germs. Grab bars and textured surfaces—particularly in bathrooms—help prevent slips
Hotels and spas are inspiring modern bathroom designs. Design by Esthela Celaya of Celaya, Soloway Interiors.
Walk-in bathtub from Kohler.
The Vox Sink from Kohler is a new addition to its WasteLAB portfolio, using more than 70 percent recycled material.
Kohler
Jaret Miller,
Kohler
and falls. Tub-to-shower conversions are a common renovation, as is replacing bathtubs with walk-in tubs. For customers using wheelchairs, ADA-compliant sinks are practically a must-have.
Personalization
“Bath design is becoming deeply personal,” said Bill Darcy, Global President & CEO of NKBA | KBIS. “Beyond considerations like resale value, designers are focusing on how spaces support a homeowner’s individual rituals, preferences, and self-care routines.”
Plumbing pros may want to work with suppliers to offer a wider selection of colors and materials and be more willing to work with customers on custom installations. But to take personalization to the next level, “smart” technology may be the answer…
Smart Technology
People are embracing technology in the kitchen and bath when they can feel it improving their quality of life. Smart toilets with integrated bidets now offer so many features (water temperature, spray volume, heated seat, air drying etc. etc.) that users want the added convenience of a remote control and personalized settings. Personalized settings are also the main draw for smart shower systems. Smart faucets can now
respond to voice commands via a smart speaker or respond to personalized presets in a proprietary app to help homeowners breeze through everyday tasks.
Sustainable Living
For some homeowners it’s about saving money on their utilities, and for others it’s about being good stewards of the planet’s resources, but either way sustainability has been a rising trend in remodeling. Most plumbing pros are familiar with low-flow products, be they showerheads, faucets, or high-efficiency toilets. But now “going green” also means smart sensor technology that lets homeowners track their water and energy use. Prominent sink and tub manufacturers are now offering products made with pre- and/or post-consumer recycled content.
Design Cues
There have been entire books written, entire classes given, devoted to bathroom and kitchen design. Here are just a few design trends that seem to be of the moment.
Universal Design
The design and composition of products and environments so that it can be accessed, understood and used to the greatest extent possible by all people regardless of their age, size, ability/disability or status. Simple, intuitive and flexible, this style is a natural for customers interested in wellness or aging-in-place.
Hotel/Spa Inspired Design
Takes its ideas from those commercial spaces and brings them into the home. The bathroom or kitchen becomes a “sensory island” providing a break from stress. The hallmarks of this design are quiet luxury, colors and textures inspired by nature, and the smooth integration of technology. It works well for any of the trend categories listed above, but especially for wellness and smart tech integrations.
Transitional Design
Blends traditional elegance with modern, clean lines for a balanced, “timeless”, comfortable effect. It bridges the gap between old and new by combining neutral color palettes and varied textures. It is adaptable, practical, functional, and pairs well with any of the categories listed above.
Top Colors
For 2026, light neutrals dominate, with off-white, tan, and white leading choices (especially in the bathroom). Earthy, brown-based greens—especially sage and olive—remain popular accent colors.
If that all sounds a bit drab to you, bold splashes of color are finding their way back into US kitchens and bathrooms. Mandy Cheng, of Mandy Cheng Design Studio, speaking at the NKBA Design Council’s Trendspotting session talked about a growing comfort with color, giving designers more freedom—and homeowners more opportunities for personalization—beyond the usual neutrals.
Voice-controlled smart faucet by Moen.
High-end bathroom designs are taking their cues from commercial spas to include amenities such as steam rooms, saunas and cold-punge tubs.
Attendees walk to floor at KBIS 2026, looking for the latest design inspirations.
MOEN
NKBA/Emerald
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Presented in partnership with Radiant Professionals Alliance
Burnham CEO Chris Drew on Tariffs, Rulemaking and the Future of Hydronics
From rising steel costs to venting constraints under new federal efficiency standards, Drew explains how Burnham is navigating pricing pressure, regulatory limits and real-world retrofit challenges in the boiler market.
BY STEVE SPAULDING OF CONTRACTOR’S STAFF
Burnham Holdings, Inc., is the parent company of such well-known brands as Burnham Commercial Boilers, U.S. Boiler Company, New Yorker Boiler and Bryan Boilers. The industry-leading manufacturer of interior comfort solutions prides itself on a diverse offering of products to suit nearly any application.
Burnham’s product footprint stretches across various geographic regions, energy sources, and market sectors to meet the changing needs of an evolving world that demands highly efficient thermal technology.
Chris Drew has been CEO at Burnham Holdings since 2023, having previously served the company as President and COO, EVP – Marketing & Strategy, and in other positions on the board of Burnham and as President of US Boiler. He has also served as chairman of AHRI. Drew spoke to CONTRACTOR about the state of the industry, Burnham’s unique value proposition, and what the future of hydronics might hold for the company and its customers.
CONTRACTOR: The big story in 2025 was tariffs, and their effects on the supply chain. Do you think those disruptions are behind us? What sort of after-effects might we see in 2026?
Chris Drew: To address the first part of your question, no we’ve not had supply disruptions due to tariffs. It really has not been an issue for us... Broadly speaking, tariffs have not created an issue with getting material.
The second part of your question is a bit more difficult. Tariffs have absolutely impacted costs for pretty much every product we make, so it’s more about navigating the fluid nature of the current economic environment.
Like most manufacturers, we’ve faced a shifting cost structure due to various tariff impacts on commodities and com-
ponents. Our approach has been to act as responsible stewards of our supply chain—working diligently to mute and mitigate these costs wherever possible.
I’ll give you two examples. For instance, Section 232 tariffs, which are basically the steel tariffs. We mainly buy domestic steel. So, the administration puts a tariff on foreign steel, the US manufacturers say, great, now I can just raise my price to whatever floor they just set—which is what they did. So, our cost on steel went up.
That’s a domestic example. An international example is fans. The price of some fans, which we buy from Germany, basically went up overnight because of the tariffs. Did we delay raising the price as long as we could? Sure, we did. But at some point, you use up that inventory, and the replacement cost of that inventory is now much higher, and we have to take a price increase to offset that. While there have been instances where adjustments were a necessity to maintain our standards of quality and service, we’ve worked to build these into our cost structure appropriately. For the most part, our wholesalers have been incredibly understanding of these global pressures.
With the legal landscape surrounding tariffs evolving, we are closely tracking these developments to understand how they impact pricing throughout the supply chain.
challenges have your design and production teams been facing?
Chris Drew: Serial rulemaking has been a significant challenge for the entire industry and just about every product appliance category—not just in boilers, but across furnaces, air conditioners, heat pumps, pumps and fans. It is an expensive, time-consuming process that often provides minimal benefit to the consumer.
The challenge in the boiler space, and this is regardless of residential or commercial, is venting. And that’s the biggest issue that I would say exists for any sort of fired appliance: how do you vent it safely, keep the customers safe, and make sure the product works.
This is an emotional topic for us because safety and reliability are our highest priorities. We want our products to work whenever they are called upon, especially in the dead of winter. Current rulemaking is pushing the boundaries of physics, making it more difficult to meet these important safety and performance constraints.
Let me digress a little bit here, because in all the talk about tariffs, what’s not being talked about are other rising prices: natural gas, electricity, water, even insurance—frankly, the insurance market is bananas—which have all had dramatic increases over the last several years.
Making sure our customers and partners understand these changing dynamics has been an important challenge. I think we’ve done a good job—frankly, Bryan [O’Toole, VP of Business Development] and his team have done a fantastic job managing our customer base and wholesaler relationships through these shifts.
CONTRACTOR: New efficiency standards are on their way from the federal government, some in 2026, some in 2029. What sort of
Keep in mind, the boiler business on the residential side is 99% replacement. You’re dealing with all kinds of housing stock that was built in the ‘20s, ‘30s, ‘40s, ‘50s. It is so hard to go into those structures and tell a homeowner, oh, you can’t use this type of boiler anymore, it’s been outlawed, you have to go use something completely different that your house was never designed to use. It’s so bad for the consumer.
We focus on developing and designing products that are not only safe, but work in the conditions that they’re asked to work in. If you look at our installation manuals, we spend 10 pages on how to connect the water, the natural gas, and the electric, but we spend 50 pages on how to vent the unit safely. Like I said, the last thing we want to do is compromise safety.
An Alta boiler from US Boiler in a radiant heating application.
Chris Drew.
Burnham
Presented in partnership with Radiant Professionals Alliance
Lennox Enters Water Heating Market with New Residential Lineup
Joint venture with Ariston Group brings tank and heat pump water heaters to Lennox dealers across the US and Canada beginning March 16.
CHICAGO, IL — Lennox has announced a new line of residential water heaters that will be available for dealer orders beginning March 16, marking the company’s official entry into the North American water heating market through a joint venture with Ariston Group.
The launch expands Lennox’s residential comfort portfolio, giving contractors the ability to offer HVAC systems and water heaters through a single manufacturer while leveraging Lennox’s established dealer network across the United States and Canada.
“Our expansion into water heating is a natural evolution of Lennox’s commitment to delivering total home comfort,” said Sarah Martin , EVP & President of Lennox Home Comfort Solutions. “Dealers and homeowners have been asking for a complete comfort offering from Lennox, and we’re proud to introduce solutions built on trusted innovation, high efficiency, and the exceptional service Lennox is known for.”
Built for Reliability and Long-Term Tank Protection
The Lennox water heater lineup is designed with durability and homeowner reliability in mind. Each model features heavy-gauge steel construction and a PermaClad™ glass lining intended to protect the tank against corrosion over time.
Select models incorporate additional technologies designed to extend system life and reduce maintenance concerns. These include magnesium or aluminum anode rods paired with the SediMotion™ system to help limit sediment buildup, FillSafe Protection™ designed to safeguard internal components if the tank is not properly filled, and Lennox Lock™ technology to enhance flammability protection.
Heat Pump Models Add High-Efficiency Option
Among the new offerings are heat pump water heaters that provide an energy-efficient alternative to traditional tank models. These systems are engineered to deliver consistent hot water while operating quietly and offering intelligent controls on select units.
On compatible systems, homeowners can monitor and manage both their water heater and thermostat through the Lennox Home platform, supporting a more integrated and connected home comfort experience.
New Sales Opportunities for Contractors
For contractors and dealers, the expanded product port folio creates opportunities to bundle HVAC and water heating equipment into a single comfort solution. By sourcing both systems through Lennox, dealers can simplify purchasing while offering homeowners coordinated equipment designed to work together within the broader Lennox home comfort ecosystem.
To learn more visit www.lennox.com
A. O. Smith Names Aldrich VP - Product Engineering for NAWH Division
Veteran engineering leader will guide residential and commercial product development as the company prepares for upcoming DOE efficiency regulations.
MILWAUKEE, WI — A. O. Smith Corporation announced the appointment of Robert Aldrich as Vice President of Product Engineering for its North America Water Heating (NAWH) division. In the role, Aldrich will oversee engineering strategy across the company’s residential and commercial water heating portfolios. He succeeds Neil Rolph, who will retire in April after more than 20 years with the company.
“Robert’s experience across manufacturing, product engineering and portfolio management, combined with his deep knowledge of NAWH, positions him extremely well to lead our engineering organization,” said Steve O’Brien, Senior Vice President and President, NAWH.
As Vice President of Product Engineering, Aldrich will guide the execution of A. O. Smith’s product development strategy for the NAWH division. His responsibilities include aligning engineering priorities across both residential and commercial product lines while supporting the company’s longterm innovation roadmap.
A key focus will be preparing product platforms for upcoming regulatory changes from the US Department of Energy that will raise minimum energy-efficiency requirements for commercial and residential water heaters.
Two Decades Leadership
Aldrich brings more than two decades of experience at A. O. Smith, beginning his career in 2001 as part of the company’s fouryear manufacturing rotational program.
During his tenure, he has held multiple leadership roles in both manufacturing and product engineering, including director of commercial product engineering, director of residential product engineering and residential portfolio director for NAWH.
While serving as director of residential product engineering, Aldrich led the development and launch of A. O. Smith’s residential heat pump water heater line.
The technology has played a growing role in advancing energy-efficient water heating solutions across the U.S. market.
Most recently, Aldrich served as residential portfolio director, where he was responsible for guiding product strategy for the company’s residential water heating segment. Robert Aldrich
& R
The Bloomin’ Boiler Changeout
Bloomin’ as in the bloom of beautiful hydronics transformation. And, bloomin’ as in peeling back the layers of complexities to get the job done right. Foley Mechanical, Lorton, Va., overcame multiple challenges in a residential, two-boiler changeout.
By JOHN MESENBRINK, EDITOR-AT-LARGE
WASHINGTON, DC — A few days before the calendar turn of the new year, Foley Mechanical was called out to a 7,000+-sq.-ft. home in the historic Georgetown neighborhood to assess a nearly 26-year-old heating system.
Foley Mechanical has been serving the Greater Washington, DC area since 2002, providing custom-designed and fully integrated radiant heat, steam, hydronic, and mechanical systems that meet both the human and technical requirements for comfort and safety. Founder, President and industry-leader Dan Foley calls the work the company does “Our calling and our art form.”
Interestingly enough, Foley Mechanical bid on the hydronics job in 2000 during a whole-house remodel, and—while they didn’t get the job—the company has been called in to make any necessary repairs
since 2005. It reached a point where instead of coming out to repair a 26-yearold heating system every so often, this time Foley secured the bid to take out those old boilers, which ultimately outlived their useful lives, and the homeowners agreed that it was time to invest in a new heating system.
In what eventually turned out to be a two-day job—led by Foley Mechanical’s lead tech, Brian Golden and his four-person team—the old boilers were swapped out with two new Velocity Boiler Works Aruba 6 gas-fired boilers.
Radiator-less
Did I mention at the time of the remodel, the homeowner took out all of the radiators and Foley Mechanical, ever so versatile, used an existing hydro-air system? In place of a radiantly heated home, the home was heated from forced air off of the boilers.
“Instead of getting that scorched air feel from a forced-air furnace, we can adjust the water temperature to match the load,” says Dan Foley.
Next, Golden was tasked with redesigning and re-piping the installation, not out of necessity, rather just to provide a better layout and better efficiencies. The two Velocity boilers were now front to back—36” deep by 24” wide—replacing the two old, right-to-left configured boilers for easier maintenance and accessibility in-between the boilers.
The re-piping, which provided connected piping, involved moving from a primary/secondary install to a two-pipe system with a total of six hot water coils placed in the ductwork, where air is flowing over the coils originating from six air handlers.
“Previously, the system water would flow through the off boiler but now isolates the boiler flow from the system flow using a Spirotherm Spirovent Quad hydraulic separator—an air, dirt
A better look at the boiler venting.
A view of the finished mechanical room.
Foley Mechanical
Foley Mechanical
and magnetic separator—which isolates both flows so they don’t interfere,” says Golden.
Bolstered by Taco Sentry zone valves and Taco Veridian ECM pumps, the system is getting consistent temperatures throughout all the zones. “The air handlers now are providing the same supply water temperature regardless of the number of zones calling,” says Foley.
Aging Infrastructure
Navigating through the old neighborhood and working in an attached/duplex-style home built in 1900 presents a unique set of challenges in and of itself. The logistics of traversing through an old seaport town of Georgetown, the streets are narrow, some cobblestone. Parking in the area is nearly impossible.
Positioning box trucks and work vans in an area like this can be tricky.“You try to slam it in where you can,” says Golden. “Earlier in the day, when residents leave for work, we try to sneak in some spots, but sometimes we get tickets.” But, because this job fell around the holidays, the Foley team managed to escape the long arm of the parking authority. This time.
In addition to dealing with an aging neighborhood infrastructure, Golden and his team had to deal with a 125-year-old home, and lugging 500-lb. boilers up and down concrete/stone stairs proved somewhat challenging. The team expanded to six to bring the equipment in from the outside. “We brought in our muscle crew, our young bucks; it’s a young man’s game,” says Foley.
Parts & Equipment
Velocity Boiler Works Aruba 6 Gas-Fired Boilers
• Offered in 8 Sizes; 38 to 280 MBH
• Boiler is field convertible to right side piping
• Available in NG or LP, fuel conversion kits are available
• Integrated Boiler Control with integral LWCO Spirotherm Spirovent Quad Hydraulic Separator
• Ideal for hydraulic separation in a low-loss header design
• Available in from 2” through 12” as standard products (larger custom sizes can be reviewed per application)
• Allows for the removal of both entrained air and dirt particles
• Suitable for fluid temperatures from 14°F to 230°F and water/glycol mixtures up to 50% concentration
• Ethernet connection allows for remote control, monitoring and adjustment
Working on piping in the mechanical room.
The hydronic air handling unit all hooked up.
The old boilers before they were removed and replaced.
The Velocity boilers mid-installation.
Mechanical Foley Mechanical
Foley Mechanical
by Patti Feldman
Solutions for Efficiency, Productivity, and Accountability
Grey Trunk RFID ( www.greytrunkrfid.com ) is asset management software for iOS and Android for tracking high value assets— what you have and where it is. The software, part of the Grey Trunk, all-in-one system which includes RFID tags and handheld readers, enables users to check in and check out tools and equipment to employees or locations using integrated Bluetooth handheld RFID readers and tags without requiring line of sight.
How it works: BlueTooth Low Energy (BLE) Beacons are attached to assets so they can be tracked using a mobile app. Users can set return dates on tools and can set up Bulk Check In and Check Out for all tools going to the same location. It is also possible to schedule preventive maintenance for your equipment and quick fixes if needed, as well, from the mobile app.
Screen options include color-coded pie chart and graphs showing assets by status and assets by category, and can show a variety of key metrics such as found assets, missing assets, misplaced assets, and new assets. Visual data can be segmented by location, site, or category. Users can also add custom tags, such as calibration date for tools.
Pricing: per month or per year scaled by number of assets (e.g. 0-100, 101300, et. In increments up through 500110,000). All plans feature unlimited sub users and depreciation evaluation free 30 day trial.
Grey Trunk RFID also offers an Inventory Management app, with separate fee, which includes barcode and/or RFID integrations, with real-time inventory trading and re-order levels, supplier and purchase order management, check in/check out, with scaled fee and a free 30 day trial.
BizXpert
BizXpert invoicing and inventory management solution (www.bizxpert. com) is a cloud-based app designed for small businesses to create and send unlimited branded quotes and invoices and manage inventory. The solution, which supports 12 – 22+ customizable templates, features instant quote-to-in-
Review of Grey Trunk RFID asset management software, the BizXpert inventory solution, Limble asset management, and Applause performance and incentive software.
voice conversion and real-time data signing across desktop and mobile devices. Payment tracking enables users to monitor paid, unpaid, and overdue invoices and payments. Inventory and client management features include ability to track stock levels, set low-stock alerts, and store detailed client/supplier information.
Daily, weekly, and monthly reports are available on revenue, costs, and profits, with options to export data.
Pricing: time-framed, scaled pricing: 1 month with no commitment, 12-month, and 24-month plans. All plans include unlimited quotes, invoices, expenses, stock documents, clients, and products. Free trial, typically 14 days without requiring a credit card. Available from Apple App Store, Google Play, and the Microsoft Store.
Limble
Limble (www.limble.com, 801/851-1218) is an AI maintenance and asset manage-
ment platform that unifies asset data, work orders, preventive maintenance, inventory, and analytics with the aim of simplifying work for technicians and driving asset decisions that achieve increased uptime and extended asset life. The latest release includes three AI-powered capabilities designed to help lower the burden on maintenance and operations teams while creating clean, reliable data and insights that extend the lifecycle of assets.
Asset Snap uses AI-powered image and text recognition to turn quick photos of legacy and new machinery and equipment into structured, validated asset records, extracting and standardizing key details such as manufacturer, model, and serial number at the time of capture. Eliminating manual entry it can (notes the developer) result in potentially more trustworthy asset databases that support accurate reporting, audits, and proactive maintenance planning.
Resource planning adds AI-powered workload and scheduling recommendations
and provides a single, real-time view of both scheduled and on-demand work, potentially saving hours per week on scheduling and improving predictability and capacity visibility and optimizing allocating resource and balanced workloads.
Model Context Protocol (MCP) connects Limble to enterprise systems and AI tools like Claude and Cursor, enabling secure access and unique data and insights to answer questions, such as which assets drive maintenance costs or where technician capacity is constrained, to potentially improve daily operations and decisions driving the lifecycle of assets.
Pricing: fee determined by user count and required features, billed either monthly or annually. For more details, see the Limble pricing page: limble.com/pricing).
Applause
Applause (www.applausehq.com) is performance and incentive software for home and field services contractors, available through three plans, with escalating capabilities.
Applause Essential helps a business generate more 5-star reviews, capture feedback through NPS(Net Promoter Scores), and reward great service instantly with tipping and bonus, helping grow loyalty and visibility.
Applause Essential Plus adds an AI auto-responder to easily manage review replies and helps fuel the business pipeline. It includes API access enabling seamless connecting into your systems.
Applause Scorecards, featuring a unified always-on dashboards, integrating data from your CRM, fleet management tools, and Applause itself, gives every technician visibility into goals and owners and operators real-time views of their teams’ performance, and automatically rewards technicians who meet or exceed performance goals.
Pricing: tailored, quote-based pricing based on business size, features, and locations. Demo available.
Patti Feldman writes articles and web content for trade magazines and manufacturers of building products.
Gray Trunk
The Gray Trunk dashboard
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by Lynn Karam CEO OF LEK MANAGEMENT
How to Manage an IRS Audit
IRS audits are on the rise among trade business owners, and as someone who provides tax services to contractors, I know how important it is for them to understand the audit process.
Even though being invited to participate in an audit can sometimes strike fear in a business owner, remember that an audit is just one of the methods the IRS uses to verify the information taxpayers represent on their tax returns.
Unfortunately for contractors, construction is one of the industries that is most frequently audited by the IRS. These audits can be extensive and may require a lot of your time and money. It’s generally sound advice to hire an enrolled agent (authorized by the IRS) to represent you, instead of trying to represent yourself. More on that later, but let’s dive in at the beginning.
Winning an Audit
The best practices for winning an IRS audit include consistently documenting all business activity, keeping receipts of all transactions represented in the tax returns. But once an audit notification has been received, it will be more challenging to locate all of the necessary receipts and documentation. “Hindsight is 20/20” as they say; the lesson here is not to wait until the audit is in progress, because it might be too late. When a contractor receives a letter from the IRS there are specific actions that must be taken in a timely way.
• Open the letter – This may seem very obvious, but in our experience, some contractors ignore notices from the IRS until they receive levies on their banks accounts and accounts receivables. At that point, they have missed the audit appointment date, missed the notice of the assessed liability, as well as the demand for payment, and notice of tax levy. They may also have forfeited some of their rights as taxpayers.
• Understand the scope of the audit. Audit notices will provide:
* The type of audit
* The issues being reviewed
* The documents requested
* The due date of the documents
* Instructions on how to provide the documentation to the IRS
* Your rights, including representation
Organizing records, analyzing discrepancies, and professional representation are key to a favorable outcome.
Once the scope of the audit is understood, the contractors can then determine how to prepare for the audit: Who on their team is capable of being designated as a primary point of contact? Should a professional representative be engaged? How should they respond? Does the date and time of the audit provide sufficient time for them to comply with the request?
Types and Stages of an Audit
There are three types of audits of which contractors should be aware:
Correspondence – these audits are conducted by mail. The audit notification letter will direct the taxpayer as to how the documents requested can be submitted to the IRS: by mail, fax, and/ or uploaded to the IRS portal.
Office audits – in this case, the audit takes place in-person at an IRS office.
Field audits – The audit is conducted at the contractor’s place of business.
Once the type of audit is clear, it generally proceeds in the following stages. Organize the requested records for items under review.
If income is one of the items under review, bank statements, and 1099s received from customers may be required. If expenses are to be reviewed, receipts for purchases/expenses will be required.
Organizing the receipts by category and year can help the contractor verify expenses and identify any discrepancies as well as reduce the amount of time within which the audit will be completed.
Analyze the documentation.
Once all the relevant information has been compiled, the documentation must be analyzed in order to identify any discrepancies based on the audit items as well as to help predict any other discrepancies that might arise.
At this point in the process, if you haven’t already, we recommend hiring an enrolled agent who can conduct the documentation review and make the appropriate analysis. It is best to ensure the documentation substantiates the information stated in the tax return under audit. It is not uncommon for the IRS to expand the scope of the audit should the information stated in the tax return not match the initial set of documentation/receipts provided.
Do Not Meet with the IRS Alone.
Contractors can be tempted to represent themselves at an audit. In a contracting company, there may be an accountant who prepares the financial statements for the tax preparer. The contractor may have little or no idea what was stated on the tax return and the reason why there may be a discrep-
ancy between the financial statements and the tax returns. For that reason the contractor may not be able to accurately respond to questions from the auditor.
With that said, hiring an enrolled agent to represent you with the IRS is typically an excellent solution. Items to be presented during the audit will be researched in advance by the agent, to ensure the nature of the discrepancies is fully understood, and who can, in turn, accurately communicate with the auditor.
Review the findings.
Once the audit is concluded, the IRS can close the audit in one of two ways: with “No Changes” or with “Proposed Changes”. The contractor (or their authorized representative) should review these changes carefully. If they do not agree to the changes, they have the right to appeal the outcome of the audit. Again, it is important to open any follow-up correspondence from the IRS as soon as it is received—and subsequently take whatever action is necessary (an appeal or an agreement to the terms) to ensure their rights are protected.
Final Notes
While audits cannot be prevented, a contractor can make the process less stressful in terms of how it is handled.
It’s important to be aware that an audit may not be a result of wrongdoing; for example, it could be that the disputed amount(s) reflected a particular category out of the industry standard; or the entire audit might be just a part of the IRS’s compliance program. Either way, once a contractor can prove the items in question are for business purposes and can produce the documentation to validate the amounts, the audit can be won. With proper representation, either by an enrolled agent or other authorized representative, there are increased odds of a favorable outcome.
Founder and CEO of LEK Management Inc., Lynn Karam has two decades of experience in finance, operations, and strategic planning. Karam is an Enrolled Agent authorized by the United States Department of the Treasury to represent clients who are undergoing an audit and to negotiate with the IRS on her clients’ behalf.
CONTRACTOR: What is MCAA doing to facilitate training to help keep up with today’s tech?
Harbour: Two to three years ago, any industry conference I attended—including MCAA’s—would have a speaker touch on the subject of AI and what it is. Today, we are offering multiple AI educational sessions at each conference, focused on real-time education on how to put AI to work for your company. We have moved beyond the possibilities of what could be to actually utilizing AI-enabled tools to perform and enhance tasks. I believe many of us will be surprised at the changes that will come about due to the capabilities of AI. I am not an expert—and I’ve never been able to find a quality crystal ball to show me what is to come—however, if I were to take a stab at predicting the future, I
believe AI will greatly enhance data collection, speed up many support processes such as accounting, payroll, HR, and financial reporting, and improve leadership’s ability to make better-informed decisions based on real data and real trends.
What I don’t believe will change as rapidly is the fact our business requires people’s minds and hands to build, maintain, service and repair buildings, equipment and systems. AI tools may make some of that effort easier in certain ways, but we still need people to build.
CONTRACTOR: What are some business philosophies and initiatives you will bring to your term? What are some core values you’ve learned throughout your career that you have brought with you to this new position?
Harbour: This industry has been amazing to me and my family. I dreamed
of building real buildings and being able to point to a structure and tell my family I played a part in bringing it to life. What I received in return is so much more than I ever imagined. I have been fortunate to have some incredible mentors who cared enough to share their knowledge and insight. That didn’t just make me a better builder—it helped make me a better person. Because of that, one of the core values I carry with me is mentorship. I want to inspire others to take mentorship seriously and to never stop passing along their knowledge and experience to others. One of my greatest mentors once told me that when we are building a business, we spend 80% of our time focused on finance and 20% on people. He said that once the business reaches a certain point, those numbers have to flip—80% of our time should be spent on people. Find those that with potential and invest the
time and effort to help them succeed, just as others did for you.
That philosophy has resonated with me for many years and continues to guide how I lead. I want industry leaders to lead from a people-first mindset. That value has never failed me, and it’s one I intend to carry with me throughout my term as MCAA president.
As I travel the country this year, my goal is to share all that MCAA has to offer our membership and to bring back the questions and concerns I hear at the local and regional levels so MCAA can continue to equip contractors with the knowledge and tools they need to be successful. I am also looking forward to building on the partnership that has been created and cultivated between MCAA and the United Association. Together, there is no problem too large for us to handle as labor and management partners.
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Famous Supply Opens New 25,000 Sq.-Ft. J-TEC Training Center in OH
➤ Continued from page 3
25,000-square-foot training facility in Maple Heights (Cleveland), Ohio.
The full-day event showcased J-TEC’s capabilities as a dedicated hands-on training center for HVAC, plumbing, hydronics and HVAC professionals.
Attached to Famous Supply’s Cleveland Regional Distribution Center, J-TEC features three classrooms, 12 fully equipped hands-on training labs and a 300+ seat Legacy Event Room. Attendees toured the labs, the Regional Distribution Center and its AutoStore system, while participating in live product demonstrations and networking opportunities.
Advanced Technology, Real-World Application
J-TEC was designed to mirror real-world installation, troubleshooting and service environments. Each of the 12 dedicated labs allows contractors and technicians to train on live systems and immediately apply what they learn in the field.
The center is staffed by J-TEC Famous University trainers and supported by leading manufacturer partners, creating a training environment focused on practical skill development and up-to-date product knowledge.
A Full Day of Training and Industry Expertise
Grand opening highlights included:
• Hands-on lab demonstrations led by J-TEC Famous University trainers and manufacturer partners
• Vendor meet-and-greets with leading suppliers across HVAC, hydronics and plumbing
• Boiler training sessions led by Charles Phillips
• Hydronics and domestic hot water system intensives led by Cody Mack and nationally recognized hydronics expert John Siegenthaler, P.E.
• An official ribbon-cutting ceremony with local leaders and community partners
• A keynote presentation from John Siegenthaler, P.E., titled “The Time is RIGHT, Why Now is the Best Time to Offer Hydronic-Based Systems”
The celebration concluded with an evening social event, giving contractors, vendors and Famous associates additional time to connect and collaborate.
Advancing Contractor Success Through Famous University
J-TEC serves as the flagship home of Famous University, offering CEU-accredited courses, technical certifications, business training and Build-a-Tech workforce development programs.
Training opportunities cover residential and commercial HVAC systems, refrigeration certifications, ductless systems, boiler troubleshooting, hydronics, backflow prevention, tank and tankless water heating, and HVAC electrical controls.
Contractors can explore upcoming classes and enroll at: www.famous-supply.com/j-tec
A Transformational Investment in the Trades
“Seeing this vision come to reality has been incredibly rewarding knowing what it would have meant to my grandfather, Jay,” said Brian Blaushild, President of Famous Supply.
Jay Blaushild, second-generation leader and Chairman of Famous Supply, was widely respected for his commitment to training and education in the trades. He believed investing in people—both associates and customers—built confidence, strengthened craftsmanship and drove long-term success. That philosophy continues through Famous University and J-TEC, where practical, hands-on learning supports today’s HVAC and plumbing professionals.
“With over 500 attendees joining us to celebrate, the response from our customers and partners confirms what we believed from the beginning, there is nothing more important than investing in training and the future of the skilled trades,” said Marc Blaushild, CEO & Chairman of Famous Supply. “J-TEC represents our long-term commitment to helping contractors grow, compete, and win.”
In addition to contractor training, J-TEC will support community partnerships, workforce development initiatives and educational programs designed to introduce the next generation to careers in the skilled trades.
To learn more about J-TEC, visit: www.famoussupply.com/j-tec
The opening day included a session led by hydronics expert John Siegenthaler, P.E.
The center includes 12 fully equipped, hands-on training labs, including a water heater lab.
One of J-TEC's three classrooms.
by Rich Anderson CBO AND DIRECTOR, PMG TECHNICAL RESOURCES
FOR THE INTERNATIONAL CODE COUNCIL
Mental Health in the Trades: Addressing the Silent Crisis
Workers in the trades face unique challenges that can significantly impact their mental well-being, leading to troubling statistics such as high divorce rates and alarming suicide rates.
The trades encompass a range of professions, including plumbing, electrical work, carpentry, and masonry. While these jobs are essential to society, they often come with high stress levels, physical demands, and job insecurity. Additionally, the culture within these industries can sometimes prioritize toughness over vulnerability, discouraging workers from seeking help and support.
Recent studies indicate that individuals in the trades may experience divorce rates higher than the national average, attributed to stress, long hours, and the demanding nature of the work. The combination of these pressures can lead to feelings of isolation, anxiety, and depression.
The National Institute for Occupational Safety and Health (NIOSH) reports that workers in the construction industry have one of the highest suicide rates among all professions. This ongoing crisis emphasizes the urgent need for mental health support within these communities.
Three Resources for Better Mental Health in the Trades
Many organizations have taken steps to address these challenges; here are a few support resources available to tradespeople.
Employee
Assistance
Programs (EAP)
Many companies in the trades offer EAPs, which provide confidential counseling services and support for various personal issues, including mental health concerns. EAPs typically include a specified number of free sessions with licensed professionals and can be a vital resource for workers hesitant to seek help through traditional channels.
Veterans Affairs (VA) Hotline
The VA provides a 24/7 hotline at 1-800-273-8255 (press 1), especially tailored for veterans in crisis. This re-
Workers in the construction industry have one of the highest suicide rates among all professions, emphasizing the urgent need for mental health support.
source offers confidential support and can connect veterans with specialized mental health services, addressing the unique challenges they may face when transitioning into civilian jobs.
United Association of Plumbers and Pipefitters (UA) Resources
The UA offers valuable resources for members facing mental health challenges, including a dedicated suicide prevention web page. This initiative provides information on recognizing warning signs, addressing the stigma surrounding help-seeking, and accessing counseling and support services. Additionally, the UA Pipe PALS program plays a pivotal role in promoting mental well-being. Through peer support training, members are equipped to assist fel-
low workers who may be struggling. The UA’s commitment to member wellness is crucial in a field where discussing mental health can still carry a stigma.
Changing the Culture to Support Mental Health
While resources exist, the most significant challenge remains changing the culture in the trades around mental health. Encouraging open conversations, promoting awareness about mental health issues, and sharing personal experiences can help dismantle the barriers that prevent workers from seeking help. Employers also play a critical role in fostering a supportive work environment. Training supervisors and management to recognize the signs of mental
distress and encouraging self-care can create a workplace culture where mental health is prioritized.
As we navigate the growing awareness surrounding mental health in the trades, it becomes essential to continue advocating for resources, support, and a cultural shift that promotes mental wellness. By utilizing available assistance programs and fostering open dialogue, we can work toward a future where every worker in the trades feels supported and empowered to address their mental health needs. Together, we can reduce the stigma, improve quality of life, and ultimately, save lives.
Rich Anderson is Chief Business Officer and Director, PMG Technical Resources for the International Code Council. He is responsible for developing, coordinating, directing and implementing programs to ensure the successful completion of the team’s goals and objectives as they apply to the International Plumbing Code (IPC), International Mechanical Code (IMC), International Fuel Gas Code (IFGC), International Swimming Pool and Spa Code (ISPSC) and related services and programs of the ICC.
Work Truck Week Draws More Than 15,000, Showcases Fleet Innovation
➤ Continued from page 3
annual event brought together attendees from all 50 states and 29 countries to evaluate new equipment, explore industry trends and connect with manufacturers and suppliers.
New Vehicles and Equipment Target Jobsite Performance
With 547 exhibiting companies and a sold-out show floor, contractors had access to a wide range of new products designed to improve efficiency, durability and fleet uptime.
Product launches included new truck bodies, lighting systems, cargo management solutions and powertrain technologies. Electrification and idle-reduction solutions were also a major focus, reflecting growing demand for lower operating costs and reduced emissions.
Major OEM announcements added to the momentum. Ram Professional unveiled the 2027 ProMaster City, marking the return of its midsize commercial van. Harbinger introduced its HC Series Cab, a low cab forward truck available in electric and plug-in hybrid configurations. Ford Pro debuted Ford Pro AI, a fleet management assistant, along with new 2027 Super Duty packages aimed at high-demand commercial applications.
Contractors and fleet managers had the opportunity to get behind the wheel of the latest commercial vehicles during the Work Truck Week Ride & Drive.
The event featured vehicles from 15 manufacturers, including all-electric vans and trucks, as well as internal combustion models equipped with technology to improve fuel efficiency and reduce emissions. The side-
by-side experience allowed attendees to evaluate performance, handling and jobsite suitability in real time.
Education Sessions Focus on Fleet Efficiency and Compliance
Beyond the show floor, Work Truck Week delivered a robust educational program focused on improving fleet operations.
Sessions covered key issues impacting contractors, including regulatory compliance, vehicle engineering, driver training, fleet management and upfitting strat-
OEM-led chassis updates provided insight into design changes and integration considerations critical for contractors specifying new vehicles.
Attendees also gained access to on-demand session content following the event, extending the value of the training beyond the show.
Industry Shift Drives Expanded Focus on Future Technology
The Green Truck Summit, which opened the event, focused on the evolution of commercial vehicle tech-
nology, including electrification, software integration and advanced vehicle systems.
Organizers announced the program will expand and relaunch as Future Truck Summit in 2027, reflecting broader industry changes and the increasing role of technology in fleet performance, safety and compliance.
“The commercial vehicle industry is at a pivotal moment,” said Emily Korns, NTEA Board Member and President of J&J Truck Bodies and Trailers. “Vehicle technology is advancing quickly. Customer expectations are rising. Regulatory and market pressures are accelerating change.”
Networking and Industry Connections Remain Core Value
In addition to equipment and education, Work Truck Week continues to serve as a key networking event for contractors, fleet managers and suppliers.
Attendees connected through organized events, including the opening reception, leadership workshops and the NTEA Annual Meeting, as well as informal meetings across the show floor.
“Work Truck Week 2026 again demonstrated that for one week every year, Indianapolis becomes the epicenter of the rapidly evolving commercial vehicle industry,” said Steve Carey, NTEA President & CEO. “It’s the can’t-miss event to explore vehicle and equipment innovation, identify industry trends and get business done.”
Ongoing Demand Reinforces Need for Smarter Fleet Decisions
As contractors face rising equipment costs, evolving regulations and increasing jobsite demands, events like Work Truck Week provide a practical environment to evaluate solutions and make informed fleet decisions.
The next Work Truck Week is scheduled for March 9–12, 2027, returning to the Indiana Convention Center.
The Knapheide press conference during Work Truck Week 2026.
Getting ready to reveal the new ProMaster City 2027 at the Ram booth during Work Truck Week.
The Cummins press conference during Work Truck Week 2026. egies.
NTEA
WHERE FACILITY CHALLENGES FIND SOLUTIONS
RENO
August 19-20, 2026
Reno, NV
NORTHERN CALIFORNIA
October 2026
Santa Clara, CA
NORTHWEST
April 29-30, 2026
Portland, OR
NORTH TEXAS
October 14-15, 2026
Irving, TX
Trucks & Truck Accessories
editor’s choice
THE 2027 RAM PROMASTER CITY is a right‑sized commercial van delivering more capability, space, safety and value. The squared off cargo area provides more than 167 cu. ft. of volume, a 111" long load‑floor (more than 9') and exceeds 48" between the rear wheel wells — enough room for two standard US pallets front to back. Includes a targeted 2,000 lb. of towing capability and more than 2,000 lb. of payload. With an overall height under 80", it easily fits in standard garages and structures while still providing generous cargo‑area height. Features standard 180º rear swing doors and a new, available rear liftgate.
Ram Trucks
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▲
2026 TMAX ALUMINUM
MECHANIC TRUCKS feature new taillights with a high intensity, cascading LED turn signal for improved on road and jobsite visibility. The new EC3200 Electric Service Crane features a nested boom design for strong and smooth operation. A two part polyurethane enamel finish protects against weather and debris.
Stellar Industries
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▲ THE TRAZER CANOPY provides a weather resistant, closed space in the truck bed with an anti theft design. Its lift up door with a gas shock ensures easy access to larger and weather sensitive equipment. The Canopy integrates with the company’s heavy duty rack and toolboxes to maximizes storage, protection, and organization. Ranger RANGERDESIGN.COM
▲ THE ADVANTIC PREMIUM BODY PROGRAM streamlines the upfit process, giving dealers a high quality premium body on Isuzu N and F Series chassis. By integrating body and chassis into a single source solution, the program simplifies ordering and delivers consistent build quality. Isuzu Commercial
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▲ THE REDESIGNED TOOL BOX features built in accessory rails, smart organization trays and hooks. Excellent strength protection, security and weather tightness keep tools and gear safe from theft attempts and weather. Compression molded, fiber reinforced compound delivers steel like strength at aluminum weight.
Decked
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▲ THE KESTREL WORK TRUCK is a Class 2, four‑wheel‑drive vehicle built on the JEEP Gladiator platform. It delivers durability, versatility and expansive upfit capability, supporting accessories such as the Masterack UPLYFT Ladder Rack, LEER Bedslide and 360º camera systems. Morgan Olson MORGANOLSON.COM/KESTREL
▲ THE NEXCAP PRO MODULAR is an all metal truck cap engineered for commercial fleets. Unlike traditional fiberglass toppers, the cap delivers strength, full access side doors, modular repairability, and a reinforced roof system. Precision formed aluminum panels with a powder coat finish can withstand impacts, vibration and daily service route abuse.
LEER
WWW.LEER.COM
▲ THE PACK RAT DRAWER SYSTEM FOR TRUCKS AND VANS is a fully re engineered steel drawer system built to deliver durability, security and fleet ready performance. Powder coated 14 gauge steel construction and steel ball bearings outperform plastic competitors and are designed for long term performance.
Weather Guard
WWW.WEATHERGUARD.COM
▲ NEXT GENERATION SHELVING SOLUTIONS from Adrian are built to eliminate dead zones and maximize every inch of usable space in the cargo area. Customize shelving for your cargo with a lineup of drawer units, door kits, bins, dividers and accessories such as tank racks, work benches and modules. Carrying capacity increased 43%; rated for 50 lb. per sq. ft.
Adrian
WWW.ADRIANSTEEL.COM
▲ THE 2027 FORD SUPER DUTY AND SUPER DUTY CHASSIS CAB features a Tremor Crew Cab Long Box and is available with an 8' bed. Includes 35" tires, factory lift, electronic locking rear differential and a 48 gal. fuel tank. Factory tires on an XL trim work truck with an unbranded exterior. Includes a limited slip front differential and electronic locking rear differential. Ford
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▲ THE HEAVY-DUTY ALUMINUM OPEN-TOP CARGO BASKET is engineered for universal use on concrete bodies, service bodies, flatbeds and equipment trailers. A single drop down door provides easy access to gear, making the basket a great fit for jobsite use. The basket is 96" long and available with 16" or 18" widths.
Buyers Products BUYERSPRODUCTS.COM
New Products
editor’s choice
THE SUREPRESS FITTINGS
LINE from QuickFitting adds largesize copper press fittings up to 3" in diameter. They are engineered with patented indication windows that visually confirm a pressed connection before pressure testing. Once pressed, green indication will extend from the windows, confirming a secure connection visible from five feet away. This instant visual confirmation eliminates the uncertainty of unpressed connections and reduces costly callbacks. They are lead-free, code-compliant and approved for hot and cold potable water, rainwater/gray water, chilled water and residential steam applications up to 5 psi.
QuickFitting
WWW.QUICKFITTING.COM
▲ THE COMPOSER ONE GARBAGE DISPOSAL replaces the wall switch with a one-touch control lever at the sink; features a patented drain iris that seals shut during operation; is engineered to be quiet, safe and uncloggable; includes motion-activated under-cabinet lighting; and comes in unexpected colors such as Kumquat, Avocado and Marshmallow.
Composer
WWW.COMPOSER.ME
THE PARALLEL 1.25 GPM SHOWERHEAD from Kohler operates at half the flow of a standard 2.5 GPM showerhead. It installs easily onto any standard ½" NPT shower arm, making a sustainable upgrade accessible for remodels. By doubling the air-to-water ratio in each droplet, Katalyst Plus spray technology amplifies the sensation of fullness and coverage while minimizing water use. Kohler Co.
THERMAL ENERGY STORAGE TANKS from Taco play a critical role in shifting energy loads, improving hydronic system efficiency and helping commercial buildings meet decarbonization goals. The tanks are typically used as emergency backup for data center chilled-water cooling systems. The stratified tanks store water in distinct temperature layers, offering performance advantages for large hydronic systems.
Taco Comfort Solutions
▲ STRAINERS WITH DIFFERENTIAL PRESSURE MONITORING are designed to help facility and process teams maintain performance and reduce unplanned downtime. Pressure sensors come preinstalled on duplex basket strainers and are available on wye strainers when specified at the time of order. A new sensor control monitor provides local system status information. Mueller Steam WWW.WATTS.COM
▲ W.STEPS PRIME LINE OF TELESCOPIC LADDERS from Hultafors Group North America is a patented triangular tube design that provides greater torsional rigidity, making the ladders stronger and more stable than round-tube telescopic ladders. They are made from aircraftgrade, certified aluminum. Hultafors Group North America
WWW.KOHLER.COM
WWW.WSTEPS.US
WWW.TACOCOMFORT.COM
▲ VESPERO FIXED SHOWER PANELS create a barrier in any wet room while maintaining an open-air aesthetic. Elegant, single-pane shower panels define the shower area with clean lines, adding a touch of luxury and enhanced privacy. The signature flat glass is available in clear, smoked grey or fluted glass.
Fleurco
WWW.FLEURCO.COM
▲ THE MOTIVE BEACON ASSET TRACKER is a compact and durable Bluetooth tracking device that can help operations teams quickly locate containers and small equipment often overlooked by traditional GPS tracking devices. With the Motive Mesh Network, the unit can provide the visibility teams need to maximize asset utilization, locate equipment across vast operations, and prevent equipment loss.
Motive
WWW.GOMOTIVE.COM
▲ THE RIOBEL MANIFESTO COLLECTION from House of Rohl evokes classic artistry while in full embrace of material integrity. Each piece, defined by its signature groove, bridges the past to the present.
House of Rohl
WWW.HOUSEOFROHL.COM
THE LIV EZ FILTERED WATER DISPENSER is designed for homes that balance style, comfort and everyday life, transforming ordinary spaces into convenient hydration stations. It installs anywhere a water line can go. The built-in unit features a minimalist design crafted from premium glass and stainless steel. The high flow rate makes filling bottles quick. Equipped with the WaterSentry 71300C filter, it reduces lead, PFAS, microplastics, cysts, Class I particulates, and chlorine taste and odor.
Elkay
WWW.ELKAY.COM
IKONIC CONDENSING TANKLESS WATER HEATERS from Rheem feature exclusive Hot Start Programming, minimizing cold-water bursts and ensuring continuous hot water even in startstop situations. Models with built-in recirculation pumps offer no-wait hot water at the faucet. Homeowners can load the laundry, start the dishes, and still have enough hot water for a relaxing hot bath. Tankless water heaters only produce hot water when needed, so they save energy and money.
Rheem
WWW.RHEEM.COM
by Steve Spaulding
How Plumbing Connects Everything
Irecently turned 56, and with the passing of years I’ve become set in my ways and a bit of a homebody. Which means I rarely meet new people (outside of work). But when I do inevitably the question comes up, “So, what do you do for a living?” and I say I write and edit for a plumbing magazine, and that I’ve been doing it for about 30 years. At which the eyebrows go up, and they usually ask something along the lines of, “How do you come up with new things to write about?”
And sometimes I’ll just smile and mumble something vague and let the conversation move on to other things… but other times I’ll start talking about the latest stories I’ve been working on—and talking, and talking—until either their eyes glaze over or my wife shows up to rescue them. Plumbing is a topic, I learned long ago, that can never be exhausted. It intersects our lives and our communities in numberless ways.
The typical division in this magazine has been between the technical side and the business side. So, helping our readers do better or different types of
work, and then helping them become more successful at selling their services while at the same time developing their companies or careers.
This month, a prime example on the technical side is our hydronic case study on pgs. 28-29, where Editor-at-Large
Dan’s article reminds me how much this industry is really about the people in it. While the typical person only thinks about plumbing when the drain is clogged or the faucet is dripping, plumbing is a livelihood for tens of thousands of people across this nation—and critical to the
In 30 years of writing about the industry, I’ve found that plumbing encompasses science, business, politics, art, and so much more.
John Mesenbrink talks to Foley Mechanical about a boiler changeout job involving a hydronic air handler.
On the business side, the PHCC Educational Foundation’s Dan Quinonez has a guest article for us (on pg. 6) on soft skills; not just the new education offerings from the foundation, but how teaching and championing those skills can make a difference both in your business and in how the public perceives the trades.
health of billions around the world.
That human factor is something we work hard to emphasize here at CONTRACTOR. It’s one of the reasons we run so many interviews in a question-and-answer format. Nowadays, when AIs can generate pages of copy in seconds, authentic human voices are more valuable, more needed than ever before.
We have two Q&As this month, the first with the incoming president of the
MCAA (on pg. 18). Curtis Harbour talks at length about the initiatives he hopes to promote during his presidency, and prime among them is mentorship; he gives credit to the mentors who helped shape his life and career, and sees the true value in that person-to-person transmission of knowledge, experience and values.
The other is with Chris Drew , CEO of Burnham Holdings (on pg. 24). As you might imagine from someone leading a major water heater manufacturer, his concerns are global—world-spanning supply chains, Federal legislation—but they are ultimately human: serving customers through products that are high quality, high efficiency, and above all safe.
Plumbing has become, for me, a window onto the wider world. It encompasses science, business, politics, art (the feature starting on pg. 20 is about the latest remodeling design trends) and so much more. But it all comes back to people and their stories. Which means, luckily, I’m never going to run out of stories to tell.
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